84 reviews
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Zak Block
2 years ago
A great veterinary practice. Staff and docs seem to genuinely love and care about animals more than they do profiting from procedures. My beautiful vet has just retired but I am confident his replacement will be acceptable.
Chrisina Zocchi
2 years ago
Horrible service, my cat was sick , after I did his surgery two times, they still send my cat home and he was still sick, when I went to complain to them, they banned me and my cat from coming there again
Irmina D-S
2 years ago
Doctor Kwasnik is super friendly and Professional. He answer all our questions regarding cat we just adopted.
Renee Butler
3 years ago
I am horrified over the unprofessional treatment I received at the hands of this office and am sharing my experience. I ceased using the office for vet care years ago when I realized my family's dog was written off for death instead of offering alternative treatment plans. I have continued to purchase products only for convenience, until today. I had called beforehand to confirm a flea topical was available for sale as I always had, and was told it was and could also be purchased as an individual dose if I did not need the box of 3. I arrived and was suspiciously asked to write my last name down, and my dog's name on a post note. I found it odd, but complied. A few minutes later the receptionist remarked she could not find a chart. I explained there would not be a chart since my dog was not a patient. A technician walked over in a loud voice and asked why I was there if my dog was not a patient. They told me to wait a moment. A third office staff approached in a very unfriendly manner. In an authoritarian and accusatory tone (as if I was doing something objectionable) asked how she could help me. I was beside myself at what was unfolding. I replied that obviously after being informed by the two staff who began the debacle, disappeared and remained hidden, she knew exactly that I was there to purchase flea prevention. She ordered me to watch my tone. I replied that her tone was out of line. My time was wasted by whomever answered the phone earlier ensuring me it was in stock and available the same day, without any purchasing conditions. Nowhere in the office were postings announcing purchasing requirements for over the counter products as limited to vet care recipients. The staff member boldly told me to leave and purchase elsewhere. I had some choice words for her and left. That was how I was treated for simply trying to purchase over the counter products in a so called place of business. I do not recommend this office for vet care or purchasing products.
Eser West (HELLJAGUAR)
3 years ago
Absolute worst people ever. They are scum bags who charge people for nothing and give nothing in return.
Zuki
3 years ago
Horrible person at the phone asked for a number for my pet that is having hreathing problems and they tell me to google another vet when i asked them for a phone number like its so hard to help a animal like it takes so much time to help
Amanda Bozek
3 years ago
My appointment was for 11:30 I got taken at 12:20 which was a little bit frustrating for a 5 minute visit. But other than that Dr. Kwasnik was fast and very informative. For the most part it was a pleasant experience.
Steven Wu
3 years ago
The Doctors and Staff are very attentive and passionate when it comes to taking care for my GSD. I’ve brought My dog here because of his skin disorder and after the initial visit for treatment, my german Shepard have immensely improved. Once they’ve diagnosed my Dog, they will extensively go through the proper steps on a solution that is reliable. After bouncing around many vets in the area, I will say AACQ is the best choice.
Max Bogusz
3 years ago
I had an emergency this where my dog needed urgent care and I called this clinic begging for help and the receptionist rudely told me the doctor is not seeing anyone, and promptly hung up. I had to rush to another pet hospital where my dog passed away from a collapsed trachea.
Kaitlyn Kaliscik
3 years ago
Everybody who works in this office is fantastic, especially doctor Kwasnik! He is very knowledgeable and really takes the time to care for your pet. His knowledge and compassion has saved my kittens life and I can’t thank him and this office enough for that! They are also very reliable on getting your pet seen as soon as they can. I highly recommend this vet office!
Mel P.
3 years ago
I've been going to this vets office and the one on freshpond rd since I was little. From my first pet cat to my current dogs. And I keep coming back. I would recommend this place to everyone.
Ozzie
3 years ago
Call to make an appointment. The Receptionist Veronica was very unfriendly. I made the appointment anyway, but I decided to call back and cancel it an hour later. She was not friendly or professional at all and just acted like she couldn’t be bothered or like if the calls were an inconvenience to her. That’s not what I expect at the start of a relationship as a new customer. Therefore, I rather take my business and beloved Pet to another place. I read nice things about the doctor, but the receptionist is not good.
MK
3 years ago
Doctors are great. Front desk staff is pathetic and disrespectful. Owners of the clinic need to terminate the front desk staff. We will be taking our business elsewhere and will post this treatment on every social media site related to vets in Queens.
