455 reviews
All reviews (455)
Yelp (307)
Google (148)
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Danielle Morello
2 years ago
Not only does our dog Rufio love NY Puppy Club but so do we. The staff is professional and extremely helpful. We love their boarding, daycare and grooming services. We will continue to use them and frequently. We definitely feel at ease with our dog in their care.
Aphrodite Gatsos
2 years ago
We love bringing our Javanese here. She always comes back smelling great. The grooming is done exactly as we want and there is never any problems. Even accommodate same day appointments. This is our go to place for grooming. Friendly and professional staff too. Highly recommend.
Frank Medina
2 years ago
Since 2019 I've been a monthly customer. As a dog owner there's nothing like knowing your pup is in good hands. The staff is friendly and professional. The store is always clean and neatly stocked with goodies and accessories. Sue is a great groomer and always takes good care of my Milo. And he's always a happy pup when I pick him up. And that's priceless.
Jee Kang
2 years ago
First time coming here w my 1 yr old shihtzu and no complaints here on all aspects. Jenny was super attentive and understanding when it came to how difficult my pup might when grooming. Olive came out looking like a new pup! Affordable and high quality ☺️
Josephine Maggiore
2 years ago
Kris made my little guy look so handsome. And she is so calming with him.
Jessica Remache
2 years ago
Sue is AMAZING!! She has been cutting my Charlie since he was a puppy and now I have my Chanel and she never lets me down !! My babies always come back looking so cauteeee and smelling soooo good !
Susan Gurnett
2 years ago
They carry an extensive variety of treats and toys and my Pom always looks amazing after her day of beauty! The groomers are extremely professional and experts in their craft. Highly recommend!
Samantha
2 years ago
This was our third time visiting for a grooming but our first time with Su. Su was so sweet, patient, and thorough with my pup and I. I couldn’t be happier with the cut and my pups mood when I picked her up. She was calm and happy ♥️ I also picked up some treats while I waited with the help of the girls in the store- their selection of treats, toys, pet birthday items, and all things pets can’t be topped. Thank you Su and NYPC!
jessica mccoy
2 years ago
I am extremely protective of my dog, I found this place on google and I am so happy I found a place where I really feel comfortable and confident to leave my dog in their hands. The staff are nice and professional, and reasonable priced. I had Jenny groom my morkie, she did exactly what I wanted. My dog was happy and not “shaky” so I feel she was treated very well. my lil baby girl looks and smells great. I will 100% take her back here.
Francis Suazo
2 years ago
My 2 boy Dogs have been going for years to puppy Club for grooming, they do an amazing job, the dogs come home happy, The treats they sale are very good I highly recommend them.Appointments for grooming are always to you availability and daycare it was a great experience with the puppy club , daycare you can always see thru camera what is your dog doing as much as you like, Most dogs are very friendly and love to mingle , Your dog will thank you if you take him to the Puppy Club.
Deb Boccio
2 years ago
Everyone is very nice and takes very good care of my pup
CHANTAL AUDAIN
2 years ago
I love this spot. I’ve been here twice with Cupcake. The groomers are so sweet and they also took a Polaroid of her . What a personal touch ! I trust my pup here !
Chan Kyu Park
2 years ago
I've been bringing my dog here for grooming, and my dog always comes home looking perfect. The groomers are all extremely professional and kind, and the prices for the variety of services and products they offer in store is well within reasonable range. PetCo and similar big name pet stores might offer cheaper grooming services, but they never do it as well as NY Puppy Club.
Annette Kim
2 years ago
My 5 year old pup has only had 1 groomer her whole pup life- Haemi Unnie is very professional and you can tell she does really care about animals.
sara lee
2 years ago
Good grooming service and lots of treats and food to choose from
Aubrey Lu
2 years ago
I've been bringing my 14 yr old shiba for a long time . They do an amazing job, I usually have them just wash and deshed.
Rosendo Medina
2 years ago
I love NY puppy club they are very profesional to do the job ,even sometimes the customer service are very rude and impolite, cuplé of times they have argument over the counter, which is no nice we pay good money for the service but I hope the customer service can be better.
Mary Jane Martello
2 years ago
My Grandpup goes to the daycare and sometimes he gets bored if we need to got to an event. You can watch them on live cam too. My grandpup comes home so tired from playing with the other dogs. He loves it there. They are the nicest people, I highly recommend NY Puppy Club.
Cynthia Matadin
2 years ago
The staffs are very friendly there !My Coco puff didn't complaint a bit. I used to them him to Petco . OMG ! He got anxiety from those people because they love yelling and screaming . Here he feels calm although he's a hyper ! Now we come here every 2 months to get my Coco puff pamper !
Dali Vigil
3 years ago
First time going was scared about the bad reviews but I saw most wer a year old.nothing be good reviews after. Took my 4 month old teddy bear and Carla was amazing with him will definitely request her again.
joe par
3 years ago
They fallow direction and my dog loves going to this store.
John Zennaro
3 years ago
Groomer is very nice does great job place is very good cannot find any fault
Piao Lianshun
3 years ago
bad shape,ask for round head like tedy,but no. for leg didnt trim even.
derrick smith
3 years ago
Awesome place very welcoming and awsome staff. One of the best pet stores in NYC.
James Lee
3 years ago
First time taking my puppy, Lani for her grooming. The groomer did a wonderful job taking care of Lani. Thank you for a great hair cut.
Skabrito Caporal
3 years ago
Nice pet store I get food for my dog here ones and I come back cuz that's the only place they sell it and my dog love her food and don't care to drive almost an hour longer my dog is happy with her meal cuz she's no only my pet she's part of the family and and I know if she can speak she will be so thankful for give what she likes !!
Vanessa Correa
3 years ago
I tried this place out for the first time staff is so nice and easy to speak with, my dog King was happy and I was satisfied with the grooming. I will return
carlos ospina
3 years ago
Very friendly staff, always a good job of grooming our dog, reasonable prices
Athena Angelopoulos
3 years ago
Super sweet and attentive staff. I love their store mascots (doggies) that greet you behind the counter :) great prices and item selection!
Matthew Harrison
3 years ago
Decent stock, could be more diverse in brands offered. I also find them a bit expensive.
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Business Hours
Monday
9 AM - 8 PM
Tuesday
9 AM - 8 PM
Wednesday
9 AM - 8 PM
Thursday
9 AM - 8 PM
Friday
9 AM - 8 PM
Saturday
9 AM - 8 PM
Sunday
9 AM - 8 PM
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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