Bethel Veterinary Hospital Bethel, New York

My three very different dogs and I love every one at Bethel VH! Attentive and considerate staff, appropriate costs, and the most reliable. Any bad reviews left are situational and a result of perpetually disgruntled Karen’s. Love you guys!

Receptionist was argumentative and rude. First impressions are everything and if the receptionist acts like that and thinks it’s okay… it says a lot about how they are running this place. Won’t bother!

I’ve been coming here for the past year. I’ve always liked the doctors, they are very nice but what I experienced this morning in regards to my puppy, all I can say is wow. My puppy has been sounding like he is hacking so I called Newtown animal hospital at 4am because I was worried. They had me email them a video and they told me my puppy has kennel cough. They told me to call my vet in the morning and email them the video. I called Bethel animal hospital this morning and spoke to one of the RUDEST receptionists, her name was Kiera. This isn’t the first time Kiera has given me nasty attitude over the phone. I told her what was wrong with my pet and that he has kennel cough and that I wanted to email them the video of what he was doing. Right away she said NO! They don’t accept videos. I said OK well I was there last week (Bethel animal hospital) for 2 small visits(one where they just checked and touched his ears) and the other where they shaved him down, where I was charged about $400 so all I needed was a prescription for my puppy since the other doctor already told me he has kennel cough. She said well why didn’t they just prescribe you the antibiotic! Excuse me? Newtown animal hospital had me call my dogs main doctor to get the prescription from them, why is this a problem? She got a big attitude with me over the phone which I think is very UNPROFESSIONAL. But no she wanted me to book now another apt when the doctor already said he has kennel cough to then again charge me a huge fee for coming in.

This is the best veterinary hospital I have ever had the pleasure to bring an animal to. You can tell that everyone who works there really cares. They gave me 4 more precious months with my dog, Samson. I was bringing him every few days to get dialysis after he had a rough infection. After he passed, they would check up on me, and sent me a beautiful card signed with special notes from everyone who worked there. The second I opened the envelope and saw the care put into it, I literally burst out crying. It was a joy to go there. I miss seeing them. If I ever get a pet again I will be sure to go back. If anyone working there sees this: I am so grateful to you all. You gave me a chance to really celebrate Sammy. I have to thank Dr. Fitch specifically here. I wouldn't trust another animal to anyone else. You were always honest with me with what to expect. I truly cherish my time with you guys. I've been meaning to drop by flowers or a nice card. Thank you!!!!!!

Bethel Veterinary Hospital is horrible. I have been a client for 20+ yrs. On 5/11/21, a prescription for my pet was written that could not be filled. I was treated rudely & hung up on by the staff and the Office Manager was completely unprofessional and should be fired. This is a shame because I liked their services. My pet was left untreated. I'm filing complaints with the better business bureau and every medical association. DO NOT BRING YOUR PETS HERE.

The vet dr.fich was awesome very truthful and willing to try to help the animal not matter what the prognosis.

I just dropped off my hedgie this morning after I noticed his eye was swollen. They were extremely professional and considerate. The way they talked about my hedgehog and treated him was that of what you’d expect as if he were their own. Dr. Fitch was very prompt with his exam and explained everything very clearly and walked through everything I needed to do for him, and he was so relaxed around her. This hospital is also fairly inexpensive compared to others I’ve been too, I was only charged ~$180 for his exam, medicine AND a lab test to be sent out for his stool. Thank you guys so much! - Sampson and Tegan

As a dog owner of 8 years, we've had our fair share of different vets always looking for the best of the best and Bethel Veterinary was one we wished to have known since he was a puppy. My dog loves going to the vet (rare) but proof they take good care of any animal being my kitten now goes and does great every time. Everyone from front desk to vets are very knowledgeable, organized and professional not to mention it is affordable. 10/10

Dr McNamara and his staff are wonderful. I called and they saw Radar promptly for his nasty cough. They are always so kind and considerate. Thank you so much! ????

We have been with this practice for 8 years since moving from Massachusetts. 5 pets, 2 dogs and 3 cats have received care here. Excellent, friendly, caring staff. Post card reminders in the mail, and as a pet Mom I always feel supported. I don't know what all the negative reviews are about but I trust this practice and have been very happy. Most people don't realize that dogs and cats are very much like children. When children are sick they have to see a doctor. In terms of testing, yes they run tests when necessary because they CARE and because they are doing their job. They NEVER run tests without first consulting the pet owner and explaining procedures and costs involved. Don't get angry with the Vet because they suggest treatment. Animals are not accessories. They are living beings with needs. If you don't care to invest in the quality of life in your animal then you shouldn't have an animal. Dr. Fitch and Dr. McNamara are wonderful caring individuals as well as every technician and staff member.

