Hudson Highlands Veterinary Medical Group - Beacon Beacon, New York

Easy to schedule appts, the assistant that came out to get my dogs was so sweet and the Dr. called about their appts and was informative and helpful. The front staff emailed me my bill and when I called to pay was so polite and sweet. You can tell they are animal lovers and the office is pleasant.

Only place I will goto to take care of my pets. Been going here for almost 20 years....

I've been a client since September 1987. The entire Staff has been there for us throughout the years.

Clean, well staffed and organized. Caring doctors, technicians and staff.

Much nicer now that the exam rooms are updated. Staff here are very nice. ????

Great people and good atention

I enjoy going there and so do my dogs. I wouldn't go anywhere else.

Love them. They treat my pet gently. I feel like I can trust them to take care of him no matter what happens.

Love the kind, caring, professional staff...great Dr's. too!

Very nasty, and slow front desk attendant. I was 10 minutes late for a Friday afternoon appointment and they refused to see my dog. He was suffering from a nasal infection and was having a hard time breathing. It was more important to the facility that they made it to their weekend activities on time, rather then seeing a suffering animal. Would not recommend this vet. There are too many other animal caring facilities in the area then to bring my dog to this one again.

I can't imagin bringing my little man to any other vet hospital. HH is amazing! First, any time I've had an unexpected issue they have been able to fit us in without an emergency charge if I call before noon. Second, the vets REALLY care. Dr Able reminds me of the old-school-practible-farm vet my family took my childhood pets to. He knows his stuff. Dr. Christiansen must be a doggy Buddhist. When my dog had a scary reaction to a tick prevention a few years ago I witnessed and was comforted by his sencere compassion. Recently we met Dr. Springer and she is just all around attentive an awesome! She might be my favorite. Third, I don't know the her name but the vet assistant who is always there with the bob haircut is great. That isn't to say that they haven't all been great but she's an especially gentle pet-loving person. Fourth, they will not rip you off. Medical care is expensive for humans and animals but all of the docs in my experience always have my and my pets best interest at heart. I will concede that some of the administrative staff in the past have been a little on the grumpy side, I have seen a vast improvement the past couple of years. I'm always greeted with smiles and praise of my cute pup.

Very Nasty front desk customer service and mean nurse. We made an appointment for the first time at Hudson Highland for our less than 4lb Chihuahua to have her nails trimmed, the cost was $10.00. The nurse that came out from the back room to take my pet was like a bulldog. My pet was on the floor and when the nurse went down to snatch her up, my pet growled, naturally, what can you expect from a tiny dog when this bully of a nurse tries to snatch her up, be a little gentle, let the dog smell the back of your hand at least. This nurse is supposed to have some knowledge on how to treat animals. Anyway the nurse steamed off and returned with a muzzle which I put on. The nurse than took her away to have her nails trimmed and 2 minutes later came carrying my pet back to us like a loaf of bread. This nurse did not smile or was courteous in the bit. Now the kicker! My wife and I went to pay the $10.00 at the front desk to the grumpy old lady only to be told it's now $15.00. We asked why and they told us our pet was DIFFICULT, that it took two people to trim her nails, in less than two minutes mind you. We have been getting our dogs nails trimmed for over 5 years from petsmart and never had this problem. Very rude nasty people. Back to petsmart.

The care my dogs get at Hudson Highlands is second to none. The staff is caring, the doctors are very through, and our groomer, Laura, is incredible. They know our dogs and we have never EVER had an issue with billing, getting an appointment, or coming in when there's an emergency. I would never take my furry babies to another place.

There is a high turnover rate for the vets there. One of the assistants is pretty rough, even when I told them and they saw how gentle my pet was, she was still quite rough with her. Depending on who you get at the front desk it can be a good or bad experience.