The Pet Camp Middletown, New York

75 reviews

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Reviews: The Pet Camp (Middletown)

All reviews (75)

Yelp (26)

Google (49)

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Theresa Merone

2 years ago

We have been taking our dog here for over 8 years. I picked him up today after being away for a week. My dog loves it here!!! Whenever we pull in the driveway at Pet Camp, he goes crazy. He comes home happy and exhausted. We have never had any problems here and wil continue to take our dog here. The staff has changed over the years....still the same owner and very nice lady in the office.

Diana Zurlev

2 years ago

No idea what precious customers are saying, but our Jack Russell spent almost 40 days this summer at the Pet Camp, and he had a blast! The dogs spend all their time outside, running, swimming, playing etc. Chuck and his crew are amazing, they even sent us pictures and text messages how our puppy is doing. If you are on a lookout for someone to take good care of your furry child, look no further - The Pet Camp is The Place!!

Dawn Barnes

2 years ago

Lost 2 dogs and tried to say they were not at fault because they were not told the dogs were runners. This is supposed to be a professional Dog EXPERIENCED place. Then to not help find Maggie or Lulu and to hamper and threaten the people trying to locate them in the area is unacceptable. Since this has happened people have witnessed a few more dogs getting out of the facility. DO NOT TRUST THIS PLACE WITH YOUR DOGS. Thankfully Maggie and Lulu are now found and safe thanks to other people’s efforts.

bradley dietz

2 years ago

The owner was totally indifferent to these two dogs getting lost. Shameful. He blamed the incident on the owners of the dog rather the poor safety of the facility and careless oversight of the dogs. His license should be revoked and the place closed.

Helene Turner

2 years ago

They have a reputation for losing dogs and blaming the owners. They only care about the money. The owner was also nasty to the dog parents after HE LOST THEIR DOGS!!! IMAGINE HOW HE TREATS YOUR ANIMALS WHEN YOU LEAVE THEM THERE. He should be put out of business so no other family has to endure what this poor family did. Welcome home maggie and lulu. NO THANKS TO THE HEARTLESS OWNERS AT THE PET CAMP!!!!!

Jo Ann Ward

2 years ago

We would always board my yellow lab here. He loved being outside all day with the other dogs, running and swimming. Everyone knew him and welcomed him back. He always received an enthusiastic welcome, and VIP treatment. He would come home happy and tired.

June Messina

2 years ago

Please when go on vacation find a place accept dogs. This place lost two dogs with 24 hours. The family left their vacation now heart broken and one dog is still missing. If love your pet. Keep them safe. These pets were Not safe at this place. Watch the news and see face book. Please help to find their lost family member.

Kerrie Butler

2 years ago

This alleged camp should be shut down....history of losing pets most recently two family dogs and family was given no assistance....Thank God for Buddah Dog & Rescue

Monica Soto

2 years ago

We were away for 2 weeks. They lost our dog for a week, we were never informed, he came home scared and starving. They told us our dog was a difficult dog when everyone he goes to always say he is a sweet dog. Don’t trust your dog in this place.

Joanna Ramacciato

2 years ago

BEWARE OF BRINGING YOUR DOGS HERE. My two friends decided to bring their two dogs here and somehow got loose and are now searching for them without the help of the establishment even though this is all their fault and allegedly the week before someone else had lost their dog because of them as well. ALSO if you take a look at all the previous reviews here on Google and on Yelp you’ll see there’s numerous complaints of owners picking up their dogs to discover wounds or that they’ve fallen dehydrated/underfed and then have to shell out hundreds of dollars at the vet just because of their negligence. To top it all off the owner is said to be rude and unprofessional. Is this really who you want to give your money to but more importantly is this really who you want to leave your dog with?

Jessica La Bella

2 years ago

I’ve worked in the vet industry for the past 12 years and never have I ever come across a business that is made for boarding dogs lose two of their boarders while the owners entrusted them while on vacation which is what recently happened to my friend. Imagine being on vacation to have to receive a call that your pets are gone for the past establishment to say to those owners “ you didn’t tell us they were runners?!!!!!???” What?! And now I’m hearing they are not even helping in the search ? They should be doing everything in their power to help find these dogs who are loose upstate in the wild. Absolutely disgraceful. Not to mention the many negative reviews about breed discrimination, kennel cough outbreaks, multiple injuries, and dehydrated dogs, leaving dogs filthy and out in the rain. Smh. Shame on you Pet Camp. Make it right. Find these dogs and fix your operations or close.

Matthew Alexander

2 years ago

They treated my dog such love and she was so great just roaming around. Highly recommend!

Evelyn Roman

2 years ago

This location is responsible for the missing of two Dogs that a family trusted. Now this owner of this facility is blaming the owner of the dogs that they were able to jump. Shouldn’t the facility had ask all these questions before taking in the dogs in. Truly I believe they sold these beautiful dogs, No way only these two dogs jump and no other dogs follow. Shame on you I hope your business falls apart. ????

dawn Barnes

2 years ago

The Pet Center failed to supervise 2 dogs that ran away from their facility. Then tried to blame the owner that they were not told they were runners. The Pet Camp obviously does not have enough dog knowledge for anyone to leave their pets in the care of this facility. I would not recommend anyone use The Pet Camp.

