51 reviews
All reviews (51)
Yelp (26)
Google (25)
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Lisa Moseman
3 years ago
Great owner and staff. Clean and convenient.
Anthony
3 years ago
Horrible service and rude! Never bringing my dog here ever again, the owner Salma is very rude! She thinks because she bought an already established business that she can treat clients so rude!!!
Brent Allman
3 years ago
Breed discrimination. Not professional and rude.
Molly Parr
3 years ago
New favorite spot to take our small dog. They’re great with him.
nelly castro
3 years ago
Was able to walk in and have my pup groomed!
Maggie
3 years ago
I got into a bind and needed someone to dog sit on short notice. Since Sadie is a newly adopted dog, I was stressed out to say the least. The ladies that took care of Sadie are extremely polite, kind, hardworking and mostly importantly, animal lovers. I could see each of their eyes light up when we spoke about our pets, so I know Sadie was in great hands. In particular, Stephanie went above and beyond to make sure I was comfortable when leaving Sadie in their care. When I picked Sadie up - though happy to see me - didn’t want to leave!!! These ladies are fabulous and would highly recommend them to anyone looking for pet grooming, sitting and boarding!
Joel Quinones
3 years ago
Good with pitbulls, my dog loved it
Giovanna Rogow
3 years ago
My dog looks beautiful. I liked the owner and her daughter who assists. The shop is very nice. Most importantly my dog was relaxed when I arrived to pick her up. So grateful!
danielle carter
3 years ago
I took my terrier here for the first time and I was very happy with his haircut. I will be returning and I would recommend this groomer.
Cindy B
3 years ago
Lovely pet spa! They’ve always accommodated me on short notice and my pooch always looks brand new! ????
Christopher Masi
3 years ago
Always a great experience for our furry friends.
chase lofundist
3 years ago
They do great work here! The girls who work there are so sweet and my dog smells amazing 10/10 would definitely recommend
Raquel Lopez
5 years ago
I personally worked for Salma for almost 2 months in her new windsor location. I also worked with her a couple of times in her beacon location when she needed help and the things I witnessed her do to the dogs makes me extremely grateful I do not work for her anymore. She told me “the dog in pain is not our concern, they pay us for the dog to look good” while I was lightly brushing a matted dog. Instead of trying to use the scissors or clippers to loosen the knot she proceeded to lift the dog in a handstand position and yank on the knot with the brush and the dog was screaming and crying. She lifted him and handled him aggressively while brushing him hard. She told me “You need to learn how to do this.” I refused to brush it so hard and even told her at the other location we don’t do that. She called it “lazy” since I didn’t want to yank on the dogs like that. The manner in which she handles the dogs on the table and in her salon period, is appalling. She should be reported.
Myra Burrows
5 years ago
Awesome place to get your animals groomed
Liz A.
5 years ago
Pets are loved dearly here!
Leen Al Madani
5 years ago
Amazing groomers! I took my dog there and they took good care of her, the place is clean and ready services and accidents! Make sure you call before heading there!
Aimee
5 years ago
Salma and the rest of the team are the BEST! My dogs go in looking homeless and come out looking like a million bucks! I have two bichons...which can be a hard breed to cut...but my fluffs always come out looking fabulous! They are always willing to accommodate and they always fit us in for cuts which I really really really appreciate because I'm horrible at planning in advance! This is the ONLY place I TRUST with my fluffs!!! Thank you again!!
Victor Morales
6 years ago
Do not have patience to deal with hyper puppies. Not too friendly with them.
Maureen Monaco
6 years ago
Very good groomer. They are caring n very good with my dog
Katie Hoss
6 years ago
I will not bring my teacup Yorkie anyplace else! I love how they pamper her and not only do an AMAZING job grooming but they also make sure she is comfortable until I pick her up. Their caring and attention to detail is so heartwarming!
Karen Kish
6 years ago
My first concern was that they didn’t ask for a vaccination record. My dog is 7yrs old, weighs 4lbs. and has NEVER bit anyone. When I picked her up they told me that my dog tried to bite them. I will not be returning.
JulZ
6 years ago
I have used Paws &Mittens in the past when Maria owned it. Then Selma took over and I continued to use her until my then, dog passed away. After a couple of years, I rescued a very tiny dog who is very timid and isn't a fan of grooming. The first time all went well and I was very pleased because her workmanship really is superior to others in the area. Sadly, the second time I brought my little dog to her, she had a few big dogs there that most likely made my dog a bit nervous and I can only assume, fidgety. His haircut was very choppy and he had some raw spots on his skin (in a male dog's very sensitive area)...it was either a burn from an overheated buzzer or the buzzer was pressed so hard on him that he was scraped. Since I wasn't there and my dog can't speak, I can only use my licensed hairdressing knowledge to assume this is how he was hurt. Sadly, I am no longer comfortable bringing him there???? If you decide to go there, and you have a fidgety, nervous dog, this may not be the best place to go.
Luna
7 years ago
Omg i brought my puppy to this pet spa and she smells so good and looks fantastic! Very nice employees and I will be defidently be coming back!
Shaun Hedden
7 years ago
Although my dog has been there twice and seemed fine afterwards, the job they do is also high quality what I witnessed just today is inexcusable. I went to pick up my pup after her groom was done today and while I was waiting to pay i witnessed one of the groomers grab a struggling dog by its paw and yell at the poor thing, needless to say I won't be going back
Maday Brown
9 years ago
You must take you Pet baby to their spa. It is an amazing experience for you puppy or adult dog. They're kind and passionate that is the signature of there doggie salon. I recommend to everyone!!
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Business Hours
Monday
9 AM - 5 PM
Tuesday
9 AM - 5 PM
Wednesday
9 AM - 5 PM
Thursday
9 AM - 5 PM
Friday
8 AM - 2 PM
Saturday
Closed
Sunday
Closed
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