PetSmart Watchung, New Jersey

232 reviews

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Reviews: PetSmart (Watchung)

All reviews (232)

Yelp (18)

Google (214)

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Diana Eldredge

2 years ago

Try not to lecture people about fish when your tanks have a ton of dead fish in them.

Henry Lubinski

2 years ago

Continues to have lean inventory. Fish tanks continue to have dead or dieing stock.

Sara Fernandez

2 years ago

Didn't have what we needed

Sam Weiss

2 years ago

Great staff, always happy to walk a lazy shopper to the product. Or in my case, point it out in front of me

Maria Farinas

2 years ago

Thank you to Danielle ( not sure if I spelled it right) and Kelly for going the extra mile for making Finley boy feel at ease today during nail trim. I know he gives you a hard time and we really appreciate you both.


2 years ago

Great staff, selection and the best dog groomers.

Iwillnot Bepenalizedbyyou

2 years ago

Horrible grooming salon. Unprofessional, ignorant, inexperienced management. Extremely unsafe practices!

ajee minott

2 years ago

I had an appointment yesterday to have my dog groomed at this location (I was told this location can handle difficult dogs) and I swear I wouldn't even recommend this place to my worst enemy. First, they waited for me to get there to let me know that they couldn't groom my dog because he was a difficult dog to groom at their Edison location a few months back (that's a whole other story). When I asked the lady why couldn't they call me and tell me this over phone instead of letting me LEAVE WORK EARLY to rush home to get my dog and bring him by 5pm..she said "I wanted to see if he was matted." SOMETHING THEY ALSO COULDVE ASKED ME OVER THE PHONE. My pup is a 15lb shih tzu mix and nobody else has issues grooming him except PETSMART. I don't get it. I tried to this place because they're a little cheaper than the small shops but I'll stick to paying more money. The unprofessionalism is just ridiculous. There's so much more I could say but moral of the story, don't waste your time.


2 years ago

Very nice and knowledgable staff

Lady Hook (Ladyhook24)

2 years ago

Had what I needed, just expensive!

Aurelia Blount

2 years ago

FINALLY!!!???????????????????????????????????????????????? I found a good groomer. ADIZAH???????????????????????????????? It's really hard to get an appointment because of my work schedule. She literally squeezed me in and I WAS NOT disappointed!!! I was asked what I wanted and she delivered. The cut was exactly what I wanted. She will be my forever groomer. Big THANK YOU!!!!????????

Edward Zionkowski Jr

2 years ago

Took in our pups for there nail spa day 30 min latter we were done for 30 bucks. Great services and great store

Rasputin Von Drac

2 years ago

Nice Pet Smart. A little low on some products but what business isn't these days.

patrick lambertz

2 years ago

Always has the really expensive cat food that my bougie cats demand.

Lou Velez

2 years ago

2 thumbs up. Very helpful workers

Emil Santos - -

2 years ago

Hello,this place is amazing and it's very cool???? but I went there because my dog had an infection in its ears but my brothers starded to run and this lady called "Jennifer" starded to talk dumb stuff and telling us what to do so if this ever happens to you letting you know this is the worst "manager" ever but the experience is the best

Timeka Brandon

2 years ago

I have two dogs one on a prescription diet and low-fat dog treats and so the other one eats the same and loved it. They usually have everything I need if they don't I'm always able to find a very good substitute

Tamer Elsamy

2 years ago

First time service was great but next time very bad and customer service is terrible and unexpected.

Nancy Padovano

2 years ago

friendly staff helped me find what I was looking for

Michael Matula

2 years ago

Confident in their abilities in treatment of our puppy,large selection of toys and treats,affordable pet grooming.

Scott Dashiell

2 years ago

Great place to take my dog. Staff is very caring and friendly.

Fatima Harris

2 years ago

The doctor was very patient and knowledgeable as he spoke to me regarding Sweet Spiffy's condition. Awesome!!!

Bryan Torres

2 years ago

This particular petsmart needs more employees I'n my opinion. I often go to pick up feeder fish and I always have to wait at least 15 minutes to get someone to help me. The employees all have attitudes with the exception of two that are very kind and helpful.

bob hooker

2 years ago

They have everything, they're friendly and very courteous!!

Yaritza Castillo

2 years ago

Got my beautiful betta fish and snail here!!!<33

Deborah Kulper

2 years ago

Stay away from these awful groomers! Used to be very good.... I don’t know what happened. What looked like the “groomer in charge” told me I had to make an appointment for nail trimming. I had been there not to long ago and had called b/c I was unable to book a nail trim online. (Given the pandemic), I understood things probably changed.I was told to bring my (little) dog in. The nail trim was done, no problem. Today, a very abrupt young lady, dark, very short hair on the sides, told me I had to make an appointment for nails. No manager was available in the store. Well, I guess this is what u get w/ people who take a short coarse in dog grooming, and are now “in charge”. Very sad. Take my advice, use a local groomer who cares about how people get treated. Really deserve no stars.


2 years ago

Amazing place, Amazing staff!! Helped and accommodated me with all of my new pet questions! ????????????❤️????

Jennifer Rowe

2 years ago

Normally I love taking my dog to get groomed here. But yesterday when I picked her up she had a pretty bad eye infection that she definitely didn't have when I dropped her off. I know its hard to keep things like that from happening with a lot of dog foot traffic but cleaning helps a lot. Also she was so thirsty when she came in. Do they not give the dogs any water when they're in the cratew because @he was there for 3 hours! Thats ridiculous! I will definitely be finding another place to go from now on.

denise bieniek

2 years ago

It's good, but you would think a store specializing in a specific item for pets would be cheaper than Walmart.!!

Lekeya Shipley

2 years ago

The staff is super nice and helpful.

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PetSmart, New Jersey, Watchung

1515 Us Hwy 22

Business Hours


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


10 AM - 7 PM

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