Clinique Vétérinaire Plateau Montreal, New York

I love this vet! When my dog, Pixel, was approaching the end of her life and her health was rapidly declining, Dr Farah was so kind and gentle, and Sarah the vet tech would call me every week or two to check up on Pixel's wellbeing. Then, when I adopted a puppy during the first wave of the pandemic, I was in over my head. My puppy, being part Border Collie, was extremely anxious and hyperactive. The vet and vet techs were so generous with their time on the phone, expertly guiding me through this trying stage.

This vet is completely unprofessional, incompetent and dangerous for your pets. We brought in our cat for a number of tests and they kept insisting it was a rash. We brought her in for the 3rd time as the rash they told us was going away wasn't. The cat had cancer and was getting worse. After a test that they had put her under anesthesia, the cat had a seizure. The vet wasn't able to stabilize the animal as they "don't have the drugs necessary". Furthermore, they put us with the cat on the street saying that they're "closing at 5". In other words, they rushed us out the door with a cat that was having a seizure after their intervention. All they cared about is getting paid. I wouldn't suggest this vet to my worst enemy. Do yourself a favor and go elsewhere.

Dr Judith was the vet of my Fyto always i got the help my doggie need it i am very thankful

Great staff, really attentive and very professional. Perfect service in English and French ????

They were very nice to me when I called them about my dog. They gsve me very good advice over the phone and took the time to explain to me their suggestions.

Absolutely satisfied with the visit. Let's begin from the fact that we mixed up dates and they took us in anyway so we didn't have to make another trip with our nervous cat. Very grateful for it! People are nice and helpful. Very welcoming atmosphere in general. The veterinarian conducted thorough examination in our presence and answered all the questions regarding recommended treatment. I especially liked how gently and professionally our cat was handled, she obviously felt more comfortable than usual during such stressful moments.

I Recieved same day service when I presented with concerns about my boxer. The front staff were kind and professional. The vet, Melanie, was professional and patient with me providing a detailed history. She was also considerate of cost fears. Overall, I found it to bevery affordable and would recommend this clinic to anyone.

I'm new to Montreal, so it was very important for my partner and I to find the right veterinary for our cats, as my two fluffy girls have very different needs. My initial visit gave me a very positive impression. The interior of the place is spacious, you can find food, toys and treats here as well. The vet who saw us was very gentle with my girls and was very good at offering information and suggestions without being pushy or intimidating. Very happy with my choice of vet, as so far they have been great at paperwork and follow up ????

My cat, Pikachu, and I are new customers so I've only been here twice so far, once a month ago for vaccines, and once today for Pikachu's boosters. I think I will be staying with this Vet for a long time to come! Their staff is welcoming, friendly, and knowledgable. The vet has answered literally any and all questions I could think of as a nervous Cat Mum, and never gave me the impression that they were annoyed. Pikachu also seemed to be calm throughout the entire process (though she did protest the vaccines as soon as I got her back lmao). They were very thorough when discussing which vaccines I would need for my (mostly indoor) kitty. They laid out all of the options for me clearly and the vet gave me the pros and cons of each vaccine and their professional recommendation on which ones were necessary. They listened to all of my concerns and absolutely did not try to upsell me on any unnecessary medications/procedures/ vaccinations. At a less reputable place, I may have walked out of the vet having given my cat 4 vaccines, 2 of which would be unnecessary right now, but this clinic really places the health and wellbeing of your cat first, before arbitrarily increasing their bottom line. 10/10 would recommend, and I will be coming back here for any future issues!

Very friendly staff and great vets! I highly recommand Dr. Halwagi, she has provided me with unparalleled service when it comes to my kitties care.

They’ve treated our little Pug Milo really well over the last 5 years. He’s going on to be 14. Can be a little expensive but to date we’ve been treated well. Thank you.

Such friendly people, so knowledgeable, remarkably helpful, and incredibly kind. We feel very fortunate to be able to take our puppy here and are very confident that he's in good hands.

