Pampered Pooch Place Astoria, New York

76 reviews

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Reviews: Pampered Pooch Place (Astoria)

All reviews (76)

Yelp (38)

Google (38)

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Tom S

2 years ago

Very friendly and efficient. Will definitely go back!

Perla R

2 years ago

Quick, friendly and affordable customer service!

Kimberly Carvajal

2 years ago

Pampered Pooch is my ultimate favorite grooming center for my dog . They ask you how do you want him , call you when he’s ready and always take care of you weather you have an appt or not . This place is a go to for your dog never had an issue

YASMIN JORGE

2 years ago

Good price and good job!

TK Ferguson

2 years ago

I have been searching for a place to groom my poodle to actually look like a poodle. It was my first time and I am so happy with what they did. My dog is my joy and I am that he looks amazing. I have taken my dog to places before and it has been ridiculous. I am happy to have found this place this will be my new groomer, as long as they continue to do an amazing job.

Joseph Steven

2 years ago

Horrible horrible! I asked for a specific cut for my dog and and even show them a picture of how it is and they completely messed up his hair everywhere ! I said short but NOT SKIN SHORT and they cut it way too short and when i complained to the lady she threatened to call the police for some reason .. 90dollars in the garbage she didnt even offer a discount for my pup bad haircut! Bad service nasty attitude. Just look at the difference in the pictures below smh….

Crys

3 years ago

The best groomers ever!! After my dog’s previous groomer mistakenly nipped him on the ear he became petrified of the sound of clippers and now he dislikes haircuts overall. When it was time for another haircut, I took him to Pampered Pooch Place and they literally took their time and provided so much patience and warmth!! I know it wasn’t easy but, they truly got the job done!! I highly recommend. 10 STARS!!!

Bernd Bressel

3 years ago

Patricia and her crew are pet lovers! Even our newfie comes out looking and smelling great!

Robyn Barnett

3 years ago

I have been taking my Yorkie for almost 2 years and they are great with him. He always looks good when they groom him.

Geraldine Giraldo

3 years ago

Excellent job! I have a big doodle girl who was over due for a groom. My dog is very anxious so the groomer was very gentle with her and my dog was calm the entire time. She did an amazing job, took her time, catered to the knots, and left her super cute.

Eddy Reyes

3 years ago

Best place ever, the staff are very profesional. Love them.

Dennis Denev

3 years ago

A bit off a beaten path but I will go again. The staff is friendly and Maria did a good job. There was no furry knot left behind. Our dog got well pampered and 2 hours later , he looked like a brand new schnauzer

Andrea Nagy

3 years ago

They refused to groom my 1 year old, because they said she became very aggressive. This would have been her very first grooming experience, but they didn't wanna give her a chance. So if this would be your pup's first time and she is not too friendly do not take it here. Take it to a place where it might be a little more expensive but where a little difficult dog is not that of a big challengele. So as I did, at the other nearby grooming place where we all had a great experience.

David Lee

4 years ago

Friendly staff and does a good job with my little dog and decent prices for the area.

Estefania Cadena Benavides

4 years ago

I don’t usually leave reviews. But I have nothing but amazing great things to say about Pampered Pooch Place . I come all the way from brooklyn because I’ve tried many other places and wouldn’t trust my dog with anyone else. My dog loves the entire staff is always wagging her tail when she arrives and is always happy when we leave. My dog is not friendly so this surprise me. While my dog is being groomed I go across the street to a delicious coffee shop and enjoy an incredible breakfast. I always do their Luxury Spa Works Package I love their Aloe Vera Hydrating Spray at the end and so does my dog. I would recommend Pampered Pooch to everyone. Thank you for taking such good care of my baby I truly appreciate it.

Frank Bruno

4 years ago

My dog is very well taken car of at Pampered pooch place. Patricia and her staff are the best. Thank you for loving my yogi like it was yours

George Antonio

4 years ago

I have been going to pampered pooch place for 4 years already bring in my 2 dogs and have used their doggy day care when I am away on business trips. The staff is professional friendly and will go out of their way to treat you like family.

Luisa “Luimorr” Morrison

4 years ago

This is the only place I take my dog, I trust these ladies they are wonderful and caring!

Nubia Garcia

4 years ago

Excellent service and staff. My baby Scooby loves patricia and her team. He is always well taken care of and never scared to stay. I have used her doggy day care services when I have to go out of town. I would recommend them to anyone that is looking for grooming or doggy day care services

P R

4 years ago

Prices are affordable and great service! They always do a great job!

