119 reviews
All reviews (119)
Yelp (24)
Google (95)
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Abby Martinez
2 years ago
Wonderful people working here. 10/10 recommend a visit.
Adam Nila
2 years ago
We called looking for help finding an adoptive family for a cat that belonged to a recently deceased family member. The lady was so unbelievably rude and said no they don’t take in cats because it’s inhumane and cruel and that we should post on Facebook and find a family ourselves. After explaining we are from Indiana and don’t know anybody in Long Island who would even see it she tried to shame us for not taking the cat home with us even though we literally cannot because of our other pets. Made my wife cry because she already feels terrible about having to re-home her aunts cat. Just absolutely disgusting, mean behavior and a horrible way to treat people.
Suzanne Rhodes
2 years ago
Very helpful and friendly ????
Salem Aziz
2 years ago
Thanks for the wonderful experience yesterday! We all loved spending time with the cats. Looking forward to coming back next week. Enjoy your weekend!
Re
2 years ago
Extremely unprofessional and was not presentable. Also very crammed and small.
K L
2 years ago
Please go adopt a kitten or please make donations! They could really use it.
Arlene Sarica
2 years ago
Very professional, loving and kind. Cats are well kept, healthy and taken care of with such love.
Atif Javaid
2 years ago
Didn't hear back after speaking to them. I guess they are too selective in who they adopt to.
Bianca Partland
3 years ago
The second my mom and I walked in there one of the volunteers greeted us with “What are you doing here?” obviously annoyed and it was very off putting. We felt very unwelcomed and only stayed because they then explained they were the only one working which was “ridiculous.” I don’t blame them but it was very unprofessional and another volunteer came in soon after. The second volunteer was very warm and reassuring (Maryann I think). She wanted to help us find the right cat for us and made the adoption process seem like a breeze. It wasn’t until the boss came in and questioned us based off our application. We explained we never had a cat but we have had two house dogs and have a lot of friends with cats. We listed them as references as they have already adopted from Kitty Cove. The boss asked us if our dogs were neutered and we were honest because why wouldn’t we be? We said only one was fixed, but the one who was not lived a full, healthy life of 15 and a half years. Well that was the end of it. She shook her head in disapproval and said “this might be a problem.” She gave us a whole shpeel explaining the risks of not fixing your pet which was educational for us, but did it in a way that was very judgmental. And our dog was precious to us we only lost him a few months ago so her tone was not appreciated. She said we needed papers to prove our fixed dog was neutered, and when we told her we may have lost them in Sandy she said to call the doctor we used and ask for copies. We would be going back 10+ years. Isn’t fixing your pet a personal decision? And why should it even matter if their policy states you must agree to get your cat fixed in order to adopt!! We had no objection! Anyway, we had to leave right after, and they told us we would hear whether our application would be accepted in a day or two. We never heard back, and we would feel too uncomfortable to ever go back. I guess I’m glad they care so much about the homes their cats go to, but c’mon. Where does crucifying every application get you?
Patricia Bernaudo
3 years ago
Love this place. I got my Kylie cat from them.
L Rocky Graziano
3 years ago
last week I adopted a 2yr old cat named Meadow, has a few health problems That I'm taking care of now. She is the second cat in 11yrs I adopted from LBUS and like my first cat she is kind and loving. One thing I'll say people at LBUS Love the cats and care the cat get a good home. Thanks Lou
Erica Siliato
3 years ago
I adopted my kitten from LBHS and I couldn’t be happier. The foster took amazing care of the kitten prior to adoption and made sure she was in good health and of a good age before we could take her. Very professional, super friendly & kind and I will be forever grateful for their selflessness, care and dedication they provide for their kitties. Thank you!!!!
Janna DeRupo
3 years ago
I have adopted several kittens from The Cove. They wonderful. Two of my kittens have special needs, which I knew about before I adopted them. They were so helpful. My deaf kitten's foster mother was so helpful and patient that she has become a friend. It isn't easy to adopt as they screen their applicants carefully. This is something I really appreciate. Would recommend highly
Rikki Lynn
3 years ago
I cannot say enough good things about this place. I have been doing rescue for so many years and every time I call and need help this rescue steps ups as best they can. They always stand by their animals and never turn their backs. Not even years down the line. I love that their adoption process is thorough and tough weeding out any possibilities that their Pets aren't finding the perfect home. They've been doing cat rescue for yrs and yrs and have recently delved into dog rescue. Their efforts are amazing and Ive seen so many wonderful families be completely do to their work. I cannot say enough good things about them. I love this place and all the ppl that work and volunteer there. <3
Alex Farkas
3 years ago
NASTY!! NASTY!! NASTY!! I should have listened to the other negative reviews! I can only hope that they treat their animals better than they treat people! DON'T GO THERE! There are so many nicer, better shelters out there!
