Rio Grande Animal Hospital Albuquerque, New Mexico

With 15 years previous experience working several positions in veterinary clinics, I am really impressed with this clinic. The staff is very friendly and accommodating. Even during a short staffed pandemic, they are kind and help to determine what is urgent versus routine. My dogs are quite comfortable, especially with Bridget. It is like she has been part of their whole lives and part of our “extended family”! Seeing my dogs reactions to staff tells me all I need to know about how my dogs perceive thier treatment. The facility is clean and my veterinary bills are reasonable. I love that staff and doctors call or email me to check in following non-routine visits. I remain loyal to this and thier sister clinic, Southwest Veterinary Medical Center.

We love this clinic! The staff is very responsive, professional, and has always gone above & beyond to give my dogs what they need. They consistently provide reminders, check ins, and follow up calls after procedures. The doctors thoroughly answer my questions and concerns. Most importantly, my dogs are always excited to go inside and greet all of the staff! There is an excellent quality of care here. I highly recommend!

Scheduling, waiting to see provider at appointment is usually minimal, and follow up calls re visits are excellent. Facility is clean. Caring staff.

When I started going to this clinic a year ago I was really impressed with the quality of service and attention to my furry family members. Sadly they have hired a new vet Dr. Hanks who lacks bed side manor with pets and humans alike. At a recent visit he ordered some expensive tests that where not necessary without having an actual conversation with me. It also seemed that he was not willing to take the time to let my pup warm up to him and was missing very basic behavioral cues that anyone who works with dogs should pick up in. Sadly I am on the hunt for a new vet.

I have been a client for many years at Rio Grande Animal Hospital. The quality of care was always superb. However, due to our most recent visit with Dr. Hanks, it will be our last. The level of care, concern, and professionalism was not what we’ve come to expect based off of all of our previous visits. The staff has always been wonderful, so I truly hope this was an anomaly and not a trend. I will no longer be recommending RGAH because of our visit with Dr. Hanks.

We've been taking our pets to the Rio Grande Animal Hospital for their regular shots, exams and veterinary needs for 11 years. Friendly staff. Clean office. And they are always helpful if you call for advice.

We used to absolutely adore this place. We drive from Rio Rancho just for our babies to be seen by them. Sadly, their service has been on the decline. They are okay when it comes to adult dogs, but lack proper training for handling puppies. They greet puppies with extreme energy and then try to choke hold them still for a shot. On our second visit, They couldn't get my screaming puppy to hold still (probably traumatized from the first visit) enough to check her paws for a scab we saw so they just gave up and gave us advice for how to treat it on our own. (And then charged me $25) I asked to go back with them to show them where it is, they dismissed me. I felt small. Wish I would have made a scene honestly. Update: I tried contacting the office manager and owner, left a message and have not heard back. ????

Doc Lewis is awesome , porter is doing great!

I would never take my furbabies anywhere else. Staff is very friendly, helpful, caring and professional. My 95 lb big baby got a a foxtail in his paw which caused a infection. They got me in the next day. Him being hurt, not knowing them (stranger danger) and scared he through a fit. They just starting letting people back in the clinic but were trying not to if they didn't have to. With my big baby acting like he doesn't have any training they let us in. Reasonable prices. Especially for the care that you get at Rio Grande Animal Hospital. Highly recommend.

For the past couple of days my dog was out of character and I began to panic. I had gone to two different ERs where I was ultimately turned away. I found Rio Grande Animal Hospital and took a leap of faith. Trish came out and eased my nerves and took my hound on right away with no questions asked. My mother and i sat there for about an hour and they were completely transparent and I can't be more thankful for this fantastic Animal Hospital!

I have been a client for about ten years at both hospitals, for my dogs, cats, and guinea pigs. Until about a year ago I was completely satisfied with the doctors and staff at RGAH. Then on three occasions I had need to leave messages with staff about my dog who was diagnosed with cancer. On two occasions I did not hear back from anyone for over four days, and I had to call again. Then one week as of today I called again about my dog and as of today no one has called me back. I had to put my dog to sleep at an ER a couple days ago. I had always had an excellent experience at both hospitals, but now the lack of response has left me to change where my animals get care.

We sadly had to put one of our dogs to sleep today. It was incredibly sad to say goodbye. The staff at the hospital is very compassionate and skilled. Our pup was comfortable at the end and we are grateful for that. They seemed to actually care about our grief as well as our dog and not just just trying to make money.

Good with my pets. Very friendly

Unethical . all they care about is making money and not saving yours animals life. They are willing to risk an animal life to make a sale... They will assure you that your pets life is safe even though you can remind them of prior complications and they will still convince you to put them under anesthesia. And kill them!! I hope they learned a lesson for killing my dog and won't ever risk putting an animal under anesthesia while the dog has over30 respirations a minute and suffering with fluid in their lungs and to assure the owner their life is in good hands. THANKS ALOT . Thanks for the ethical treatment .. I dropped off my dog alive and picked her up in a card board box..

I made an appointment for my mom a week in advance told her to take all her paperwork and when it was time they that she didn't have an appointment my mom has disabled she has a hard time getting around plus she had a deadline for her apartment complex to give to the landlord the rabies shots to them very unprofessional very rude to me my wife and my mother. This seriously needs some training

Male vet kept twisting my dogs left and telling me it's not supposed to turn that way. After he told me that he kept twisting the way it wasn't supposed to turn that way...kept injuring it. I didnt appreciate that. Found another vet

They really care about my pets!

This hospital reeked of animal urine. The staff was dirty. They didn't even dress my dogs wound. I brought her home and dressed it myself. This place was gross

Thank you for always taking csre of my Duke

They are friendly and love my dog

Excellent experience will take my pets there from now on.

Very friendly staff. Some are new and very caring for our pets.

I finally found a vet office that I LOVE. Staff here is all attentive, knowledgeable, and they obviously have a passion for pets! They have been able to schedule us without delay even same day when necessary. They've always been on time and prices are very reasonable. I've been to vets all over town and this one stands far above the others.

Great care for our pets & friendly staff

All staff you'll want to hug, animals feel like another FUN place. Excellent results, I'm SUPER happy to see my guy's healthy!!!

This is our choice for all our four legged companions. Other places we have used proved, on occasion, to see if they couldn't maximize their bills. Here that never happened and our pets were well and respectfully cared for. And OK, I confess to having a favorite in Dr. Holly. She not only knows her business, but has the compassion needed to do and say the best.

Very friendly from front desk, to vet. They are clean, and the building smells clean. My cats liked them and the vet assistant was very gentle. The price was also very reasonable.

We were admitted, kept waiting for an hour and a half and then told to come back Monday. The nurse was very helpful with advice but the receptionist didn't give a darn and we never saw a vet. The receptionist came and finally said if the vet came in we would be charged for a full exam and she wouldn't be able to treat him only send him somewhere else. It was noon.

Loving care for our furry friends.

I love they call and check on your pet when they are injured and recovering or on medications. Nice to know they care about their clients and they spend a lot of time with you answering questions if needed during your visit or on the phone.