Furrever Friends Liverpool, New York

If your dog is animal aggressive, I do not recommend coming here as the grooming tables are very close together. My dog is a medium sized dog and the grooming tables looked to be more for smaller dogs. The groom was good but overall I was more worried for the safety of my dog and others there.

This was my first time going to the place and it will definitely be my LAST ! I was and still am very unhappy with the groom and temporary hair dye job that was done on my small puppy . It was so unprofessional no one seemed to know anything about the services there every question I had it was a “ I don’t know” or “I never done this before” . I wanted my puppy fur dyed black for his birthday just his ears, feet, and tail . Before making the appointment I called to make sure they could do it and I also seen they offered it on their website so after hearing and seeing that I just knew someone there knew they would doing groom wise and ESPECIALLY dye wise. Once I got the call to pick him up his dye was instantly coming off I knew it was temporary but they said it would last for about 2 days so I was very confused on why it was coming off on me and rubbing all over the rest of his body causing him to look gray and not black ! I paid $116 for a terrible service I didn’t my money’s worth at all . I was very disappointed and in disbelief! His groom job was awful he was cut down entirely too low and he had a few patches on the back of his head, legs and red cut on on his private area ! He looked so uncomfortable ! Just completely not what I asked for I even showed a picture so they could have a idea of what I’m aiming for groom and dye wise . I had to bring him back just to find out the girl DID NOT KNOW WHAT SHE WAS DOING! When she could’ve said that when I dropped him off then sit there and lie over the phone and in person . The girl used a old clogged up hair dye that was obviously no good she continued with the process when she didn’t know what she was doing once again which caused the dye to bleed bad and spread off over his body make him itch and his fur felt very sticky, dry, and gritty ! After bringing him back they had to give him two baths total so they could wash out the terrible dye job that was done . This really caused my puppy a lot of discomfort he was crying and very cold I even had to bring him out twice after a bath in the terrible snowing weather ! I felt so awful as his owner knowing I put him through this , I just wanted my puppy to look nice and feel special on his very 1ST BIRTHDAY! I paid a lot of money just to get less than half of it back This was a very unprofessional experience. Bad service. Terrible communication!!! I highly don’t RECOMMEND!

Friendly people. Excellent with my dog who was overdue for grooming. We will be returning there.

New to the area. Did some research, these guys looked great. They went above and beyond my expectations. Will be back very soon! Trust them 1000% with my pup! That's saying alot

I have an older 12 year old lab. After years of corporate experiences they decided that he was to old and refused to groom him anymore even with a letter from the vet that he was just fine to groom. But corporate grooming is all about getting you in and out with little regard to the animal. I only wish I would have looked for a mom and pop shop sooner. The staff here went above and beyond my wildest expectations! I highly recommend Furrever Friends!!! If you want it done right and I SAY LOOK NO FURTHER!Seriously a+ established. Sincerely Robert and "Cody" Thomas

I take my cat here to get his nails clipped. They are awesome with him. We are in, out and driving home in 10 mins or less. I know cat nails take a lot less time than dog grooming but everytime I call they are super easy with scheduling an appointment.

Today was the first time I used their services…I was. Impressed by the cleanliness and friendly staff…they took the time to know my fur baby and discussed how I wanted him done…I can’t recommend them enough…

They always do a great job with my dog Roger I take him twice a year this is his third time going definitely plan on to keep taking him here

They are awesome and my dog loves them. They are also reasonable priced

I moved here last year and wanted to find somewhere local. Since the first day I’ve taken my buddy, they’ve always done an amazing job and he comes back so happy and loved!

My dogs love this place. The staff is very friendly and professional. Highly recommended.

They always do a great job! They are VERY flexible with pick-up and drop-off, they always take amazing care of my pups, and leave them nice and cute and clean. How do I know how good the care is? As anyone who owns dogs will tell you, they are VERY obvious when they don't want to go somewhere, barking, running in the opposite direction, etc. When I bring them in for their grooming, they run in the door, happy to be there, and always seem delighted to see their groomer. Great place, great people, great grooming!

I’ve taken all 3 of my dogs here (my 2 jackshunds and my moms golden retriever) and they’ve done an amazing job with all 3! The staff is so friendly and knowledgeable and you can tell they really care about the animals they’re trusted with! I highly recommend if you’re looking for a groomer to check them out!

Very happy with my experience at Furrever Friends, they did a great job with my golden retriever. I will definitely go back again. Thanks!

We took our pet dog to this location with thick full long hair... but when my daughter picked him up his cut was horrible.. I was so upset I wanted to cry when she sent the pictures to me. His cut is choppy very uneven and it appeared that the groomer didn’t even try to do a good job.. I spoke the “owner” he wouldn’t give me his name and he refused to give me my money back.. As a black women in the community.. I honestly feel like I was judged and taken advantage of.. I’ve seen their picture gallery from other pet owners they have groomed, but it was a huge difference with my pet.. why would they do this horrible job... and then refuse to refund my money.. I am beyond disappointed..

Great groomers very happy with their service

Have had our three cats groomed here a few times now. Excellent service and excellent grooming. Sheena gave baths to our three cats today and gave them the special Argan oil shampoo. So great for their dry coats and they all smell and look amazing! Great place, great professionals! Will continue to bring them here!

Big problem !!I took my dog to get a hair cut and they cut some of his ball area ,!!! cut some of the skin in his ear !!and they didn’t cut his nails well And they charged me 60.00 for a small dog . I am going to get my dogs hair cut somewhere else . He is a Yorki I’m very disappointed and sad !! SHAME

They do excellent cutting for my Cooper

We love Mary Ellen! She Is such a great groomer! Our dog was a rescue who was abused and he has warmed right up to her Just after his 2nd vist! Always comes home smelling nice

Very nice to do business with . excellent staff. Highly recommend. thank you. Beautiful job

My Yorkie-poo always came home exhausted or crying after her grooming appointments. She spent 2 hours with Maryellen and she had a very different experience! I am so grateful to Maryellen for giving Lilli the cut I requested. Lilli looks adorable, her hair is clean and soft, and she was not traumatized by the experience. I hope to make this business a monthly experience for my dog. I will also be requesting Maryellen’s services for Lilli. I will also be recommending this business to other dog and cat owners. Happy Holidays!

I love this shop! Jess is so caring and attentive to all the animals and treats them like her own. She is a talented groomer. She notices little details and changes and tells the animal's owner. She's always smiling and courteous. My dog and I both love her!

Absolutely love them they do an amazing job my groomer rachelle is always so professional she used to groom my dogs years ago but sadly left and now she's back and I couldn't be happier shes always so nice and does just a absolute amazing job highly recommend

We have brought our GSD there twice now, and he comes back better than ever.

Sammi does amazing work on my dogs!

Brought my 4 month old cavachon here and had an awesome experience! My dog looks amazing! Definitely coming back

Great service! My furbaby can be difficult but they took great care of him!

We have been bringing our dog Bella there for several years. She is well groomed and well taken care of. We appreciate the owners efforts to address any concerns we may have.

They did an excellent job at making my doggie feel comfortable. This is the first time she ever came back from the groomers smiling and not in tears hating me. The groomers were very friendly and ready to answer all my questions. My favorite part is that they were honest about any problems they had cutting her hair and why it possibly may not be perfect. I'm glad they worried more about my dog feeling comfortable and happy then doing a flawless job. I will definitely bring her back here!