Furry Pawz & Clawz Pet Salon Brooklyn, New York

You know a grooming service is off the chain (good) when dogs are excited before entry. My dog came back smelling like a basket of lush raspberries????

They do a good job grooming my grandmother’s dog, but their deposit policy is pretty ridiculous. There have been a couple of situations that for sure should have warranted an alteration of their policy, but they wouldn’t budge for anything like it was a straight up law or something. Last year, I was in quarantine after coming in contact with 5 people who had tested positive for Covid, & my dog’s appointment was within the two week timeframe. When I tried to reschedule it, they requested another deposit in line with their policy, which I found to be solidly insensitive given the extenuating nature of my circumstances. Because of that, I have stopped using them for my own dog, but they’ve been the only groomers who’ve been able to handle my grandmother’s dog who tends to bite, so we still use them. Most recently, they had to send my grandmother’s dog back, because he was unmanageable. We had forgotten to properly administer his calming medicine, so he was more alert than usual. When I asked if I could either get the deposit back or transfer it to another day so that we could try again, they refused. A waste of $30. Will be looking for another groomer.

They only cater to hipsters will never step foot in this place again mind you I'm from the area how dare you might feel unwelcome in a neighborhood I've been in for years

Great service. The girls are so kind to the dogs. Always do a great job

They did a great job on cleaning up my puppy after she chewed her way through a blue ballpoint pen. It was her first trip to the groomer and she had a great time.

Love this place and so does my fur baby Zoey❤❤❤❤

Brought my dogs to pawz and clawz and they experienced a kind and professional treatment. The staff are great! Thank you!

My first time there I found it to be very organized, and safety conscience. However, there is a non-refundable deposit when making appointments, but it is deducted from the price when appointment is kept. No prob. I love the great job they did on my yorkie! Will definitely bring him back again. Here he is before and after a trip to furry pawz and clawz!

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The service was friendly and fast. My cat was washed and brushed in about 35 minutes.

Our newly adopted stray pup was very nervous and they were lovely with him and he looks so great after his visit. Definitely going back for all our grooming needs in the future!

Dutch came out of his grooming appt on Friday bleeding from what I was told occurred when he “licked the scissor”...after further inspection there is no way the snip of his tongue happened this way, but more likely occurred from an accidental snip while his face hair was being trimmed. Rather than take responsibility for what occurred, I was still charged the $100 for the service and continually told in few words that it was his fault this had occurred. Ah the moment I remained calm and hoped the bleeding wouldn’t be so bad, but by midnight (8 hours after picking him up) he was still bleeding significantly—I did call our ER vet to see if I should bring him in and they said to wait until morning because the tongue is such a sensitive area they try to avoid stitching on it. During the first three hours he was home I sat on the floor with him trying to hold the towel and hold pressure to get the bleeding to stop. It should also be mentioned I’m 8 months pregnant...which made the situation that much more stressful and taxing. After hours of tending to him couldn’t stop the bleeding, we decide to let him do his own thing in the crate under supervision and this ended up with him licking himself for hours getting blood all over his coat... In frustration I emailed the owner about the situation hoping she could at least offer a refund for the $100 service that now had me on the floor caring for my dog the entire rest of the day and may end with us having to take a trip to the emergency vet...she offered to reshampoo him sometime this week but nothing more. Even after explaining the cancelled plans for the entire weekend—had to cancel dinner plans for my husband’s bday that evening and our plans to take Dutch upstate for some scenic walks/hike on Saturday. Aside from the snipped tip of the tongue, his cut was very uneven. Her response to this was he was very matted, tho I know this to be impossible because of how often we brush him. He has one mat on one if his ears, but other than that none. Still not sure why I pay $100 for this experience, but they took responsibility for nothing and I will never return. Hope others don’t make the same mistake—I had a couple good experiences here but to see how they handle issues is not good business practice or good customer service.

Papaya always has a great time!

friendly professional staff who takes good care of my chihuahua pup for her monthly nail trim n teeth cleaning. she has a curled nail on her back paw that is tricky to cut but they always do a great job with it. thanks for all that you do!

They are clean, friendly and my yorkie loves the groomers.

They always makes my pets look good smells good and feel good I will forever recommend furry pawz never a disappointed moment !! Great job!

I feel very sad leaving this review but I gave you guys one more chance. Pre covid I brought my dog and you snipped and cut part of my dogs private part. It was minor and upset me but I let it go because you guys sounded sorry and the customer service is polite. I took her back today and you guys cut her twice. One on the back paw pad is so bad you had to wrap it in a bandage. The people are friendly but I wasn’t offered a discount for this and feel pretty sad about having to do this.. but I can’t go back to you guys because of this. She is a very well behaved dog and I never have had a cutting issue anywhere else.

Such an amazing place to take your furry pup to! The staff are so friendly and made our newly adopted dog look amazing! Huge thank you to Andrea for giving him such a great groom. ????????

Great grooming done for my dog Archie.

I've been taking my dog Bodhi to get a wash and nail trim from Furry Pawz & Claws for over a year now and they really indulge him in an amazing spa day! He struts around all confident and happy after his bath, smells like heaven and feels so soft and beautiful. Thank you for the attentive care, the cute bandana and the peanut butter biscuits ???????????????? We will be back soon!

Solid grooming salon. Very clean and efficient

Brought my doggie there to get his haircut and he looked super cute and smelled really good when we saw him. He also got his little teeth brushed. The staff is very professional and sweet. From the moment you enter the establishment the smell is soooooo good, a really sweet scent in the air, I need to find out what it is. They even give you a little bag of treats to take home with them. I will definitely be bringing my puppy here going forward God willing.

Being going here since they first open. Super friendly staff that always treat my dog really well.

My kitty had a really good experience here, and the service was amazing. Will return!

I just had my dog Finn get a grooming at Furry Pawz and Claws and Andrea and Vanessa were wonderful! They were both welcoming and the grooming was awesome! I am so happy with the results I will be taking my baby there again! I recommend this establishment they do awesome work! Thank You Pawz and Claws for taking such care of my little Finn. Jeanmarie.

The ladies are nice, very clean

Great place my dog loves it

took my pup there couple of times . great, friendly staff excellent service .

Wish I could give zero stars. This place butchered my dog. Uneven cutting and patchy. Took him back to have him fixed. They ran the clippers over him and acted like they did me a favor. I indicated that the cut is still a mess and at this point my dog required shaving all the way down to even out the cut they gave him. The lady that works there refused to do it, saying that it would be a different cut. How would it be a different cut if it is fixing the horrible cut they gave my dog. I’m so angry I could scream. Absolutely horrible. I really wanted to patronize a neighborhood spot but I will no longer bring my dog here nor can I in good conscience recommend this place. Horrible!

BEST EVER. They are very nice and clean and take great care of pets.