North Shore Animal Hospital Bayside, New York

My cat had an emergency and they were able to help us even in a short notice on Sunday!! They are the best!!!

First time here. I was initially worried because my cat isn't great with the vet, but everything went extremely well. The staff/employees were very kind and professional. Couldn't ask for a more smooth experience.

Today was my first time at North Shore. I had a great experience. We were in and out within 30 minutes. We only went for a wellness check up and to get some vaccines. The staff was very friendly and answered any questions I had. I will definitely be bringing my dog back here for future checkups.

I was pleased with the attention that Dr. Rubin gave to my dog. And, I decided to leave my dog for boarding during my traveling of weeks. Thank you Dr. Rubin.

Always a positive experience. Doctors communicate about what is going on with your pet; the staff is friendly and professional. I am always able to get an appointment.

The receptionist Mindy, terrible. Rude on the phone and in person. Unbelievable. Very unfriendly, Yellow short hair and weared glasses. I can't understand why such a person works at a veterinary hospital.

I called and they were booked up.i explained that my cat was extremely sick and they said to bring the cat in right away.i really appreciated that.this was the first time I brought this cat to them. The whole staff was very professional and caring. Dr Rosen was very caring, knowledgeable, and a nice person to talk to.thank you all.

I'm very disappointed , We use that wet for years ,when my cat get sick and we need emergency visit they wouldn't help and tell me that first available appointment is in 4 weeks.

Best veterinarians in the area! Friendly team and wonderful hospital.

Amazing place always brought my pet here and recommend my family and friends

Lola loves this place as far as puppy daycare. She hasn’t been in a while because of Covid. Dr Rosen and his team are great. I brought Lola in a bit ago as she wasn’t feeling well. Dr. Rosen is just excellent, attentive and very knowledgeable. Dr Rosen anticipated what I would ask before I did (because I was nervous for the puppy) and explained everything to me. He made me feel very comfortable in addition to his patience examining fussy Lola. He also called to check on Lola. Lola is our first dog and in great care with Dr Rosen and his team - Mindy, Valerie, Alex (and everyone else Lola hasn’t met yet) :-) This is the kind of Dr you want your pet to have.

Pricey but good service but you hang on hold too long dr Rosen very caring

North Shore always takes care of my babies. The staff is warm, friendly and knowledgeable!!

Great place for wellness care,however if you need them in an emergency they could care less and will give you an appointment the following month. If your looking for complete reliable care keep looking

We went to north shore and the staff was so nice and patient with us

The doctor, his assistants and the front desk attendant were very friendly and professional.

Nina has been attending this vet hospital since she was a puppy. I love the attention, love, and medical care she receives each time she sees her doctor. Highly recommend it!! I love my baby and always want the best for her.

They were very helpful when i needed help putting eyed drops in my dogs eye. The technician was awesome .

Sundance Noy got a great grooming and good care. Thank you. Sr. Ave

thank you for not charging

All Vets are great, nice & knowledgeable --

I highly recommend North Shore Animal Hospital. The staff are very professional. Dr. Rosen is helpful thoroughly answering questions. Amber is friendly and dedicated to providing the best experience for all pets.

I've been using this vet for over ten years and they have always been professional, caring and friendly. I've never felt that they weren't doing their best to care for my furry family members or offering the best advice. The entire staff - from vets to front desk - are all top notch. The glass-enclosed room with adoptable kitty cats is a fringe benefit of visiting.

I recently switched vets for my one year old cat. I was very satisfied with the wellness check up here. Dr.Gooden was very attentive and caring and he was patient with answering my questions/concerns. The receptionists were also very friendly and helpful. Overall, I had a great experience and the staff at NSAH is great!

The receptionist Mindy, terrible. Rude on the phone and in person. Unbelievable.

Great experience! Very friendly and caring staff.

A+ Mechanic saved me so much money. Another place wanted to charge me double. Car works awesome!!!! Thank you so much.

I WAS a 16-year client of theirs. However, their customer service leaves a LOT to be desired now. Their pricing is very very high with almost a 200% or more mark-up on medications. $75.00 to walk in the door. After having to have my baby PTS they charged me an additional $10.00 to send me a bill? Yelled at because I rescued a dog who got loose and was picked up. Talked to like I was a child because he wasn't in their system. I told them repeatedly that he was not in their system because I had decided I did not want my pets cared for them anymore due to their uncaring attitude and their rude staff. I also had to tell them repeatedly that my little 4-lb rescue Chihuahua has SEVERE epilepsy and cannot be given ANYTHING including Rabies until his epilepsy was under better control. Just got tired of their crap and $$$$ wants. No thanks.

Our dog was killed by a motorcycle on Wednesday, May 12th. We came to this office at 7:11 and begged for someone to just tell us if she was still alive. The staff ignored us first and then just told us that they were closed and nothing they could do. We took our dog here for 7 years and they knew her. I find it difficult to believe that at 11 mins past closing, there was NO ONE in your practice who could listen for a heartbeat. The callous, inhumane way we were treated at such a horrible time of trauma is inexcusable. I had to hold my beloved dead dog's body for another 45 mins in traffic to go to a different vet. And I will also say this now, on one of our last visits as I waited for over 3hrs, I saw one of the technicians taking a dog to her car. She was so abusive and angry with that dog. I was sickened. Something is very wrong in this practice if this is what I could see. Our pet's lives are too precious to hope this is a good practice. It is not.

I visited for the first time 5 months ago, with my new puppy, needed his vaccinations. When I first visited, the staff members and doctor were very friendly. I had many questions because it was my first pet, and the doctor was explaining all the details of mandatory shots and recommendations. I asked her to write a list so I can reference it in future. After a month, I visited for my pet's 2nd shot, and the man doctor was looking over my pet. It was fine, but they weren't giving rabies shot to my pet when he was 3month saying he's too young, he can next month. When my puppy was at his 4th month, same thing, doctor said to wait until 20 weeks. - I researched, and most of places give rabies at 3-4 months. I was concerned, but told that depending on the doctors, it can be different. So i waited, and when he became 5 months, I visited. This is why I decided to stop going there. This place calls you right after they exam the pet, and before any shots are given to the pet, and the doctor called me and he said he will be giving two shots, but those shots were given last month, and he wasn't mentioning about rabies. I asked, and he said "oh, let me look at his history" .......like...... you don't look at the pet's history before you decide what shots to give???????? AREN'T YOU SUPPOSED TO CHECK BEFORE YOU ACTUALLY SPEAK TO THE OWNER? It felt like the doctor wasn't caring, he definitely does not know how to do his job. I went to this vet because it had a lot of good reviews, but I hope no one "new" tries this place out unless you have enough information about your pet. Only 2 star because of the doctor who was there 5 months ago.