Millersport Small Animal Clinic Inc Getzville, New York

Very personable . Answered all of my questions even thogh they were clearly very busy. Only negative is that we waited 30 minutes to be seen.

Dr. Malo is terrific and seemed to care personally about our dog that came in for hip surgery. Would recommend

Wonderful people working there. They really care about animals!

The staff are very kind and considerate and proficient

Personal attention and focus on our dog

owner is amazing and goes above and beyond!

They're very kind and compassionate with your animal.

Excellent vet. Dr. Malo has taken great care of our Boston Terriers. The one knee surgery needed was a success. The neutering and spaying was always done well and reasonably priced. There is a new vet that seems pretty good so far as well. Prices for checkups and vaccines are a bit high, but not much more than average for this area. Nail trimming used to be free, but is now $20...which is a bit annoying. Overall, great care and advice.

Zak had his nails clipped and ears cleaned . Great place to take him for vet. Care. He even likes going there for a cookie treat.

Very polite, thorough and gentle with pets

The very best can't get any better

I was recommend to Dr. Mallo for acl surgery for my dog. She is 220lbs and very hard to handle at times. She can be super protective and not great with new places or people. Our first visit was rough Nala decided to show her aggressive side and as you can imagine 220lbs of dog coming at you can be intimidating. Despite all of that Dr.Mallo and his staff were amazing they showed us such great service and compassion. The surgery went smoothly and we were all educated on how to care for her post op. The staff checked on us after surgery and hats of to Colleen for being such a wonderful support to me when I was full of tears seeing Nala confused uncomfortable after surgery not knowing why she couldn’t use her back leg. All around amazing place to bring your pet. Highly recommend

I needed help with my sweet rescue dog. She keeps getting yeast infections and has skin allergies. Although it is a big expense for me, my Bella is my furry kid and I ???? her very much. I want to do whats best for her and Dr.Malo was very helpful. I feel very comfortable with his advice.

Dr. Malo is one of the kindest men! He truly cares about his patients and the owners. Very well run office and staff is amazing. Dr. Malo, we love you! The Strassburg and Messer families

Love Millersport Animal Hospital from reception thru the vetinarians top notch and always feel comfortable bring our dogs there.

THEY DO NOT CARE ABOUT ANIMALS!! Called this morning for an appointment since their website claims they have emergency services, they say they have an appointment available in a day then after them asking AFTER THAT if I am a new client, and I tell them I’m new, they don’t stay true to their word and say they can’t see me for another COUPLE WEEKS!! FOR AN EAR INFECTION!!! Talked to them back and forth and tried to get them to stay true to their word but claim they are “overbooked” if they were overbooked then they would not have offered me that 1 day appointment in the first place

They couldn’t be any nicer here to me and my dogs. Easy to make an appointment. Very knowledgeable veterinarians who take the time to make sure all your questions and concerns are addressed before you leave. I highly recommend them to anyone looking for a veterinarian in the Amherst Williamsville area.

Fantastic people, very reasonable cost compared to previous Vet estimate. Highly recommend

The care and compassion is top notch. I just started taking my service dog there. We will be going here a long time!

Friendly staff!! Doctor was thorough and patient with all my questions.

They took care of my chihuahua that has been attacked by a pit bull. I felt the care was excellent and the price reasonable.

Very friendly and attentive staff.

I had a full range of experiences from Millersport Small Animal Clinic. I ended up parting ways with the clinic but I am on good terms with them. Dr. Malo reached out with concern over my initial unhappiness and the well being of my puppy. He was very gracious and wanted to resolve the issues that made us unhappy. He is a very caring veterinarian and a good person. I’m glad we were able to have our conversations and I would recommend the practice due to his honesty, concern, and willingness to see what went wrong.

One of my very good friends puppy, whom I was watching while she was away, developed a horrible infection on his leg after they incorrectly bandaged it after a fracture. When we brought him in to have it looked at they put a new splint and bandage on it that was way too big and it fell off in the car. We brought him back and they threw on one of the small ones again, did not clean and dry it correctly, and did not prescribe any antibiotics for the leg. If we had not taken him to another veterinary clinic there is a high possibility that he could have lost his leg due to the negligence on their behalf. We were told by the new vet that infection was caused because they did not bandage it correctly. However, they tried to blame it on us and said it was due to us getting it wet, which was completely false. On top of everything else I had to cut his harness out of the cast because they never took it off of him before recasting and it was stuck in the cast. They were extremely rude to all of us and I am just horrified and disgusted by the way this sweet puppy was incorrectly treated.

We've been very happy for the last 6 months with veterinarian

After spending over $700 dollars for examinations for my 2 cats, blood work, prescribed food and medications my one cat was still having medical issues. When I called to have the vet contact me regarding the matter, he or she never called. I followed up the next morning and was told I would need to bring my cat back in for an exam as, this doctor had not seen the cat. Do these doctors not write notes?? How much money do they want to continue to charge to help my cat who is ill?? I have never experienced such a poor system and treatment from a veterinary office in over 20 years!! I went to this office due to moving into this area. I am definitely filing a complaint with the NYS Veterinary Association!!

On Friday I phoned after 3 pm with a possible blockage on my Dante. No hesitation they took him immediately even though they had never seen him and were double booked. Dr Malo performed life saving surgery for my boy. They are the BEST

The Drs. and staff are really great here. They care a lot about your pets and your safety. They have great protocols in place right now to protect everyone.

Doctor Malo is vet who I am speaking of he saved my Zoe at least twice he is an incredible man and excellent doctor of Veterinary medicine I would not take my girls to anybody but Doctor Malo

On July 7th we adopted an 8 yr old rescue dog and about July 17th he stopped eating and was pooping blood. I boiled chicken and rice for him and he'd eat maybe 1/4 of the chicken and that was all while still pooping blood On July 20th I got a sample and drove to my usual vet with all his records to see if they would check the sample sometime that day or the next morning. I was told no because they hadn't seen him. It didn't matter that he wasn't eating & pooping blood, there answer was still no. I called 5 other vets and was told they were too busy and to call the emergency vet, I did and they had a red alert and I would have to wait till possibly the next day. At least they were willing to see him they just had serious emergencies. My neighbor Tracy said to call her vet. The girl that answered the phone said " How long will it take you to get here?" This practice is what every veterinarian should strive to be. I was treated with compassion for my dog and his issues. If you're looking for a kind and caring vet, look no further.