Cally NY

2 years ago

WARNING: This ‘pet camp’ is allowing dogs to escape running along major roadways extremely dangerous. Dogs are still missing.

Nick L

2 years ago

I HAVE 2 FRIENDS WHOS DOGS GOT LOOSE FROM PET CAMP! THEY HAD TO DRIVE BACK FROM THEIR VACATION IN WILDWOOD AND ARE NOW AT A HOTEL IN MIDDLETOWN NY SEARCHING HIGH AND LOW FOR THEIR DOGS. THIS IS UNACCEPTABLE, IF THE DOGS ARE NOT FOUND TOMORROW. I WILL PERSONALLY MAKE SURE THIS PLACE IS SHUT DOWN. ABSOLUTELY DISGUSTING!

PJ M

2 years ago

Several dogs being boarded here have escaped from this facility to super dangerous conditions, they could have died. One is still on the run.

yanni taveras

2 years ago

I was super excited about bringing my dog over for one week and paying the price but after driving there and seeing the place, the conditions of the place and seeing how they treat the other dogs. I was overwhelmed and heart broken, also not to mention but the owner has a horrible nasty way of speaking to people. PLEASE DONT LEAVE YOUR DOG HERE IF YOU LOVE YOUR DOG.

Rick Titone

2 years ago

We've boarded our dogs with The Pet Camp for years. They have a wonderful environment and great service!

Mark Hatton

3 years ago

What a fantastic place! Socialized dogs get to spend much of the day roaming a beautiful area where they can choose to play, swim, sun, or rest in the shade. Then at night that have huge roomy stalls to stay in. Our first visit our dog was noticably sad to be left, but by the time I retired to pick him up I swear he was smiling! Our

Stephanie Doland

3 years ago

The Pet Camp is the perfect, country/farm setting to send your dog(s.) I've read reviews that complain about picking up dirty dogs, well, to me, a dirty dog had fun, and didnt miss me! The dogs have a huge fenced in area to be free and then, they spend their nights, each in a roomy stall in the barn. They are fed and kept comfortable. My dog loves it there. It gives me freedom to know they are safe, and having fun. The staff tires them out, and keeps them well fed.

Tara Gomez

3 years ago

Pup was filthy and itchy for days.

Terri “Me” Merone

3 years ago

My dog loves it here. Dogs are outside all day with several employees also there. Get to sleep in their own bed at night.

Chris Palmer

4 years ago

Have my 2 frenchies there for an unforeseen family issue Thought they would be sad staying away from home. Visited them today and they were playing with other dogs their size. They were having the time of their lives. Made me feel comfortable. Made them not wanting to go home. Chuck is very caring for the animals. Also noticed the hired help were playing with the animals at the camp.

Christopher Ross

4 years ago

Pets love it there and I can get the dogs washed before pickup .Great staff .

Debby Peng

4 years ago

This place was so great and friendly. They took good care of our big mushy dog. He was exhausted for 2 days after coming home from pet camp. The staff was just so friendly and make you feel at ease about leaving your dog there. I definitely suggest the bath at the end because they are running around outside all day with other friends. The price is great as well.

Denise Bulnes

4 years ago

I took my dog there for the weekend. When I picked him up on Sunday he was wet and filthy. It was raining all weekend I figured they would keep dogs indoors.. When I arrived all dogs where out in the rain. They must have let my dog sleep wet and filthy because he developed a skin infection and also got Kennel cough ! I got a big Vet bill because of thier neglect. Do not send your dog here.

Filipe Valente (Flip)

4 years ago

My dog always arrives happy and leaves happy... And tired... The staff takes great care of him.

Joe Bleichner

4 years ago

Completely dissatisfied with this business Recently had my yellow lab there for a week. We dropped him off in perfect health. Picked him up with a horrible leg injury and all the blood vessels in his eyes popped as well as severe kennel cough. Received several stories (lies) of how dog was injured. Incurred a significant vet bill to witch the place assumed no responsibility for. The owner Chuck and his manager Mark were extremely rude on the phone even hanging up on me. They refused to assume any responsibility for the dogs injuries and showed no compassion towards the dog. The owner just kept repeating “ what did I do to your dog” Chuck was also rude and confrontational to my veterinarian when the vet called to confirm my dogs injuries.

Kimberly Gregory

4 years ago

Great place to bring my dog.

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The Pet Camp, New York, Middletown

380 Bart Bull Rd

Business Hours

Monday

8 AM - 5 PM

Tuesday

8 AM - 5 PM

Wednesday

8 AM - 5 PM

Thursday

8 AM - 5 PM

Friday

8 AM - 5 PM

Saturday

8 AM - 5 PM

Sunday

8 AM - 5 PM

Is this your business?