PetSmart Amherst, New York

341 reviews

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Reviews: PetSmart (Amherst)

All reviews (341)

Yelp (26)

Google (315)

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Jaelis Lopez

2 years ago

Excelente servicio, buena variedad de mascotas y buenos precios.

Jim Wacker

2 years ago

Curbside.....pfffftttt.....waited for over a half hour

bella mama

2 years ago

It's fun to go in and look at all the animals and see people's pets, the staff is also really friendly and helpful plus they do offer pet services but they are really expensive. You can find pet supplies much, much cheaper. So unless this is an amusement park of pets it shouldn't cost near what it does

Jim Cunliffe

2 years ago

I like this place for the grooming. Barb is awesome and ny dog looks great after every cut. Friendly staff. Good toy selection, good pricing.

Paul Pera

2 years ago

Competitive prices on fish supplies.

Theresa Theresa

2 years ago

Very disturbing- I was in the Niagara Falls Blvd store Saturday evening 12/10/21 and there was a couple that walked in without a mask. Now there is a mandate in Erie County and they stated they were from Niagra County and asked the gentleman working the front register if it was ok to enter without a mask and his reply was "I really don't care!" Well how lovely! This is pure ignorance of fellow customers, employees, rules and the spread of covid flu whatever in general! How ignorant!! Shame on the store and management on how they operate their store and feel about their customers. Shame on the employee for his thought process and attitude.

Rad Onofrio

2 years ago

Friendly, and knowledgeable staff. Offered help a few times while just browsing. Good selection, lots of cool pets to look at in the back as well.

Matthew Thornton

2 years ago

There is an animal hospital in the back which is really interesting. I bought a nerf tennis ball launch for my pup. Staff was very friendly.

April Khan

2 years ago

Plenty of parakeet supplies here. There's also an animal hospital in this location.

Bryan Barish

2 years ago

My dog loves it here, very friendly.

Jodi Locke

2 years ago

Love it deserves 5 stars

Leilani Hoffman

2 years ago

Had everything needed for dog and turtles and birds

Mary Gervase

2 years ago

The employees were awesome and friendly.

Dean Grimaldi

2 years ago

You can't find it here they don't have it

Matthew Klebaur

2 years ago

Every PetSmart location is a different experience!!! Whatever you do do not experience the one in Amherst on Niagara Falls boulevard only experience the one near the galleria Mall in Cheektowaga!!! It's like going from poor Amherst to rich Cheektowaga.

Nia Savor

2 years ago

Devyn in the grooming department is wonderful. Thank you 9/29/21

Sister Zion

2 years ago

They had everything I needed for my pets! Plus, the Banfield animal clinic in the back was awesome today!

Steven Michalski

2 years ago

Selection is very limited. Pet Supplies Plus is significantly better.

Chris Pohto

2 years ago

Had to see the vet today at Banfiled. They took great care of my Jasper

Frank Pizza

2 years ago

The worker's are outstanding, when ever I've been in there they are always ready to help me. You would never get that at stores like Walgreens, they tell you go find it yourself. I'll give pet smart a 5 ???? 4 sure!!!!!

Juan Gonzalez

2 years ago

I was looking for pets toothpaste and I spent 30 minutes trying to find it. It was on the bottom shelf. No wonder I could not find it right away.

Rainbows And Kittens

2 years ago

What a great pet store!


2 years ago

Great for frozen feeder rats for my snake and clothes for my doggies.

Sean Wilkinson

2 years ago

Staff was rude, uninformed, and straight out lied about animals and products out of pure laziness.

Kerro 528

2 years ago

My daughter Brianna favorite place to go when it comes to buying her things for her bunny ???? Harmony.the employees are always on top of things & they are very knowledgeable when it comes to questions about their products or pets they sell, great job to you all keep it up

Toxey Tribby

2 years ago

Staff at the Amherst location are always friendly and greet our dog with enthusiasm. Thanks!

Debika Dutt

2 years ago

This is such a fun place to visit. Lol. I was entertained by the hamster ???? ????

Victoria Halladay (Victorious)

2 years ago

It was fine wont go again to this location because they didnt cut my dog like im use to not sure what happened but this was my first time at this location definitely will take my coco bck to her first groomer at another pets smart location

Michael S.

2 years ago

Very friendly staff, have what my doggie needs at good prices

Danny Phoenix

2 years ago

Very nice inside, and the workers are also nice. I actually brought my dog in when I went (because who wouldn't lol) and almost every worker went out of the way to say Hi to her!

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PetSmart, New York, Amherst

1581 Niagara Falls Blvd

Business Hours


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


10 AM - 7 PM

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