Pet Supplies Plus - Albany Albany, New York

148 reviews

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Reviews: Pet Supplies Plus - Albany (Albany)

All reviews (148)

Yelp (24)

Google (124)

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Craig Rockwell

2 years ago

Website said this location had fish. From the parking lot you could see where the fish wall was supposed to be, but you go in and there are only bettas, not even back where the fish wall was supposed to be. Better off going to Petco nearby.

Julia Baxter

2 years ago

I have a very picky eater and they have a great variety of excellent dog food. I love the variety there and the staff is helpful. Prices are good too. It's a great store!

Juanita Aikens-English

2 years ago

great customer service.. Lots of things for the doggy grandma to buy

Daniel Lepik

2 years ago

It is a wonderful place to shop!

Chrissy Amodeo

2 years ago

I visited PSP on this day to get some treats, to wrap,as Christmas gifts, for our fur-son. The store was well-stocked and sparking clean. The employees were even friendlier than usual.

Sasha Conley

2 years ago

Love this one stop shop for my pup

Raymond Shafer

2 years ago

I always enjoy shopping ar pet supplies plus, the staff is friendly and very helpful and they always say hello to our pup.

K.L. Shelly

2 years ago

How have I not replied here yet? Nessa loves all of you and Puff… well, Puff loves Nessa’s new bed I got at your store. Super nice staff, tolerant of regulars like me!

Jennifer Hampston

2 years ago

Pet Supplies Plus always has a great selection of quality foods, toys, and care products for our dog. It is conveniently located and easy to get in and out, and the people are friendly and helpful!

Kathleen Hayden

2 years ago

Huge choice of dog food, even carries the brand/type I need for my senior toy dogs. Has scout's honor probiotic grooming products that are excellent. Nice staff, too.

Patty Welker

2 years ago

We were there on Halloween morning, but we had been there many times before that day. The store was set up with displays of Halloween treats throughout and there was a decorated display where an associate took our picture. I haven't stopped sharing this picture or my experience on that day. The staff are ALWAYS polite, friendly and kind, and their prices are more than reasonable. I would never go anywhere else.

Caitlin Lenio

2 years ago

Pet Supplies Plus Albany is a great local pet store! They always have what I need and have really great sales. Their employees are friendly and helpful. Highly recommend!

Cass LaBuda

2 years ago

My favorite place to buy my cats essentials. I love how there's always coupons also.

Kristyn King

2 years ago

I love being able to get delivery to my house, I usually order cat litter for delivery so I don’t have to carry it.

Dawn mello

2 years ago

They have good prices and work with you. Very nice staff, friendly too.

Cara Goldfarb

2 years ago

Haley was super helpful and nice! My favorite pet store in the 518 everyone is very nice

Sheryl Sperry

2 years ago

The clerks are very helpful

Sabrina Bongiorno

2 years ago

Just switched my pup's food and ran out of the starter bag at the worst moment. It was an oh no moment. It's Sunday morning and stores open at 10am. I went on-line and ordered a delivery of her food. It was delivered within hours now that is service. Thank you for saving my Pup's little baby belly.

Marcia Scott

2 years ago

The best store anywhere! They have all the best food. Every single employee is professional and will take you right where the item is. And help if we have questions. The prices are much lower than the other pet stores. Our PSP is so clean. They have a nice clientel. We are very lucky we don't have far to go either.

Linda Hall

2 years ago

Friendly staff great selection. Awesome sales!!

Kara Phi

2 years ago

I love this store. They usually have sales on my staple treats (bully sticks and pig ears) and I feel good supporting a smaller chain.

eric decrosta

2 years ago

Support locally owned and friendly operated businesses. Always greeted w a smile, easy to find what we need, speedy check outs, and pets are always welcome. ????

Lou Ster

3 years ago

To the owner of the Pet Supplies Plus on Western Ave, I pray that you give your employee Derek the props he deserves. Derek really kept me as a customer today. The online shopping was horrible. First I opted for next day delivery Saturday night, but was told that it wouldn't be until Monday. So I said that was Ok, I would pick up. I went to the store Sunday and some Items I bought were not in my order bag b/c apparently online and in store inventory do not line up. Derek kept me from going to PETCO because I just so over the bad shopping experience, but he really stepped up.

Nekisha Florence

3 years ago

I am a new customer with in the past year I find their assortment and prices beat the competitors and the staff members are always friendly knowledgeable and willing to assist you with all your questions.

Stacy Abrams

3 years ago

I would put 0 stars if I could! I used to love coming here! The old manager John was so nice and helpful!! I'm not sure where he went but this new manager lady Amanda is incredibly rude and unhelpful! I have NEVER had such awful service here in my life!!! She seems to treat her staff just as bad! She out right yells at them in front of customers! I am not sure why she is working here if she doesn't seem to want to do her job!!

Bob keller

3 years ago

Super friendly staff. The store itself is a little messy but has everything you need. They don't sell live fish which is a bummer

Jennifer Gregory

3 years ago

Found a cute new toy for my cat. Friendly staff. Clean store.

Kevin Hetzel

3 years ago

Great place, good prices. Nice people working there.

Lou Ster

3 years ago

Great customer service. I really appreciate this place.

Thomas Bowen •

3 years ago

This used to be my go to place to get stuff for my pets. The old manager was very friendly and nice but recently was replaced by Amanda and ever since it has not been great. Most of the floor workers are nice but the manager is very unfriendly, rude and does not want to help customers. Seems unprofessional and yells to the workers in the store. The store has definitely gone down in quality recently.

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Pet Supplies Plus - Albany, New York, Albany

1225 Western Ave

Business Hours

Monday

9 AM - 9 PM

Tuesday

9 AM - 9 PM

Wednesday

9 AM - 9 PM

Thursday

9 AM - 9 PM

Friday

9 AM - 9 PM

Saturday

9 AM - 9 PM

Sunday

10 AM - 6 PM

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