Petco Latham, New York

171 reviews

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Reviews: Petco (Latham)

All reviews (171)

Yelp (11)

Google (160)

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Stephen Dick Jr

2 years ago

I just go here for the grooming. They are always friendly and do a good job with an anxious dog.

Jodie Blood

2 years ago

Large selection of pet needs, friendly employees.

Roxanne Bendino

2 years ago

I actually like your store better than PetSmart, store set up nicer and easier, staff is far more friendly and helpful, some prices are alittle higher but, it always in stock.

Adam Passonno

2 years ago

Buy all my pet supplies

MaryRose Rostocki

2 years ago

The gentleman who assisted us was very helpful and polite. He had a great deal of knowledge regarding our purchase and needs.

Tiffanie Fedorowicz

2 years ago

I do wish there were more choices and cheaper prices. Specifically a smaller front open habitat for my hermit crabs... and a better price. : ( But Petco offered a clean, welcoming atmosphere and the associate was able to help me save money on my purchase ($10 ... better than nothing)

cynthia nichols

2 years ago

Had most of the pet supplies

N Shaw

2 years ago

Excellent staff - knowledgeable and extremely helpful.

Brendan Connelly

2 years ago

Three times now Petco has been unable to bathe my 14 lb rescue. He’s anxious and freaks out during bath time, hence why I’ve brought to a professional. They told me to try sedate him, bring him back, then turned me away again. Choose another profession.

Nakul More

2 years ago

Jess is the best groomer. I’m so grateful. She is very professional and kind. She groomed my puppy in a timely manner. This was his first time grooming, and he came out looking handsome as ever! I will continue to do business with her! Thank you, Jess

Pedro Cortes

2 years ago

Great service, staff very helpful.

Sir-Curtis Neil (Kurt)

2 years ago

The staff member was very polite and helpful and that means a lot to me.

Tracey Glover

2 years ago

Worse experience EVER!!!! I went there to purchase just 2 gold fish, first off, I was trying to show her my grandsons size tank to ask how many fish it can hold and the girl continues to walk and I’m like HELLOO and she said I can hear you, and I responded I’m trying to show you my size Tank to know how many fish I can get, she responds, oh no, tanks aren’t for gold fish, they grow up to a foot long and aren’t for tanks and I’m looking at her like, are you serious? I told her I’ve had 2 fish for well over a year and had no issues until now and just need one or two, Ste responds again, they aren’t for tanks! I would rather you tell me you don’t wish to help me then insult my intelligence!! Why are you selling all those fish tanks of fish aren’t supposed to go in them??!! I spoke to the manager when I got home but I just don’t feel that’s enough because that was the worse customer service ever!!! Pass the customer off to someone that’s willing to assist your patrons instead of feeding nonsense going forward!! Will never go there again and if I do, I won’t deal with her!!!

Jackie Engel

2 years ago

Great ace to shop for pet supplies. Not much of an animal selection though.

Whitney D

2 years ago

The trainer that cashed me out was very informative and helpful. So nice to see someone care about animals and love their career taking care of pets! I will return with my puppy often ☺

The M Fam

2 years ago

I love PetCo as they have my dogs favorite food and his favorite pumpkin soup. The staff could definitely improve in customer service/ customer experience as they will all be at the register talking and your a complete bother to them when it’s time for you to cash out. I still choose PetCo over PetSmart any day. I wish the staff at this location would take the initiative and become more helpful.

Patty O'Leary

2 years ago

Always a great experience. The staff is ample and has great job knowledge!

Maryellen Fisher

2 years ago

We purchased a turtle and needed help with what supplies we needed and basic care guides. The woman who helped us was very knowledgeable and took the time to answer all our questions

Jo Ann Reed Houck

2 years ago

Very professional.. I found a new groomer for my puppy girl ... I took my dog back for a bath a trim and nails cut ... No such a good time for her she was traumatized even after we got home she was still shaking and it took a while before she calmed down.. Not taking her back there ...

Patience Pechette

2 years ago

Petco is always a good experieance. Friendly staff and they have a high selection of items.

Deathrock420 xgn

2 years ago

some stuff was out of place service is okay.

Cassidy Desjardin (Garden Tyrant)

2 years ago

Items were ready for pickup, and the two workers that we interacted with were friendly, knowledgeable, and very helpful!

stephen calcutti

2 years ago

Guess it was ok my daughter has adopted a beautiful little puppy

Christine Sprague

2 years ago

I will not buy from them again . You should have used moss to begin with 90 out and all you did was put them in a box . Then say I was at fault because they died. I’ll do mail order from now on .

K W

2 years ago

Don't go here to get your dogs nails clipped. They missed half her nails and put in the wrong date for her rabies and then made me go get her paperwork when I was had to get them cut on another visit. The girl with the red hair is always rude. After giving them a 3rd try with issues we won't be back.

Keith Wargo

2 years ago

Always excellent visits... if you've gotten control over your pets to make trips into the store... its an absolute pleasure.. if not, they offer training on site which we used and well worth the investment!

Kim Hans

2 years ago

Nails done on a walk in basis.

Nikki Bullock

2 years ago

Petco was Great! Took my pup for a grooming appointment,she did great, looks and smells wonderful. Her Groomer( Jessica)super job!

Selene Williams

2 years ago

Lacks the selection of freshwater fish the central Ave petco has. But has better stocked freshwater plants/supplies. Good place to buy aquariums on sale.

Corinne Ray

2 years ago

From what I've seen it's a lot cleaner than PetSmart. But employees have little or completely wrong information about animals there.

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Petco, New York, Latham

664 New Loudon Rd

Business Hours

Monday

9 AM - 8 PM

Tuesday

9 AM - 8 PM

Wednesday

9 AM - 8 PM

Thursday

9 AM - 8 PM

Friday

9 AM - 8 PM

Saturday

9 AM - 8 PM

Sunday

10 AM - 7 PM

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