Sue Que

4 years ago

My dog is difficult but, the ladies handle him like champs. Further there grooming is on point.????

Tenzing Dorjee

4 years ago

Good place to groom your pet

Annie Pisapia

5 years ago

My boy Jocco Casanova loves it there. They are completely full service from his nose to his toes. When he leaves he's always calm and I can tell he's happy and super proud of his day of beauty

Adriana Lemus

5 years ago

I simply love this place, the staff is so caring and I always get what I asked for exactly. I have been bringing my dog Ella for about 3 years and I wouldn’t take her any where else. My dog is always happy to see them.

Sandra M

5 years ago

I had to call the police just to know where they took my dog. Imagine coming to the groomers to get your dog and they tell you he isn’t there and refuse to tell you where he is. If I could give this place negative stars. I would. Never in my life have I ever had to call the police until taking my dog to Pampered Pooch Place. If you care about your dog DO NOT BRING THEM TO THIS PLACE. Long story short: They may or may not have taken my dog to a “vet” without informing me. They lied to me and potentially the police about where my dog was. They never called to notify me that they had injured him. They lied straight to my face and i had no idea if my dog was lost, injured, or worse. I dropped my pup off at 10am. 2 hours later i called to see if they were done grooming my dog. They told me my dog was being difficult and it would take 2 more hours. I’ve taken my dog to Pampered Pooch since they opened years ago. It has never taken them 4 hours. I nervously ran to their location. And that’s when they told me they took my dog to the vet because they had cut him. They refused to tell me where he was. What vet. When he’d be back. What exactly happened to him. I started to think the worst. They lost my dog. They severely injured him. I didn’t know what to think. They told me he was on his way. I asked them multiple times where they had taken him and the owner Patricia’s only response was “he’s on his way”. I told them I’d call the police if they didn’t tell me where my dog was... and they still refused to tell me. So I called the police. After about 30 minutes of crying, worrying, anxiety, and not having any clue where my dog was. A groomer named Maria came out to tell me my dog was in the back.... Maria told me she cut him and panicked and took him to the vet... I never saw her come in. I never saw her return from a vet with my dog even though I was standing at the entrance. I panicked and asked to get my dog back and they were still reluctant telling me that they hadn’t finished grooming him. After asking multiple times I finally got my dog back. He had a pretty significant cut and there seemed to be some kind of glue on his cut. I understand accidents happened. But I at the very least expect to be notified if my dog is injured and IF HE WAS TAKEN SOMEWHERE. No vet paperwork was provided. When the police came Patricia and Maria told the officers that my dog was never taken to the vet... that he was in the back receiving first aid the entire time... WHAT?!?! I am bewildered. I am in shock. I feel so betrayed. Patricia was someone I trusted with my dog. I took my dog to Pampered Pooch Place because it was the only place i trusted. To have been lied to and still not knowing the full truth has left me in complete shock. I was crying. I was shaking. I was freaking out and instead of telling me my dog was in the back... they told me he was on his way! If you love your pet DO NOT bring them to this place. They are so irresponsible.

Helen Demetrious

5 years ago

Amazing ladies! My lil one - under 4 lbs loves them. They are very accommodating and professional.

Maureen Serge

5 years ago

Groomers are so gentle. Prices are lower and you get a wonderful job for the money. They love the animals.

Virginia Baez-Ponce

5 years ago

This place is awful! I took my dog there for the very first time and she ended up wirh an ulcer in her eye. I had to take my dog to the vet and spend over $250. I called and emailed the store many times to be told that the manager is out on vacation. I am still waiting to hear back from them... for over a month now. Stay away! It’s not worth it!

Teresa Kiamos

5 years ago

Super friendly! . The girls are awesome & very patient with booboo Thank you

Saleh Massasati

6 years ago

Cat Nail trimming service was fast and great. A little expensive at 20 but got the job done.

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Pampered Pooch Place, New York, Astoria

4320 Broadway

Business Hours

Monday

9 AM - 7 PM

Tuesday

9 AM - 7 PM

Wednesday

9 AM - 7 PM

Thursday

9 AM - 7 PM

Friday

9 AM - 7 PM

Saturday

9 AM - 7 PM

Sunday

10 AM - 5 PM

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