Wendy Farkas
3 years ago
I adopted a cat from this organization. I told them my requirements and they chose the cat for me. When I took her home, the director, Helen, objected to my soft sided carrier. I had asked for a social animal, but it turns out that she was not. When I asked to return her, they played games with me for almost three weeks. They clearly did not want the animal back even though they said they would take her. When I finally got fed up and returned her I used a box with air holes. This is what most veterinarians I know use. The director, Helen, went off on me like a lunatic. She was screaming like a banshee and followed me outside to scream at me across the store front to the driveway. She was so out of control that she turned blue! I was told that if you wouldn't put a baby in it, you shouldn't put a cat in it! I explained that I would never put a baby in a cat carrier! They threatened to "black ball" me from adopting from any shelters in the future!
Kari Schaefer
3 years ago
I applied to adopt a kitten and less than a week later was approved, which was great given that it was during the pandemic and approval wait times have generally increased at rescues. I had originally applied for a pre-adoption kitten, but in the waiting time found a little boy I was interested in. I was able to speak to his foster and meet him a couple days later. I do wish there was space to let him down and see how he interacted with me and my mom instead of just holding him, but regardless I fell in love! I couldn’t take him home that day because the foster wanted to follow his diarrhea, which I appreciated being that I have another kitten at home already. After finally taking him home a few days later, the foster was amazing in answering any questions I had and checking in on us. I also took him back a few times for his vaccines that was so simple to do. If I was to adopt again, Kitty Cove is my go to rescue!! Pictures of my spoiled little boy :)
Zeeshaan Shabbir
3 years ago
I wish i could give this shelter 0 reviews which they deserve , since they dont know how to speak to potential adopters. So my fiance filled a form and the lady called her back asking about the adoption history. So she asked that if she had adopted any pets and my fiance said she had a little bird when she was a kid but she had to give it away to her neighbours ( who happily accepted them) as her grandma was not comfortable around pets ( this was when my fiance was 8) and then the lady said the birds were given away so the application has to be rejected and then my fiance said that we wouldnt adopt a kitten unless everyone in the house agreed and her grandma doesnt stay with them anymore. And then the lady said it still doesn’t change the application. She aggressively said if my fiance knows a local shelter that my fiance should go there and save a life instead. She implied it as if my fiance is going to endanger the kitten, like who the hell does that? And then my fiance was upset , i called the shelter and the lady named (helen) who was the same lady who spoke to my fiance picked up and i spoke calmly to her about the situation and she got worked up and started changing the facts of my fiances conversation. And she started blaiming me of accusing her since she couldnt face my facts and she said the conversation is over and she cut the phone on my face. I am deeply dissappointed with this shelter and the staff, they dont know how to treat people nicely. If they cant treat humans nicely, how will they treat the animals with love. They dont deserve to have a shelter.
Paloma Malta
3 years ago
I sent a friendly email to LBHS about one of their postings trying to find out more, since info about age, availability, or health status was not shown. 2 days later I received an email containing only this phrase: "No, they are not." Thanks, LBHS, for the one sentence email, the hospitable energy makes me want to return. /s
mary corbett
3 years ago
Like Disney World for cats! The animals are truly loved and cared for. They make an effort to match you with the right pet.
Liam Turner
3 years ago
Always closed way before their legitimate hours.
Barry Rauch
3 years ago
Adopted a kitten from LBHCKC. They seem to really care about the kitten/cat. They were concerned about my baby son being allegeric and Told me if I don't get kitten neutered within 3 months they have the right to take kitten back. The place is a hole in the wall but caring and knowledgeable staff. So many kittens/cats available for adoption why purchase one.
BARRY SHAW
3 years ago
I had a friend tell me he was treated poorly when he told someone there they had their previous CAT declawed!
Irene Morici
3 years ago
We loved this place! The Place was Extremely clean the staff are amazing women!
john Coyne
3 years ago
They help to rescue and save all types of animals. Wonderful people there !
Kelly Virdin
3 years ago
Very helpful. Not pushy. Very caring staff
Paul Flannelly
4 years ago
A happy place with great, loving and dedicated volunteers.
Planet Next
4 years ago
Well intended place but they miss the point that good people come to adopt but are turned away for silly reasons. We're turned away bc we both work during the day, when kittens and cats are mostly asleep, so the kittens should not be lonely.
Sarah colton
4 years ago
I loved this place because I adopted my Chole there.
Lia Vicsa
4 years ago
Very abusive during “interrogation” following adoption application. Asks for inappropriate sensitive information such as DOB. I spoke with Helen, a sadistic person with a personality disorder. Very nasty. Will not ever donate again. Please read many similar reviews of this place by people who were also abused, all over the internet.
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Business Hours
Monday
11 AM - 8 PM
Tuesday
11 AM - 8 PM
Wednesday
11 AM - 8 PM
Thursday
11 AM - 8 PM
Friday
11 AM - 8 PM
Saturday
11 AM - 7 PM
Sunday
11 AM - 7 PM
Popular Hours
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