Clinique Vétérinaire Sud-Ouest Montreal, New York

While visiting my daughter in Montréal I took my 13 year old toy poodle in for papiloma removal and a dental cleaning. There discovering eye cataracts and kidney disease. Both Dr's and staff were helpful, compassionate and very forth right with what will hopefully slow down the kidney disease and give us some more good years together ❤ I highly recommend!!!

Dr. Elkin Seto est dévoué par son travail de vétérinaire. Ce qui est rare de nos jours puisque que la plupart ne pensent qu'à leurs comptes de banque.

Dr.Seto has been our Vet for many years. The love and passion he has for his job and the animals he treats is apparent. He is sensitive to people with limited means and will not recommended treatment or procedures unless it is absolutely necessary. We are Grateful for him and his work.

Fairly priced and definitely the best service!! They have taken great care of my puppy over the past few months. This week, when my dog was neutered, they even called the next day to ensure everything was ok post-op. Dr Seto, Dr. Honos, and the vet techs are all professional and are truly the best! **update** If I could give 10 stars, I absolutely would! Dr Honos is compassionate, patient and is a wonderful vet who takes her time and makes a difference in peoples lives. Thanks sud ouest team!

Very nice staff and very friendly

Caring staff. Sometimes suggests solutions that are expensive but over all I really liked the way they handled my cat's dental surgery. They sent me her x-rays & photos of her mouth before and after without me asking.

This review was edited from 5 stars to 1 star because I feel robbed. I brought my dog for yearly vaccines and consultation. Dr. Seto is a great doctor... But the clinic ripped me off. After the regular stuff, I asked for lymes disease Vaccine. I am told it's 1 shot now, and 1 booster shot in 1 month. Ok, 1 shot now, 50$, the other shot another 50$. I go to get the second shot, I am billed 150$. I ask why the extra 100, oww, that's for the appointment and consultation. But, you saw my dog just 1 month ago, I was not informed I will be billed for a second consultation for a second shot... But nothing to do. I asked friends of mine who are dog owners, their vet gives a vaccine that doesn't require a booster shot. All in all, I feel it's wrong, to charge 100$ to give a 30 second 50$ booster shot. Original 5 star review below. My first vet experience was with a different vet close to where I live. I chose the first visit there over Dr. Seto because they were available and close by. They gave the first set of shots some anti flee medication and that's that. The doctor looked like he would be great to train an attack dog, very dominating to the dog and had below average people and communication skills... (Also the clinic felt pretty ... odd) So, next visit was scheduled for Dr. Seto's clinic. Dr. Seto is simply amazing. Just by looking at the guy you see he's a kind and gentle. He communicates perfectly and puts you and your pet at ease. Also he did more work, which included the shots, deworming and anti tic medicine and cut the nails... and the bill was significantly lower then the previous visit. So in short, most skilled, best reputation, clean clinic with good energy and to my experience, doesn't overcharge. The only flaw is that you have to call in advance, with the reputation comes lack of availability so appointments must be schedules weeks in advance if not months.

This clinic is very racist towards French speaking people and immigrants. I could not believe the type of ignorance they hold. My French speaking friends always complain they receive a different type of treatment because they do not speak English properly. I have seen and realized how disturbing this is. It’s like they have some sort of phobia of French people, they will always put white English speakers before anyone. Disgusting.

excellent service, very professional

We do not find that this was a place for us. Customer Service is not the best and and they made a mistake in our medication dosage. We have not met the doctor because of covid mesures but very resourceful. The front desk person Rihanna has comments that are rude at times. We decided to go to a new clinic.

I cannot begin to thank Dr. Elkin Seto and his team for taking care of our thunder. They really the nicest, most empathetic and understanding vet we have ever had the pleasure of going too. Our dog needed to have surgery after eating a hand towel. We had spent two nights at DMV and we're extremely worried when we were told he needed surgery. Dr. Seto immediately put us at ease when we dropped him off and we felt confident he was in good hands. The whole team provided us with information and updates during the whole process and we are so happy to have our thunder back home, resting up and feeling better. I truly can not say enough wonderful things about them. Thank you so much to the amazing team at Clinique Veterinaire Sud- Ouest, we love you guys and so does thunder !!