Louise Watson
3 years ago
I’ve been going here for years! I personally love Dr. Caparelli he takes his time to explain your pets condition and even gives print outs so you can take the info home and study the condition. He always says if you think of anything else you want to ask or have concerns about, call him. His bed side manor is off the charts, he has a very soothing voice and kisses the top of my cats heads.
Judith Buffamante
3 years ago
I would highly recommend Animal Clinic of Queens! ....A special Thank You to Dr. Kwasnik, Carmen and Veronica for their compassionate professionalism in helping our 18 year old cat "Midnight" transition peacefully. They were extremely caring and comforting during a painful process. Thank You again
Gabriele Schmidt
3 years ago
This clinic is the best ever. And I've had dogs and cats my whole life. And went to many vet clinics. This is the best, and Dr. Peter Kwasnik is the best vet I've ever dealt with. His knowledge, skill and compassion is like no other.
Foster Mom
3 years ago
The tech and the front desk person are wildly impatient and lack any compassion for you or the animals. They behave inappropriately as gate keepers and refuse to allow any communication with your veterinarian. It was very disheartening to engage with them. I felt very disrespected unnecessarily.
Bliss Blood
3 years ago
Compassionate care by a wonderful doctor and staff!
Beverly Ross
3 years ago
We are going to this clinic since 1983, need I say more.
Ashley Ramos
3 years ago
Love this clinic so much. They cared for my cat and my dog for 18 years!!! Office visit is very affordable. They discuss options with you and are very cost efficient. They never push the most $$ options either but work with you and your means. Dr. Caparelli is the best. Will go back to him with future family pets.
Anne Torre
3 years ago
Dr Sirkis has a very caring and gentle manner. She has treated some of my cats for regular checkups and two for unusual conditions which I initially thought might result in passages to the Rainbow Bridge, but Dr. Sirkis pulled them through.
ROCKY W.
3 years ago
They cleaned my dog's teeth and did an excellent job. I would highly recommend them!
Sean Conroy
5 years ago
Absolute best vet in Queens. The staff show much care for your pets and treat them with love. I highly recommend this vet!
Mel A
5 years ago
Brought my family dog here because he had some worms in his stool. The vet was amazing!! He had a special connection with my dog (who is usually very afraid of people) and he seemed to really love what he does. Will be back for sure. Thanks again(:
Kathy Devine
6 years ago
No stars given. Was transferred to elmhurst on Queens Blvd. by A Animal Clinic One dog ahead of me who needed stitches. Was told it would be about 30 minutes before we would be seen. Waited over an hour with my 5 month old kitten. Then was told to go in an office where the tech took the temp and then said the doctor would be right in. The room was like a sauna. I was sweating from head to toe. Still no doctor. Kitten lying on her side, starting to pant. I picked her up and left. Called when I got home to find out what the hell happened. They said doctor had other patients in the back with whom he was dealing. Which no one bothered to explain. Our visit would have been 5 minutes; listen to lungs, prescribe meds, earn $100 plus meds. Instead, upset client, kitten with no meds, another bad review. All from lack of communication. I felt very disrespected . I had other options. The front desk manager, Angela, told me not to believe the reviews and that my kitten would be well-cared for. She had already left. The woman Michelle at the desk was the one checking in with the doctor as to wait times. I could have shot over to Blue Pearl or into the city. Have steam thing going in the room, going to regular vet tomorrow. What a waste of time and undue stress on kitten, not to mention traveling with her in the cold. Ridiculous.
J Soll
6 years ago
If it is late and you call this number you will unkowingly be redirected to Elmhurst Animal Hospital, which is terrible.
Dadan Dadan
6 years ago
DrKwasnik is the man!! All my pets-family members are under his care. Plus homeless in need
Anthony Arpino
6 years ago
most awesome vet, save my best friends life
Rozalia Banasiak
7 years ago
Dr Kwasnik is the best veterinarian I have ever met!!!
Linda Rothermel
7 years ago
Thanks to Great doctors and a Wonderful staff to back them up, my now diabetic dog survived. Thank you to a great group of doctors that work together and a great staff that we all know keeps the doctors on point so that they can do a great job. I would Highly Recommend them. Thank you to everyone at Metropolitan office and Freshpond Office !!!
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