So far I’ve had good luck here. The staff have always been kind hearted and good with my pets. I will never forget them staying open so I could run to get my dog an emergency prescription for his eyes (they found out midway through dental work that he had advanced glaucoma.) I agree with other reviews though that they aren’t the promptest. For example, I had to call them back and ask why a vet hadn’t been in contact with me after looking at my cats insulin readings (she did reach out to me the next day.) Thus, I would recommend if you have something that seems like an emergency to go to a VEC or some sort of emergency vet where you’re guaranteed a fast response time. I cannot speak to recent reviews that mention that they dont successfully give you next day test results as I’ve never been in that position. Overall, from my experience I would recommend them, but make sure that you’re not afraid to reach out to them and bug them if they haven’t contacted you promptly.

I was promised next day test results on two occasions from the vet and received the results many days later while my cat was suffering. I had to call myself to get medication to help him that should have been prescribed as soon as they saw he was suffering from kidney disease. I just received the test results a week later (again promised next day) when I had already put my cat to sleep the day before. I should note I also informed them I had put my cat down and was told they would inform the vet.

This office employs vets who only work part time. They will have you pay for tests and promise next day results only to call you a week later because your vet "is not working those days". They were so delayed we had to put our cat down before they called us back with test results. After asking them not to call because our cat was gone they called anyways to let us know the results of the tests promised a week earlier. This is the first online review I have left in my entire life. I will go out of my way to purchase cat food elsewhere and will recommend you choose another vet.

You can’t find friendlier or more bilingual staff anywhere! I loved taking my dog to this office when we lived in Montreal. I always found the recommended treatments and prices to be very reasonable. We were seen by a few different vets during our time there, and each was very friendly, compassionate and knowledgable. Now that I am back in the US, I really miss the service and honesty of this kind if veterinary office. I would not hesitate to use them again if we were to move back to the city.

Super friendly and caring staff

Absolutely incredible service, they went out of their way to take our baby 5 day old kitten and help treat her, despite not even having a legit timeslot available because we were rejected by so many other places. They consulted specialists and communicated with us the entire time, i recommend this place 100/100 they care about your animal for real and offer incredible service and fair prices and are just all around great people.

if I could give them zero stars I would. I took my cat in for surgery and ever since he has developed a cough. They keep prescribing medicine and did an X-ray. The cough wont go away, I have reached out to them several times. They tell me someone will get back to me and they never have. I’m out of my mind with worry but they just don’t seem to care. Highly unprofessional.

My dog Whisky recently died after a big surgery... and the only thing I have to say is that they were so kind to my dog, he was loved by so many in this veterinary. I'm so happy he got the best possible care out there. You don't find people that caring everywhere... I do recommend that place a 100%

I really like these guys. They are super friendly and good with our animals. They have even taken some consultation calls over the years, which has been amazingly helpful.

I’ve been going to this clinic for 13 years at least. Highly recommend them!

Best clinic !!! Always go There for m'y Dog !!

Very friendly and professional staff. Good service

This is an excellent clinic. The vet and staff are extremely competent, patient, kind, and compassionate. They take the time to answer all my questions. I really trust them when I drop off my cat. Thank you for all your hard work, it really shows and your clients appreciate it!

I don't understand how they have 4 stars. HORRIBLE SERVICE IS AN UNDERSTATEMENT. If you choose to bring your animal anywhere please GOD NOT HEAR! Zero stars

Being seeing them for almost 10 years. They're the best

The vets and techs are kind and competent.

They have to be some sort of cat whispers! My fur baby and I had awful experiences from another close by vet that left my kitty extremely hostile and scared to be around anyone she doesn’t know. I didn’t have high hopes for anyone to help her out because she was so mean to everyone..the doctors and techs understood that and really ensured she was safe and okay. After a few visits, Sam (my kitty) began to feel more safe. Before, Sam wouldn’t the let anyone at the other vet touch her and she would never get out of her carrier, now she walks around room and lets all the doctors and techs examine her. My partner and I cannot thank everyone enough for giving us back our baby. They had been patient, kind, and so helpful through our almost twice weekly appointments for months. You know a place really values their clients when they call to make sure your animal is okay. Not once did We feel pressured to do treatments or scans, they are seriously the best vet we’ve ever been to, I can’t say enough good things.

I'm brought my pets here for a number of years and while it's not the cheapest, the staff and vets are super attentive, going the extra mile to call you with answers to questions if they were forgotten during the appt and to follow up on the recovery of your pet. Highly recommended!