26 reviews
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Bruce MacPherson
3 years ago
Great service and extremely nice people!
Nicholas Canes
3 years ago
The team at Happy Tails have always provides great cleaning & cuts for my senior dog. He always leaves smelling fresh and is as happy as can be. I can absolutely recommend them for all of your pet grooming needs!
Bella 42
3 years ago
TERRIBLE. NEVER TAKING MY DOG HERE AGAIN. DOG TRAUMATIZED AND INJURED. ABUSIVE OWNER. DO NOT GO HERE. This place was recommended to me by a friend. I took my puppy there, when he was only about 7 months old. He couldn’t see because his hair was too long, and he just needed a trim. The woman seemed nice enough. When we came to pick my dog up, he stunk of cologne and he was very stiff and wasn’t his happy and energetic self. Later that day, he wouldn’t sleep and barked through the night, which he’s never really done before. Then when we checked on him, he needed to go to the bathroom, and (forgive my bluntness) his feces was full of blood. I called the dog groomer who denied that she had fed him anything and seemed nervous and defensive. For the next day, he was painfully bleeding and he was so timid, he was in a lot of pain and wouldn’t move. Later we took him to our vet (Murray Hill Vet in New Providence, which I highly recommend.) and found out that his stomach infection was very rare and trauma induced. We treated him and took good care of him, and through a very hard week for him and my family, we got him back to health. Recently, he needed a trim again, and we tried a new student school groomer in Chatham, due to his awful experience at this one. The women was very kind to our dog. When we went to pick him up, she said that he was so terrified of her and her tools that she wasn’t able to do anything, which is unlike him because he usually is very brave and so he must have been really traumatized by his first experience. She used the session to gain his trust so that we can bring him in another day. After building up his trust for a few weeks, he is no longer scared and let’s her trim and groom him as needed. To this day I don’t know what happened to him at this groomers, but he must have been really abused. Please protect your dogs and do not go here. I am deeply upset and disturbed by this business.
Stephen Churchville
4 years ago
Terrific experience with both our dogs.
Emily Cabezas
4 years ago
The worker is so nice, and from what I've seen and heard, they make your dog go from cool to aww! They're amazing!????totally recommend
Bry “Bry”
4 years ago
Been coming here for quite a while. Always a superb job!
Barbara Cremona
4 years ago
My daughter and I have taken our dogs to be groomed at Happy Tails every month for 10 years. They are always excited to see Anna. She is very patient with our yappy dogs ( all terriers) and does a wonderful job grooming them. We make our appointments in six month increments but can easily make changes by texting Anna. We highly recommend Happy Tails!
Elizabeth Flaim
5 years ago
The ladies at Happy Tails did an amazing job with my little dog and he seemed very happy.. was excited to go back!
Rachel Frank
5 years ago
Anna and Hazel are wonderful. They’ve been grooming my Sheepadoodle once a month for 2 years and they do a great job. Anna tries so hard to accommodate my schedule and it’s very appreciated!
kristie jankowski
6 years ago
She has been pretty good fr 5 yrs. last two times horrible after 5 hours and me calling to see if he’s ready. She cut his ears and even so I told her the last time don’t touch his ears and he came back looking like a clown horrible
Lilay Gonzalez
7 years ago
The ladies who took care of my 2 year old mix hound dog did a great job bathing/grooming him. ????????????????????
Marina Gadaborshev
7 years ago
I wish I had read her reviews before I took my little dog there. I bough in a healthy pupp, one that I got back could hardly walk, was falling over and crying. At first I though he was unhappy about his hair cut, which I was unhappy with …
Kumaril Bhattacharya
7 years ago
Bit pricey, but is close by and convenient for Summit. Appointments are week away usually. So seems busy.
Irene Fadeev
7 years ago
We love the owner, she always gives a great cut to our dog. Getting an appointment over the phone might sometimes be challenging as the owner might not always return your messages. If you can stop at a shop to make an appointment, do it!
Danielle Misiak
7 years ago
Owner had no idea how to cut my dog and was EXTREMELY unpleasant. Instead of calling me when my dog was ready, she sat around and waited for me to pick him up, as though I knew exactly when he would be done. When she finally contacted me, …
Eran Gabber
8 years ago
My dog loves getting his hair cut there. My dog is a Bichon Frise/Shih Tzu mix, which means that he does not shed his hair, so he needs frequent hair cuts. …
Elizabeth Nader
10 years ago
I am very pleased with my experience at Happy Tails. I was referred there by a friend, as I have two mini schnauzers who are very difficult and I needed a groomer who was up to the task. One dog is blind and very scared/nippy, and the other dog was abused before we adopted him and has a tendency to bite when you touch his feet or any area where his hair is matted (which has been a problem for us since we rescued him). Unlike other dogs I have had, I was unable to keep up on the grooming myself because both dogs' behavior is so difficult when grooming. Both had spots of matted hair and areas that were almost impossible for me to get to without help. The owner, Marcella, took on the challenge yesterday and she worked so hard on these dogs for me...she did an amazing job. I know it was really difficult, and I appreciate her dedication and commitment to do it well. Most groomers would not have taken on such hard cases. But she did, and now we have the ability to go to her every 6 weeks and never have the matting and other issues we had before. I was also very concerned about how the dogs would be treated at any groomer because of their fears....but Marcella obviously treated them with respect and care because they are very happy dogs today! Such a great find...I recommend Happy Tails highly!
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