Wonderful & beautiful clinic with a trustworthy team!

Friendly and courteous service from the receptionists, Dr. Seto is gentle and kind with our fur babies, definitely recommend this clinic!

The best Vet! . Dr Seto gives excellent care and very professional and caring.

Dr. Seto is great but his staff is impolite and not up to his name. We came to purchase cat food, were received very poorly and the employee practically shoved her hand in my face just because I thought it was my turn to ask for cat food. Maybe she didn’t think I « fit in ». She barely opened the door to let my boyfriend ask about their cat food. My new cat will be treated elsewhere, even though I live next door.

Always pleasant to deal with!

I really appreciate Dr Seto's patience kindness, and willingness to answer my questions. He has helped us out with our sick cat which 2 other vets couldn't, my dog with lime disease, another dog who had to have double knee surgery and our American Bulldog rescue . He has always given me the option of trying the less expensive way of treating the pet first.. It is one of the receptionists that is unbelievably rude just as Tara said in other review. The latest incident it that I had was that we needed to refill pain meds for our dying dog. After 3 days of leaving specific messages on the phone, my son finally spoke to a women letting her know we needed her medication to manage our dogs pain from her cancer. This women's response was (Saturday morning) "we'll see if we can get to it" knowing that they were closed Sunday and Monday!!! :O Tuesday morning is when the presciption was finally available! I called concerning making an appointment to have my dog euthanized, again a really cold response. I love having Dr Seto as our vet but don't know if I can deal with the receptionist there anymore. :( We are now choosing to euthanize our dog at home.

They took my small Yorkie right away when I called and the vet was so kind, informative and reassuring.

Excellent service! Very qualified staffl

I had been taking both of my cats to see Dr. Elkin Seto for 3 years. I have zero complaints about Dr. Seto and the veterinarian services provided at the office, however, the receptionists are quite rude and fail to follow-up with appointment requests. I had one issue with a receptionist who booked me in for an appointment on a day that the office is closed, and I had waited an entire month for the appointment. They did nothing to rectify the situation and offered zero sympathy for their own clerical error. They do not reply to voicemails and seem completely overwhelmed with clients and appointments. I called the office in January for an appointment with the specialist they have for cardiac ultrasounds. The receptionist told me she would call me back with a date and time for the appointment. It's now March and I'm still waiting for that call! I will now be taking my cats to another vet with qualified receptionists who know how to follow-up with their valued clients.

Dr Seto is the most amazing, compassionate, caring vet ever. He is always smiling and will listen to every single question with patience. I don’t trust many people with my greyhound but trust Dr Seto with anything and everything related to my dog

I've been going to this clinic for over a year. Since the pandemic started it has been very difficult to get a hold of the receptionist, and I have never been able to speak directly with Dr. Seto himself. I called with concerns for my dog over a month ago and spoke to the receptionist who told me Dr. Seto would call me back within a day or two. I never got a call from him, and so I called back and left a message following up several times, all unanswered. We have since changed vets unfortunately.

Dr. Seto is very caring of his patients and their parents. He is the one to see. If you live far, it's worth the travel to see him.

Dr Seto is compassionate and knowledgeable. He's been my vet for many years now, and I wouldn't go anywhere else!

Great service despite covid restrictions. Very communicative and easy to discuss with.

No reply to email :(

Dr. Seto is a kind and gentle vet. when it comes to caring for your pet. We highly recommend him.

Dr Seto and his team are compassionate, caring individuals who love their patients. I've called Dr Seto in a panic and he's gone out of his way to make room for my pets, even on his busiest days. He's always taken the time to explain everything to me. His vet techs are experienced and caring. When we had to put our cat down, Dr Seto even came to our home to be able to do it where my cat is more comfortable. They're honest, hardworking, and talented at this vet. Their prices are competitive.

Always a positive experience. Warm, welcoming and caring. Wouldn’t chose anywhere else to bring my pets to!

Dr. Seto is absolutely amazing. I am extremely grateful to have him as our Vet