Brooklyn's Finest Animal Clinic Brooklyn, New York

They always have an extra fee to charge you. Made an appointment for my dog to get her teeth cleaned and removed a while ago, we were quoted a price and then charged a much higher one. I was upset but continued to make a new appointment for my dog recently. I called a week ago and asked for Thursday appointment because I work all day the rest of the week. Got no confirmation email the day the appointment was made as many other vets do. They left me voicemails on Tuesday and Wednesday stating I have a $55 charge because my dog missed her appointment on Wednesday. I call them back after work Wednesday but they were closed. I called them on Thursday morning to clarify that I had my dogs appointment down for Thursday and they said they have it for Wednesday………….then when I asked if there is any chance we can come in today they said no and did not even try to reschedule. The vet herself is nice but is not forgiving with fees and the front desk staff is not very good at their job.

Highest prices I've ever seen from any vet I regularly go to the vet I'm new to the area I've always gotten my cat's appointments as well as all of their shots that they needed however the shots at this clinic started $45 were at any other clinic that I've been to the shots vary depending on what shots they are but were typically around 15 on 15 to $25 unless it was something specialty

Really clean, friendly staff and adorable cats by the desk! Thank you Dr. Rhooms!

Dr. Rhooms and her staff are great! We adopted our cat from her in 2017 and have been taking him back every year since. They're always friendly and happy to see their little guy (now a big guy) each year. You're making a good decision taking your pet here!

They are great. Our puppy actually likes going there!

I did not care for the quality of this visit. The Dr Rhooms repeatedly brought up bloodtests (extra) and spent very little time on an optical observation. It almost seemed like she wanted to be doing something else.

Wonderful first visit. Dr. Rhooms and staff are so nice, patient, and hands on. I was a few minutes early for my appointment and we were seen promptly. I was in and out within an hour with two cats, but did not feel rushed. Dr. Rhooms is very personable and happy to go over any concerns/questions thoroughly. Prices are transparent and affordable. So happy I decided to take the kitties here based on other reviews. I will be recommending them to any other pet owners in the neighborhood! Thank you!

Super friendly, professional, and kind. Understanding of our very anxious shiba inu.

I just had the most wonderful first vet experience with our new rescue, Caper. Staff was professional, welcoming, and super responsive!

Absolutely loved my visit here today the doctor was super informative and kept me involved throughout the entire visit 100% would recommend coming here

I love taking my dog here. They are so nice, efficient and thoughtful. They explain everything to you and offer the best prices. They have appointments and are super quick.

Absolutely the best vet I've been to. Very nice staff. They don't overbook I've never gone there and had to wait past my appointment time for my dog to be seen and I have never felt rushed. I really appreciate this respect for my time. I recommend her to every dog owner I speak to in my neighborhood. Prices is very reasonable the first vet that I don't feel is trying to just milk me for as much money as they could. Once I took my dog there bc I thought my dog had a ring worn and the vet tech looked at it and said it wasn't called the vet out and she confirmed it wasn't they checked to see if my dog was due for shots she wasn't so the vet told me there was no reason for a visit and did not charge me anything.

Love this place! The kitties that roam around are a definite plus and Dr Rhooms is so nice!

Love Dr. Rhooms and her staff, our pitty mix is very nervous and scared around new people and places. Her and her staff are always so friendly and patient with him. Highly recommend them, NYC can be very expensive when it comes to veterinary care and they are very affordable compared to most.

Great grooming services and everyone is always super friendly.

Lack of clarity regarding appointment process. Set up an appointment online and they just cancelled it without informing me. Extremely unprofessional for a veterinarian.

They are a very friendly and efficient clinic. Will definitely continue to go here for my cats.

Very professional and very sweet staff. Very reasonable pricing. Took care to make sure my baby was comfortable before bringing him into the clinic. Thank you!

Very Pleasant,& kind I personally recommended 2 People to go there instead of their regular Veterinarians if possible✔✔????????????????

They are the best vet in the area, I went to another vet where I was shamed and given subpar care. At Brooklyn's Finest Animal Clinic, I felt that my dog was truly cared for and I will be going to them for any future checkups or issues. Love them!

Veey Professional, clean and kind.

My experience with BFAC have been great so far. Whenever I had a questions they, had answers. whatever my dog had an issue, they was there to fix it. They have yet gave me a reason to go elsewhere. Happy dog dad!

A few months ago I was pregnant and very hormonal, extremely upset about weather conditions, additional cancellation fees & miscommunication. My dog has been sick for a few days now and even with my bad review they found it in their hearts to help him out & he is feeling so much better, they even called to check on him and update me on his condition. To dr Rhooms & staff I’m truly sorry for the miscommunication and I thank you all for helping my sick dog at his time of need. I’m encouraging everyone in flatbush to give this amazing team a chance because their service has been nothing short of amazing

They have always been very informative when prescribing any type of medicine and even ask for more information when doing check ups. I have come here with all 3 of my cats so far and I have no complaints!

I highly recomment Brooklyn's Finest Animal Clinic and Dr. Rhooms! Everyone is so helpful, friendly, and responsive and I feel great knowing my pet is in their care.

great experience getting with my kitten - no hidden fees or charges - affordable professional care - great service - and easy to get in contact with

This was my first time visiting this office. I was impressed by both the professionalism and friendliness. I had adopted my cat a year ago. I was told that she had been hit by a car, found by a vet tech, and nursed back to health in the vets office. Yesterday when I took my cat to this office the woman who came out to take her in recognized Foxy immediately. She told me she was the one who nursed her back to health. Funny how the universe works. That’s how I knew she was in good hands!

UNFAIR FEES. WON'T BE VISITING AGAIN. Enjoyed the service the first time I went. But when I scheduled a second appointment, an enormous blizzard happened. (Feb 1, 2021). 12" of snow. Appointment was on Feb 3, 2021, but the roads weren't clear yet. Couldn't take my elderly (12 year old), 1 ft tall dog over all the hills and puddles. I postponed (not cancelled, mind you. Postponed.) my appointment for a later date. Given the blizzard. I asked for an exception to the $45 no-show fee. No dice. They would rather lose me as a customer than lose the $45. Which they did.

While Dr. Rooms is a kind person and probably a good vet, her approach to customer service is confusing and incompetent. I was charged a late fee despite not having been informed properly about a change of their location and despite having called them on my way walking from the old location to the new location (1 mile) informing them that I was at the old location and on my way to the new location.

I AM 9 MONTHS PREGNANT, TODAY ITS SNOWING OUTSIDE, I CANNOT TRAVEL IN HAZARDOUS WEATHER. MY DOG HAD A APPOINTMENT AT NOON, i CALLED WHEN THEY OPENED AT 9:30am TO CANCEL THE APPOINTMENT, THE LADY SAYS I OWE ANOTHER 45 DOLLAR FEE BECAUSE I DIDNT CALL BY 9, THEY ARENT EVEN OPEN AT 9. DR.RHOOMS I TRIED SUPPORTING A BLACK OWNED CLINIC, BUT THE STAFF YOU HAVE HIRED IS COLD AND INSENSITIVE!!!!! ILL LET THE WHOLE NEIHHBORHOOD KNOW NOT TO BRING THEIR PETS TO BROOKLYN’S FINEST. I SHOULD TAKE THEM TO COURT FOR PREGNANCY DISCRIMINATION