VIP Petcare Amherst, New York

316 reviews

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Reviews: VIP Petcare (Amherst)

All reviews (316)

Yelp (2)

Google (314)

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Joseph Hallata

2 years ago

The staff is super friendly!

jennifer burdo

2 years ago

Took our 5 month old Saint berndoodle to be groomed Devon was amazing. She absolutely adored him and loved on him.the entire time. She made sure he was comfortable and did a wonderful job on his bath, trim, fluffed him beautifully.

Vanessa Parrish

2 years ago

We got most of our parakeets at this location very friendly people that work there will recommend this place

Suzanne Borchardt

2 years ago

I totally trust Alex/Laura to groom my dogs. Very happy!????

Philip Noah

2 years ago

Great selections and the brands my cats like. Friendly and helpful staff. Only down side is customers with dogs.

Noreen Smeal

2 years ago

As.much as i like this store your on line discount practices need adjusting so all can i was in store specifically for on discount of 25% off..thought i saved to checkout couldnt find it so lost the discount cashier said they have no way of retrieving that discount..thats not right ifs its on line or anywhere theres a discount it should be available to all..and i do have a card to your store..what good does it do..not very happy with this visit at all..

Leilani Hoffman

2 years ago

stocked for all you would want and more!

Karen Berroth

2 years ago

Always a great experience. Friendly, helpful, knowledgeable. Big selection and prices. I never shop anywhere else for my beloved pets.

Jack Norton

2 years ago

Had what we needed, no one else did.

Frank Martinelli

2 years ago

The male manager “pat” at this store in the morning on the date 11/27/21 is very rude. I accidentally came in without a mask because I live in Niagara county and he was very unprofessional and made the store very hostile. He said my pets will starve if I don’t put a mask on and didn’t even offer me a mask when the lady In front of me didn’t even have one. I would be ashamed as a company to have someone like this represent my franchise. I’m sorry you are a middle age man working at a pet store. They have professional help now a days to get you threw it pat and you don’t have to take it out on your paying loyal customers. Petsmart will now receive my cash.

Couples Luck Slots

2 years ago

Excellent excellent self serve dog grooming station. Extremely impressed. 5 washes for $25. On top of that the facility is extremely clean with towels provided and all different shampoos. Staff is always helpful and friendly. Excited to bring our dog back for another bath!

Andrea Lynn

2 years ago

My go to location. Always have what I need in stock (even with supplies being low everywhere lately). And love that I gain rewards every time I stop in!

bella mama

2 years ago

Easy to navigate, good selection and prices. Good staff and the cutest animals for adoption deserves 5 stars

Brittany O'Dell

2 years ago

Staff is always pleasant and helpful!

Jennifer Standish

2 years ago

Staff is friendly, helpful, & knowledgeable. Can find many kinds of food for pets as well as treats, toys, treatments, & other things. Update on 11/7/2021: because of the shortage of can cat food & frozen food for reptiles, the one girl showed me a brand, made in the US, that is comparable to what I normally use & the manager put in an early order for frozen food to hopefully get some in. Thank you so much for going above & beyond!

Brian Booker

2 years ago

The first and best thing about this store is the employees. They are friendly and active in their role to assist shoppers. Tons of food selections for a variety of pets including reptiles and amphibians. Adoption center located in the rear for cats and kittens.

Frank Pizza

2 years ago

Always willing to help you find stuff. The worker's for the most part are really good. Only once did i get a female worker that wasn't so helpful. All in all. they do a great job there and should be recognized ????

Robert Schmigel

2 years ago

Items needed were in stock, store was stocked and staffed with friendly associates, who smile and appreciate my business.

Upset Child

2 years ago

“Adopt don’t shop” yeah I’ll just shop rather than get my hopes up. Hope they all find good homes! Disappointed.

Alicia Sholtz

2 years ago

in General I like this place, the staff is friendly and the store is clean. I do think it's a bit expensive, and they are often out of the puppy food my dog eats. They also have a dog washer that you can bring your dog into and wash yourself.

Sheri Graziano

2 years ago

Very friendly workers. Great products. Love that they have rescue cats.


2 years ago

Helpful, knowledgeable and great variety

Joseph Maziarz (Papajoe)

2 years ago

1st time there friendly , helpful staff. I will defiantly go back.

Tom Duffy

2 years ago

Always friendly and helpful. Fish tanks were looking a little green though.

Sharilyn Kiebzak ï

2 years ago

I enjoy when they send me a coupon and they are stocked with products pretty well. Def. a 4.5 because no place is perfect.

Michelle Rogers

2 years ago

Our neighborhood animal shop. I know most employee s. And everyone is very nice and friendly.

John Carncross

2 years ago

Best place to give your digs a bath...

Art Klein

2 years ago

Great people and superior service.

Jeff Krueger

2 years ago

A pleasant place to shop

Wanda Simonds

2 years ago

Walked in with 3 dogs 1st time. Short wait time. Dogs very nervous. They handled them so amazingly. Very impressive. I will recommend them.

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VIP Petcare, New York, Amherst

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