Heights Animal Hospital Jackson Heights, New York

Excellent attention from the first moment. Kind and calm, my 9-month-old dog was super comfortable all the time and the price? Very less than we expected for: walk-in visit, 2 injections and 4 medications and in no time my minitoy poddle was fine. This is definitely the place where my dog ​​is going to be cared for.

This review is strictly about the phone receptionist. He sounds overwhelmed as it is the first Monday of the new year 2022 and he mentioned they are very busy. He then called me "nasty" over the phone after asking me the same question 4 times and I replied with the same answer each time. Learn how to be professional whether you are having a busy or a slow day. Calling customers nasty because you are stressed is not nice, nor professional.

My parents took our family pet cat to the vet because of an ear infection. To start off they did not apply anesthesia before probing his ear and making him bleed and this splattered all over my cat, mom, and on the veterinarian. My parents had to ask them to put an antibiotic for the moment because they were only asking to preform a biopsy which was $900! They didn’t even provide some sort of medication for pain or inflammation to take or how to properly care for his ear! I don’t recommend coming here at all if your pet has something serious.

Very good experience. The Doctor and staff were respectful and friendly.

They are very thoughtful and caring. Exactly what you want.

It’s a small place it’s not fancy but the have the best person working with dedication and patience I call on Friday afternoon got the appointment right away I took my puppy he Doctor check him up I was with him the whole time. Easy to get a parking around and reasonable price and the Staff very helpful I feel at home with a lot of care I highly recommend this place

You can tell the vet. Is a humble person. He gave me the comfort and the security to do what I had to do for My Boo Galore may she RIP ????

All the staff members are soo professionals, and soo kind and the doctors,are amazing

For the price you pay, you'd expect care and patience. I'm disappointed again by the service I received today. My 2 month old puppy came in for her first vaccine and check up. The vet made her cry from pain every time:checking the thermometer and administering her vaccine. The worst part was when I asked to have her nails cut, which the vet and assistant did very quickly and ended up cutting too deep making my puppy to bleed. They didn't even apologize or admit to their wrongdoing. It's so frustrating you trust these "professionals" and now my puppy is traumatized forever. This office doesn't genuinely care for their clients and pets. I've unfortunately had separate bad interactions here after a recently deceased pet where the staff was very insensitive to my loss. Even today it was so rude how the secretary brought it up when I tried to check in. Enough is enough I will never be coming back or recommending to others. There were blood paw stains in the lobby showing me they over cut of nails sadly often.

My chiquita was treated here for 3 years. They did a good job for the first 3 years but when my baby couldn't move her two front legs. They just said that I should put her inside a crate which I did. 3 weeks past and I didn't see any improvement .I went back to the vet and decided to do x-rays and notice that she broke a disc and she had arthritis. They just told me the same thing "keep her on the crate" and gave me medication to treat her pain keep in mind she now has an ulcer . I didn't see any improvement therfore I decided to take her to an animal hospital in the city they said that they could do surgery but it wouldn't guarantee her being the same. They said that I should have went there earlier. My chiquita is not here with me because this place didn't give me the correct advise. If you don't see any improvement with your dogs health don't come here go to am actual animal hospital not this clinic.

Nice place ,clean and very professional staff...100% recommended

These folks -- from reception to techs to the Vet -- are AMAZING. It's a small office but excellent service provided, no unnecessary up-sells . They all work as a TEAM in every dept. Pretty sure they don't hire anyone who isn't an animal lover. Even the top vets have no problem picking up the phone to take basic appointments, deal with billing, etc.. < This says A LOT about how invested they are in the practice of pet care. Have had close to 10 years with Heights Animal Hospital on 35th Ave.

Every employee is very nice and my dog always walks out happy. Great staff. Doc knows his stuff, honest and kind.

My senior dog has had to go quite frequently recently as she’s aged and I feel 100% secure in the care she receives here. The two vets she has seen here have always been compassionate, informative and thorough. The vet tech (I’m sorry I don’t know his name) has always gone above and beyond, you can tell he cares about your animal, today he helped lift my 79lb girl into the car... when I move from Jackson Heights, I will still bring my dogs here, Heights Animal Hospital has proven time and time again that your pet is in good hands ????

Very good personal even when I put my dog to slee6

4.4 stars heights animal hospital is a very friendly and nice atmosphere. The vetinary doctors are very nice and answers all your questions and concerns . I just love going to the vet hosptial and my dog kobe love going there as well.

Extremely overpriced and very unimpressive. Nothing warm about this office from the setting to employees. When my dog was alive, I had better luck with LuvMyPet and it’s 1/3 of the price.

Fantastic place! The front desk people were very nice and friendly, the vet was kind, knowledgeable, didn't push anything other than what I came for, and spent tge time to answer all my questions. Even the vet techs knew just how to handle my cat and even though my girl is shy and can night when she's stressed, they treated her so well I couldn't even believe it was my cat that was sitting still and peacefully letting them touch her, run tests, and administer her shot! All in all I was in and out in 15 minutes! This place is truly amazing.

This vet is no frills, but they can always get you in quickly. The staff is kind and thoughtful. And they get the job done. When our dog was acting strangely we took him there. The doctor sent us to see a specialist, where we ended up finding out he had a massive brain tumor, and had to put him to sleep. Even though they had not done the procedure, they took the time to send us a sympathy card. I was touched.

So happy to have found this place! Took my dog here for an ear infection and the vet was very straightforward, medicated him and even trimmed my dogs nails, all included in the bill of course. Even though my dog is really anxious the vet tech was patient and knew how to handle him when he was being checked up. Thank you for the care and helping my pup feel better.

Great Vet. Caring staff and doctor.

The best vet service around. Dr.Reihle and Dr.Alvarez are the best. Always great service .

Simply the best..place to go for your pet health life.

Thanks for everything. Gia Cardona

I unfortunately had to put my dog down yesterday. I picked this place because they were recommended by a friend, and because they were one of the only offices that was allowing owners to be inside with their pets. The vet, his assistant, and the gentlemen at the front desk were all very understanding and really patient throughout the whole process. They gave me as much time as I wanted before saying bye to my dog. I can’t thank them enough for that. Thank you guys again.

I take all my pets here. The staff and doctors are really helpful and the prices are reasonable.

My family has been going to this veterinarian practice since 1961. They are kind, professional and compassionate.

7/20/2020. My cat Vita a sweet girl is nearly to her first birthday dead during a spay surgery. And the doctor told me they don’t know why. They did not even take a regular test of my cat before the surgery. And I have to admit that I’m also lack of education on spay. This is clinic has become my nightmare of my entire life. The doctor don’t take serious on your pet. They are just want the quick cash. For us, they are my family members. For them they are tools of earning money. Cold blood animals. Don’t ever go this place. I’m 100% accurate on this fact.

They really care about your best friends ❤️

Great people very professional and caring ❤