A and E Quality Shih Tzus Brockport, New York

55 reviews

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Reviews: A and E Quality Shih Tzus (Brockport)

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Google (52)

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Casey Therrien

2 years ago

Where do I even begin? Rick and Sharon are beyond amazing at what they do. They are both so knowledgeable, responsive and caring. They are about a six hour drive from me and welcomed me and my partner to visit whenever we wanted. Rick had weekly training sessions with me to teach me about the breed and helpful tips and tricks in terms of training and health maintenance (and even some really cool history about the breed too) Sharon loves all of the dogs so much and sent me pictures every week to show me how big he got. They welcomed us to their home (which all the dogs live at) for visits and it was honestly an experience I will always remember- seeing the total selfless love they have for the breed and what they do. I was really sad after losing my last shih tzu in July- and Rick and Sharon did more than provide me with an amazing puppy- but a reason to smile again and I will always be so grateful for that. My puppy frank is about 4 months old. He’s beautiful, friendly, smart and healthy- he is just perfect. thank you a&e quality ST- the world needs more wonderful breeders like you.

Han Har

2 years ago

I purchased the most beautiful ShihTzu from Rick and Sharon. They were very informative and have taught me alot about the breed which I think is very caring. They spend time with you to train you so you and your puppy can be happy. I saw a complaint on here about the process in buying a puppy but you know what it was worth it. If you want a quality shih tzu that was born with love and happiness I would highly recommend these breeders. Thank you.

Brianna Robinson

2 years ago

Owners are extremely knowledgeable and professional. Absolutely in love with my puppy - super happy and healthy. No issues or complaints at all! I want another one...

doreen sica

2 years ago

These people know their dogs. Rick was so full of knowledge and Sharon was very kind and sweet with the dogs. I loved working with them and my puppy is just perfect, great quality, excellent nature and I couldn’t be happier. If you ever look for a shih tzu don’t look any further than here , we drove 7 hours to get our dog and every mile was worth it.. Doreen Sica

Anthony Loverdi

2 years ago

There great people with great dogs

Pam Noti

2 years ago

Two weeks ago Thursday, I picked up my precious Bella ????????????. Rick and Sharon were the best! So knowledgeable about the shih tzu breed, as well as dogs in general. Rick helps so much with education and training, and prepared several lessons that I recorded for future reference. Thanks to Rick, Bella has been sleeping the entire night in her crate, and “does her business” outside …(provided I have my eyes on her and know the “signs” that she needs to go). They encourage you to come and see your puppy weekly, if you can. However, if you can’t, Sharon will send weekly pictures of your puppy and Rick can give you the lessons over the phone. The whole process was seamless, and if you listen to Ricks advice, you will have a happy, well behaved little dog ????I couldn’t be happier, Bella has already brought me great joy! I highly recommend!

Pamela Kersjes

2 years ago

Our Benny came from A and E and is the smartest and most perfect baby in the world! He has no skin, stomach or any health issues many of this breed have. We thank Sharon and Rick so much. They are experts and will address any issue u may have. I’d recommend them to anyone ????

Paul Brown

2 years ago

I recently receIved a puppy from Sharon and Rick. They were very professional. They love their dogs and want the best home for them. They answered all my questions, allowed weekly visits and sent pictures of my puppy as he grew. I asked about their breeding methods. They are NOT a puppy mill. I highly recommend them.

Aubrey D Challenger

2 years ago

Cheesy website, poor graphics, they should focus more on their social media presentation and have at least some of the prices listed. Maybe photos of last liters, pics of moms and dads they need, etc and how someone like myself to re- create and modernize their website. It gives the impression you're going to get an inferior quality animal, which I'm sure isn't the case!

Marlaina Bosse

3 years ago

I have Shih Tzus from this breeder. They are amazing!

shawn S

3 years ago

We have gotten 3 of our Shih Tzus from here, knowledgeable breeders, fantastic pets

Donna Billotti

3 years ago

My rate this a 5. Prices are to high

Mike X (thegadgetguy43)

3 years ago

We purchased our Shih Tzu from Rick and Sharon this past week. We went out there for each of the 8 weeks and learned some great information and do's and don'ts for raising our dog properly. While we have had a Shih Tzu dog in the past Rick really knows his information and makes some great recommendations, plus he has a good sense of humor. His process is very rigorous to adopt as you cannot just call and say you want one, you need to text message him daily until one of his dogs has a litter and then must follow his procedure to respond quickly to the message that you are one of the first couple in line to get one and then pay your deposit. Understand that this IS a business and they take this seriously but there is no doubt you will get to realize they love their animals and wish you to be a good owner as well. After going through the last 8 weeks I had gained an appreciation for why he does what he does, its to weed out those who want one on a whim and are not committed to the animal. I believe Rick also is testing you throughout the process to make sure you are a good fit for the dog and will assure it a long life. We are very satisfied so far with the puppy and it has a great personality. I would highly recommend A & E Quality Shih Tzus to anyone committed to a well birthed and healthy puppy.

Joseph Wilczynski

3 years ago

It has been a year since my wife and myself received our Shih-Tzu puppy from Rick and Sharon. There knowledge of Shihtzus is outstanding. Throughout the year we used Rick recommendations in raising our shihtzu...I could not be happier with the process of taking our puppy home... Our Shihtzu (Cinderella) is a blessing to our family. I would recommend anyone who looking for a quality shihtzu to contact Rick and Sharon...All I can say is Thank You to Rick and Sharon for the joy of Cinderella sharing in our household.

