HEAL Veterinary Hospital Brooklyn, New York

I had an emergency with my dog, Benny. I was extremely nervous and the staff at HEAL made me feel at ease and most importantly took care of my dog with their expertise and care. My dog is extremely anxious with others and the staff new exactly how to handle him and treat him which is a huge load off of my shoulders. It was also amazing to support a woman/POC owned buissiness. 5/5

I can't say enough about HEAL. Dr. Dumas is so attentive, caring, and knowledgeable. She genuinely cares about my dog. I have been to many vets in BK, HEAL is the best.

I have a 9+ year old pit bull. She is my precious pup and I always want to give her the best care possible. She is the 3rd dog I have had in my life. COVID radically changed vet care, making it very difficult to find a provider who would met my standards and my pup's needs. I switched to HEAL this May because I was looking for a vet who would allow me to be in the examination room and would also give my pup the best care at the best price. My pup has visited HEAL 4x since May. I am very happy with the care and advice given by HEAL. Their staff is wonderful and of course Dr. Atkinson and Dr. Dumas.

Very professional and great atmosphere. Very modern and airy. My dog scout always feels comfortable here and Doctor Kimberly is awesome. I’ve been several times and I’d highly recommend to other pet owners.

So happy to have found HEAL! By far the most superior vet experience / office I have ever been to.

We just moved to the neighborhood and needed a new vet for our 2-year-old French Bulldog. We checked out HEAL for its proximity and were immediately impressed by the welcoming atmosphere and friendly staff. Our dog has a lot of health concerns, from digestive issues to skin allergies, so a good vet is essential for us. Dr. Atkinson, Dr. Dumas, and the veterinary technicians are all so knowledgable, thorough, caring and compassionate. The team always texts or calls us after each appointment to check-in, and have even scheduled complimentary follow-up appointments where appropriate. At other vet practices, we've received bills that have included unnecessary charges and services, which is never the case at HEAL. Our dog loves everyone at HEAL so much that whenever we pass by on our walks, he doesn't let us go on without stopping in first to say hello for treats and pats. We love the entire team for making us (and our pup) feel like part of their family.

We were looking for a new vet in the neighborhood and excited to try Heal based on all of the positive reviews. However, our experience was extremely disappointing due to the terrible follow up after our visit. First off, I never even received a receipt after paying for a $800+ bill. I had to follow up several times to even receive this and it took two days for them to send. When they sent it, it was to the wrong email and I had to follow up again. Then the medical history I had requested also was not sent to me for over a week. Each time I followed up via phone and text, Beatriz would let me know that I would receive it by the end of the day. She was also very rude in letting me know that she’s very busy which I might understand the first time but not multiple times. Then I find out Dr Dumas has been out of the office this whole time and and I can’t even receive it until she’s back. I should have been told this from the beginning rather than being told each day that I will receive it. Once she was back, no one followed up with me and I had to call again to remind them. Finally I’m still waiting to hear back on two simple questions I asked the Dr regarding my dog’s blood test results. It has been 4 days and still nothing. This has been a frustrating experience to say the least. I will not be going back and do not recommend this vet. When looking for a vet I can trust for my dog, I’m not looking for just ‘nice’ doctors. I’m looking for a practice that has great doctors and also cares about the entire client experience including post visit follow through.

If you want the best HEAL is the place No waiting Very friendly & caring Everything is explained There prices are reasonable Everywhere else is a waiting period COVID makes everything different & harder

Recently I got a pitbull puppy and I was looking for a good clinic online. I called few places and this one I was very pleased about. Beatriz explained me everything on the phone called me back when I needed more informations. I feel really good and comfortable about this place. We had our first visit now waiting for another. Place is very nice as well as front desk doctors and nurses. I’m happy with my choice of vet for my puppy I highly recommend this place.

I was very impressed with my experience at HEAL. The doctor and vet tech that saw us were all professional, friendly, and thorough. Our dog was pretty sick and I felt so much more confident in the situation knowing that the staff at HEAL were just a phone call away. They actually proactively reached out to me to check in on how my dog is doing after our visit in case I had any questions for the vet. Highly recommend this vets office!!

I recently had my puppy vaccinated and neutered at Heal. We had a great experience from start to finish. The staff and Dr. Atkinson, were kind and attentive. They took the time to carefully explain expectations and make sure I was comfortable. My puppy loves coming here!

I would like to thank the excellent staff. I Took my 9 year old Miniature Pincher in for emergency surgery due to an intestinal entrapment from a hernia. Johnathan is a amazing Veterinary Nurse he kept me up to date and made sure to do everything in his power to ensure that Cassie and I have the smoothest transition. Dr.Atkinson is so friendly she loves and cares for all animals. I now know that Heal Veterinary Hospital is one of the few vets that value a pets life over profit and I couldn't be more grateful. I know we are not out of the woods yet when it comes to cassies healing,but my mind is at ease knowing that I took her to a place that really has her best interest at heart.

