Guardian Veterinary Specialists Brewster, New York

Guardian is an incredibly well run hospital. Everyone is helpful, friendly and compassionate. The level of care has been exemplary.

I absolutely cannot even begin to say enough great things about the staff at Guardian - we were referred to them by our regular vet when they discovered a tumor that was bleeding on our beloved dog’s spleen. The staff literally ran as fast …

Guardian did a great job explaining what our puppy needed, what our options were, and what we could expect moving forward. The staff was friendly and able to answer all of our questions. Dr. Tofflemyer's thorough explanation of what was …

The whole process with Guardian has been easy so far, including scheduling, getting in contact, and the appointment itself. I was kept well informed and was given a thorough rundown by the vet. The staff was also so kind and calm and I know my cat is being taken care of with them.

I am extremely satisfied with the care that my family member received each time that he has been a patient at your hospital. The patience and care of everyone involved in his care was Extraordinary !

Absolutely there for your fur baby when you need them.

ABSOLUTELY AVOID THIS PLACE! My vet recommended I bring my beloved Bernese Mountain dog Jessie in to have a CT scan done as a mass was discovered in a chest X-ray. She saw Dr. Berg, who …

Brought in my little man Jacie with eye issues... Dr. Tofflemire sat down with me to explain all the choices I had...he told me what he would do if it was his dog...I took his advice...and went with the meds... hopefully they will do their job and help Jacie see better... everyone was nice and pleasent...I felt very confident that they can help Jacie with his problem...my vet called them and I got an appointment for the same day!!

Overall, great service and I feel confident my dog will be diagnosed and cared for by experts. Dr Berg was able to evaluate and identify a solution for my dogs seizures and epilepsy.

Extremely expensive but you don't get what you pay for. Very little communication, and each doctor you do speak with gives you different opinions of what to do and they don't seem to be together on course of treatment. The worst tho is the moment you are discharged don't bother calling them about any medicine or questions, they don't care cause they don't get paid to talk to you, they just send you too voicemail over and over and you don't ever hear back from them unless you beg the receptionist. They also forgot to send my pet home with a medication that I was charged for and it took constant calling for them to refund for it. Quick to take money, not honest when they make a mistake or have enough decency to return.

Excellent, very professional team Expertise in advanced animal care and diagnosis. Our dog was close to death when we bout her to Guardian and a year later she is back to her lively self! Thank you for the great care over the last 12 months!

The care and attention to my puppy was just top notch. Thank you to the staff for treating Alfie. Excellent bedside manners from the doctors and staff!

Everyone was extremely helpful, kind and responsive when we arrived. We're grateful for the care our puppy received. Guardian is a large state-of-the-art facility that offers emergency 24/7 365 days - If you live upstate anywhere within a 1-2hr range and have an emergency with your pet, this is where I would go. You can tell everyone really cares and respects the animals that come in to their care. We’re grateful to have been seen by them. (And we’ve learned the hard way and are going to get pet insurance now - emergency care is not cheap!)

I have had a very positive experience with everyone at Gaurdian and it is apparent that everyone that has met Chief has seen how special he is and has treated him with love. How they take care of my pup

This is a great organization with highly skilled specialists. Dr. Tofflemeyer the Ophthalmologist is wonderful. He spent a lot of time with us explaining everything to us. It's great to have a 24 hour emergency care that is so caring.

Dr. Jason Berg exceeded ALL of my expectations! I found his name several months ago when my male cat became very ill with neurological issues. I never had the chance to schedule a visit because he passed away. There were only 2 emergency/ specialty hospitals (outside of AMC) I was interested in,- Guardian and Cornell (has proximity yet Dr. Berg's background, demeanor, facility, experience and the special treatment we feel that he delivers is well worth traveling for! Over the yrs, we have taken pets to local emergency animal hospitals in our vicinity, that have only 2 and 3 stars, many of which have long wait times, people are frazzled. The treatment that the doctor and staff provided that are most Important were the warm encounter with our kitty, and the doctor's articulate communication so that we felt that we thoroughly understood her situation before we left the premises. Some veterinarians are intelligent but they don't like to communicate with the family members (primarily humans) so I sought out a vet who possessed intelligence and warmth (someone who doesn't mind communicating with humans! I need someone who is tactile and can articulate! I'm demonstrative and all of the pets I've had are sweet because I've imparted nothing but love, which is why she exuded sweetness. All of our pets have had different personalities, but the commonality they share is love. I appreciate the warmth and love the doctor and staff give our pets! I will drive for miles to receive that and they likely won't fear the hospital too much!

Guardian is always efficient, clear with instructions and professional. Staff is knowledgeable with a sincere bedside manner.

Our experience was positive on every level. The staff was pleasant, caring and very professional. Our surgeon was very thorough in explaining the procedure and aftercare. From beginning to end we were completely satisfied and confident. The level of professionalism and personalized care given our dog and us was top shelf.

The staff at Gurdian Vet. Specs. are all professional and informed. They were prompt with their response to take care of our pet!

I am extremely happy with my experiences at Guardian. I had 2 dogs sick at the same time. One with breast cancer and one with Addisons Disease. Both of my pups are doing well at this point. To me it is the best gift anyone could have given me. There are two things that stand out. The vet who did the intake when Bella Maria came in via emergency, told me that when her dog is sick, she forgets all of her medical training. This made me feel so much better about being so scared. And when I brought Lulu Belle for her first chemo and ultrasound, I told the nurse/tech that Lulu is afraid to be picked up. The nurse/tech came back out after taking Lulu Belle to the back to let me know that she was doing really well. She was not afraid and not shaking. This made me feel so much better leaving her. Every time that I have come to Guardian, everyone has respected my wish to not put anything on my dogs' necks. I use only harnesses. They are never pulled by their necks. This is very important to me. I tell everyone who asks about my dogs, that Guardian has essentially saved their lives!

The staff and facility are all top of the line.

Very expensive. The day staff is absolutely friendly. Didn't have such a good experience when I had to bring my dog back as an emergency visit after his surgery

Guardian is a much needed emergency veterinary service available 24 hours a day, good to know for when your own vet is closed. They have specialists on staff and diagnostic equipment that local vets do not have.. The downside is that you will pay dearly for this!

We were so pleased with our visit. While curbside appointments were occurring, a technician and the vet called me to learn more about our pup and update me. Everyone was kind, and even though busy, did not appear to be rushing. Communication during and after visit was superb. We were not visiting for an emergency, we were referred here by our primary vet for an eye exam for our dog. Dr. Tofflemire and his team were incredible! The front desk and technicians were also lovely.

Staff and facility are amazing. Honest and great care for my dog, and very flexible. My dog was having anxiety, so the staff altered the way he was being treated to accommodate us. I also appreciated the experimental procedures. I felt that Guardian went above and beyond to make sure my dog was being cared for to the greatest extent.

Had an unexpected emergency with our "little" old man and were able to get in to see a doctor almost immediately. The staff were exemplary !!

My corgi has ideopathic epilepsy, and quality care is essential for her wellbeing. We followed Dr. Jessica Eich from ASC because she is an outstanding veterinary neurologist, and our corgi is thriving under her care. the welcoming attitude of everyone at Guardian.

Fantastic care and so fast too!! My cat was taken care of immediately and we were in and out. Thank you to your amazing team of vets! The genuine care of the staff Is so lovely

Caring staff and excellent medical care

The staff was very nice and accommodating. It took a long time but it was very busy. I was there for an emergency on Christmas day and it was packed with people. Weird, but not anything the practice can control. I'm so glad you were open on Christmas day as my dog ate something and had a bad allergic reaction.