Extremely excited to say the best experience I've ever had and more so my dog. Very friendly environment and not rushed at all. My dog is very anxious around new people they took the time and care it needed to get to know him to calm him down. Thank you guys very much you're the best.

They always take excellent care of my dog. The staff are friendly and love animals. They follow up with phone calls after a visit to the vet to check in on my dog. Would definitely recommend! Our dog boards there and is always excited and happy to be there!

Everyone who works here have been so amazing with our dogs. They are so friendly and I know that my dogs are treated well because they wag their tails and are always ready to go back to see the vet or to be boarded! The vets are all so kind and knowledgeable.

My pets have been treated by Bethel Veterinary Hospital for twenty five years. Great staff who treat yours pets as they should be. Very carring staff.

Trusted source for pet care.

The staff is courteous and knowledgeable. They are great about appointment reminders and when I've had to call to request documents, they are sent promptly. Highly recommend this place.

They care deeply for your pet and the Doctors are great.

Incredible place, the staff is warm and welcoming. They greeted every furry family member like it was there own. They were especially gentle with one of my dogs that's afraid of everything, giving him time to relax.

Kind, caring, professional, knowledgeable, and personal team. Almost everyone knows my dog by name and everyone seems really happy to work there. Such a caring atmosphere; I love the way the vet techs love and connect with my pup and I trust my vets 100%.

Expensive, but they all are.

I wouldn't trust anyone else with my fur babies. They are truly the best! For almost 10 years we have been patients we have never had a bad experience. Dr. Mac has always been wonderful and when he has been off Dr. Fitch is amazing too! They all love what they do, they love animals and it shows.

They are so test happy here, and are not by any means the cheapest....if the doctors had followed up on a major test i had done on my dog, or even warned me to check that issue every year, my dog would still be alive..but they are about making money first, and i will never go back there.

Since the other review sites clearly cater to the complainers, I am writing on here to set the record straight. Dr. Mac and his staff are the most professional animal care people I have ever known. I have been using them for many years with all of my dogs, even when I had lived a few states away. It was always worth the trip to make sure my buddies got the best care possible. The entire staff truly cares about their job and the pets that they care for. For example, I had to put one of my dogs down because she was suffering from cancer. This was the toughest day for me, and the entire staff was there for support. Literally, there was not a dry eye in the house. I can't thank them enough for their time and devotion to everyone's pets, it is a rare thing these days, and it is truly appreciated. Disclaimer: I have not received any compensation, nor incentive to write this review. The words and thoughts are all my own.

All of the staff are fantastic - it's obvious they love our pets!

They take care of my dog Tagan like it's their own. Tagan loves them all and I know she's in good hands when I have to bring her there.

I have been using Bethel Vet for 10+ years and have had nothing but exceptional experience. The doctors have always gone above and beyond to ensure my cats get the best medical attention and advise. There prices are very competitive with other local vets and would highly recommend both doctors on staff. When I had to make the very difficult decision of putting my cat down both doctors went above and beyond to ensure I was making the right decision. Dr. Fitch was nice enough to drive a half hour to my house to make an extremely difficult situation a little less stressful. My cats are very much apart of my family and truly feel they are in the best hands at Bethel Vet.

When you have a sick animal and the veterinary hospital not only takes great care of your pet but also you ... you know they're the best around! I would trust my animals to no one else! The doctors, techs and staff are so compassionate and understand that your pet is part of your family. They don't rush you when you have questions/concerns and when you have to make tough decisions, they help you through it. Bethel Vet is the BEST!

One word, amazing. I trust the entire staff, and they clearly LOVE their patients.

I love this place! They have been taking care of our cats and dogs for years and they've always lived incredibly long and happy lives. I trust these guys and will miss them dearly when I have to move.

A big thank you to Bethel Veterinary Hospital in Bethel, CT and Dr. James McNamara and has staff for helping to save the life of my cat Amiago. Bethel Veterinary Hospital also have tended to the need of my dog Teddy is a rescue from ROAR Ridgefield Operation Animal Rescue (ROAR) out of Ridgefield Connecticut Because of my learning disabilities these pets are as a member of my family and is like a therapy animals companionship and important to my life. As I do not have kids of my own. So these pets are my kids. Life would not be the same without Amiago the cat who enjoys doing Facebook etc while sitting on my lap etc . Thanks Again.