Excellent! I am very discerning when it comes to choosing vets. My puppy had very concerning and confusing intestinal issues which Dr. Dumas was able to diagnosis and treat. She also took her time explaining my puppy's condition fully, never rushing. The office was great as well, calling me several times to check in, extremely pleasant and caring. In addition, prices were not only very reasonable, there was no attempt to "pad" the bill with unnecessary services/testing which unfortunately definitely happens (20 years as a Dog Behavior Expert not only have I frequently come across but many of my clients as well). So exceptional vet, skilled, compassionate and caring as well as the office staff with great customer service. Relieved and happy I found H.E.A.L.

Nicole is a fabulous person who is so passionate and energetic about her calling to veterinarian medicine. Highly recommend her to anyone who is looking for the very best care for their beloved pet.

If you are looking for exemplary vet service, look no further than the team at HEAL Dumbo! My furbaby, Gryffin, has been seeing Dr. Dumas since he was a little pup and she has been a huge help for this first time dog owner! Super …

Love this place . Thank you to Dr.Dumas for taking great care of my fur baby.

If your pet is a member of the family, Healthy Tails is place for your furry loved one. My French Bulldog, Brodie, has been under their care ever since he arrived from Missouri to NYC. He had his initial wellness check and subsequent vaccinations. In fact, his doctors made a house call upon his arrival. I just love the fact that the doctors are so knowledgeable and courteous, and understand how precious our beloved Brodie is to the family. Without hesitation I would recommend this Vet Service, especially Dr. Atkinson.

Taking your pet to the Vet is a scary experience. This is not just your pet but an extension of your family. I’m definitely very protective of our 6-year old Mixed Longhaired fur baby cat named Mona Lisa. …

Dr. Kimberly Atkinson and her staff at HEAL were my angels during my cat's medical emergency. Dr. Atkinson was accommodating and willing to get my cat seen soon during a time of crisis. When I arrived at the visit, Dr. Atkinson and the HEAL staff followed relevant COVID-19 safety guidelines to ensure safety for all visitors of her practice. She was responsive and knowledgeable of my pet's needs and treated my concerns as a pet parent with compassion and sensitivity. Dr. Kimberly Atkinson walked me through the medical symptoms my cat was experiencing, explained what exams and/or tests that were required, and discussed a well-rounded treatment plan. As an anxious first-time pet parent, it was reassuring to meet with Dr. Atkinson. If you are looking for a loving, top notch veterinary practice, go to HEAL.

We have nothing but amazing things to say about Dr. Kimberly Atkinson. She's treated our two dogs, both labradoodles, with various health issues. She is incredibly professional, knowledgeable, and kind. Our dogs seem to love her just as much as we do. I've recommended her to friends and coworkers who live in the city with pets. You can't go wrong here.

Your pet will be in great hands with the doctors and staff at H.E.A.L. Especially Dr. Nicole Dumas, she is an exceptional veterinarian. Highly recommend them!

I've trusted my animals with Dr.Atkinson for years and have witnessed her caring for other animals. She's very caring and very intelligent. I'm glad she's got a hospital of her own!

I just adopted my very first puppy and was nervous about our first vet experience. Fortunately, it was fantastic! The staff were all both extremely professional and friendly, and Dr. Dumas, in particular, has such a way with animals, as you can see by all of her interactions with them and how extremely well behaved and cooperative Riley (my pup) was throughout her visit. Communication was stellar and prescriptions and recommendations were emailed instantly. Whatever platform they use to schedule appointments and follow-ups as well as how to obtain recommended prescriptions or other routine healthcare items is phenomenal as well. For being a first-time dog mom, I expected it all to seem very overwhelming but they made everything go so easily and I could not be more appreciative. They are very kind and responsive and the space is absolutely gorgeous and clean/well kept as well. I am truly grateful to have the team at HEAL caring for my pup and highly recommend them! I cannot recommend HEAL Veterinary Hospital enough! PS. A commute from the upper east side to there was SUPER easy (it's a 2-minute straight-line walk from the F train!), but they also offer concierge services where they come pick up your pet and bring them to the office!

I highly recommend Dr. Dumas and the staff at H.E.A.L veterinary hospital. They will take great care of your pet.

I have a new puppy and finding a vet I could trust during quarantine, was very important to me. The care we received at HEAL vet clinic put me at ease immediately. The staff is friendly and professional and it was clear that my fur-baby was in excellent hands. The Dr. was professional, inviting and answered all of my questions. The use of technology for scheduling appointments, follow up and payment made the process easier to compete while on the go, which I appreciate because it always seems like there is 10 things to do at once. What I loved most, was how clear it was that the health and well-being of my baby was their first priority as well. I am recommending HEAL vet clinic to all of my animal loving friends! I am hooked on HEAL.. I found my forever vet!!

I took my 1 year old Frenchie to HEAL for updated vaccinations and a minor skin irritation and my pup and I had such a pleasant experience. The staff I interacted with was very professional and you could tell how much they love animals. Dr. Dumas examined my pup and determined he has seasonal allergies. She answered all of my questions and explained everything so clearly to me and also gave me multiple options for treatment. Overall, I feel very comfortable and confident with the treatment my pup received and am making HEAL and Dr. Dumas my pup’s designated vet.