Fran Dovi

3 years ago

I would and will recommend Rick & Sharon to anyone looking for a Shihtzu. Our experience with A and E was wonderful. They know the breed and are knowledgeable and always available to answer questions. After you pick out your puppy Sharon will send you weekly pictures when asked. All the puppies are beautiful and well taken care of. We will definitely be back.

Eka Parker

3 years ago

We got FIVE healthy, beautiful puppies from Rick & Sharon. They are NOT puppy mills AT ALL! They are the most caring & loving breeder. Rick is VERY responsive. It’s rubbish that he doesn’t call back. Definitely recommended Sharon & Rick to anyone who wants to get a healthy & happy puppies from a caring Breeder


3 years ago

Rick and Sharon raise Thepuppies right in their home. From the very beginning of the process Rick spent a great deal of time answering all my questions and explaining his fair procedure for getting a puppy. Once we were able to reserve one, he allowed my husband and me to visit the puppy up to one time per week. Each time we visited he educated us on all aspects of ShihTzu care, everything from feeding, crating, behavior, etc. Even though I thought I knew something about raising a puppy, he truly enlightened us and was extremely knowledgeable. Sharon was kind enough to send us pictures of our Pup, Maui. When we were able to take our puppy home we felt very well prepared for what to expect and how to handle it. After only a week of having the puppy, his techniques have proven to be excellent. I highly recommend A and E Shih Tzus.

Debbie D'Avanzato

3 years ago

Good quality breeder. Provides training and excellent support to buyers. Outstanding puppies: healthy, well cared for, knowledgeable breeder. I would highly recommend this breeder. The puppies are superb quality.

Danielle Antonio

3 years ago

I got my puppy from Sharon and Rick 10/9/20, and couldn’t be happier with the experience and with the puppy I brought home. They allow you to schedule weekly visits, not only to spend time with your future pet - but also to learn everything about the breed that will be necessary to know once you take them home! If you’re not able to visit they will send updated pictures. I definitely recommend them if you’re looking for a Shih Tzu to welcome home!

Amani Santana

3 years ago

Rick and Sharon took such good care of my little Miyuki, he's growing up to be so healthy and active. I honestly can't get enough of him, Miyuki is worth every penny. Rick took the time to give me some very useful advice to take care of my dog and the advice he gave me works very well. Sharon took the time to take a picture of my dog once every week to see how well he is growing. I honestly can't thank them enough, trust me your dog will be in the best care for their first 8 weeks of life!

Garrett Neson

3 years ago

I recently adopted my girl Aurora from A and E Shih Tzu’s and couldn’t be happier! She is healthy, happy and full of life! A&E are incredibly knowledgeable and professional! They went above and beyond so much I am highly considering a sibling for my girl!


3 years ago

We received our two girls from Rick and Sharon 3 -1/2 years ago. They are the best pups anyone could ask for. They are very healthy and have wonderful temperaments. They are gorgeous, too. We are already planning for another little sister in a year or two. If you want a well-bred, healthy dog, call A&E!

Kathleen Sherman

3 years ago

Both Rick and Sharon are absolutely wonderful. We purchased our shih tzu in March and could not be happier. The care and training advice has been invaluable to us. Kathleen and Steve Sherman

Lorraine Lietz

3 years ago

We are So Happy with our Puppy from Rick and Sharon. She is a Beautiful, Smart little dog! Sharon is so kind and Rick is so helpful with all of his puppy raising suggestions - Which - we have followed as a rule. They have proved true many more times than once!! Thank you Rick and Sharon we could not have asked for more!!

Sharon Farrell

3 years ago

We picked Maggie up on April 1, 2020 and she has been such a wonderful addition to our household. Rick and Sharon were fabulous throughout the process. Rick is a wealth of information and Sharon took the time to send us pictures every week. I would highly recommend them and would definitely purchase another puppy from them again.

Tacoya Jones

3 years ago

Rick and Sharon are the best. They are very knowledgeable about the puppies they are selling, they have great communication skills and they are very professional. If I wanted another Shih Tzu then I would most definitely go to them again!!! Honestly it gets no better than them!!!

Tina Zane

4 years ago

Went here last week to visit a new liter of puppies. My son and I got to hold a little female fur baby. She was so tiny, tiny I was afraid to hold her. I of course fell in love and put my deposit down. There were a few dogs out, all shitzus and very friendly, one just come climbing into my lap, if it was a female I would have taken it. Rick answered all my questions explained to me things about the breed I was concerned about. Shirley has been doing this for over 30 years and the dogs and puppies were just beautiful. We get to visit our fur baby every week until she comes home on April 4th. Here are a couple of pictures of our new little peanut. I found A and E at the right time, they had a female and the color, it was meant to be ????

Alannah Bowllan

4 years ago

My mom just adopted a Shih Tzu from here and this was by far the best experience our family has had with getting a new puppy. The fact that we were able to visit with Jax multiple times before bringing him home really helped him get used to us and with the acclimation process. Rick and Sharon are a wonderful couple and really knowledgeable about this breed. Any questions and/or concerns were addressed and they genuinely care about their dogs and about this breed. We just brought Jax home yesterday and he is already making strides and is just the cutest puppy. If you are looking to adopt a Shih Tzu look no further as this is the place hands down. Thank you Rick and Sharon for such a great experience and for our family's new fur baby!

Cj W

4 years ago

Over breeds and several of the pups have serious health problems Be careful buying and have your vet do a thorough check

Debbie Jackson

4 years ago

We picked up Ellie today and couldn’t be happier with our experience with A and E Quality Shih Tzus! Rick and Sharon are experts in the breed and offered great information and expertise about raising and caring for our new family addition! We highly recommend A and E to anyone looking for a shih tzu puppy!

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A and E Quality Shih Tzus, New York, Brockport

353 Campbell Rd

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