The Bark Shoppe New York, New Jersey

I’ve been bringing my dog Willow here to get groomed since about 2019 and every time we come in, there’s never any delays, they take care of any concerns i express about Willow and the best thing is that Willow comes back happy, healthy and beautiful as ever!

They really take great care of the pups and are extremely responsive and communicative.

This is the first time I write a negative review, but the terrible experience left me no choice. I took my puppy in for a face trim and there was barely a difference and so much unevenness. Furthermore the groomer took the liberty of trimming the top of her head i an awkward way that the hair unevenly stands up. When I asked for the groomer to even things, he said my dog was moving too much. That's not an excuse to do a terrible job! Also, a professional groomer would know not to cut it that short and awkward, I can't put her bows and hairties in. Just a horrible experience and customer service!

We had an excellent experience with the Bark Shoppe grooming our 1 year old pup. We initially had a 2pm appointment but they called us around 10am and told us we could come in earlier if we wanted. We did so and the groomer Mimi quickly and professionally assessed our pup. We knew he was quite matted from being coned during a surgery so we were aware he might need to be shaven quite close. Mimi confirmed this but let us know the decision was ultimately up to us. We told her to do what she had to do because we just wanted to get his matting out. Mimi blazed through his grooming in roughly 2-3 hours (much quicker than previous grooming at other places), removing all his matting and keeping as much of his floof as possible. The Bark Shoppe provided timely progress updates and put my mind to rest as an anxious pup parent. When I went to retrieve my pup, he was perfectly happy with no nicks anywhere. Seems like he had a great time with Mimi. Thanks so much to everyone at the Bark Shoppe! ????

Great customer service from Jeter. Nelson the groomer did an exceptional job on my Ricky. I highly recommend this place for your pet.

Awesome!!!! They are so nice, they listened to me to know exactly how I wanted my furbaby to look. So neat, clean, and smelled so lovely. Thank you.

I’ve had my dog for over 17 years now & this by far is the best groomers we have came across. Customer service is A1, the prices are affordable, the staff is super friendly and Lola always leaves feeling like a million bucks. Another plus, their black owned!!!

RUN, DON'T WALK to The Bark Shoppe! I drive all the way from Brooklyn to get my pups groomed, because no one is better. Definitely make an appointment in advance, they are in demand, and prepare to be amazed by how gorgeous they make your pets.

We brought our dog here for the first time a few weeks ago! They gave her a wonderful haircut and grooming.

Very cute and nice place for your dogs , the workers are so nice ????, and they did great on my lil doggyy ????

I have been taking my miniature schnauzer, Seven, to The Barke Shoppe for probably 5+ years - they are excellent. The service is great, the staff is friendly (Jeter is my fave) and they do an amazing job with the grooming. PLUS, it’s black owned. I don’t know what I would do without them! In short, if it ain’t The Barke Shoppe - I don’t want it! P.S. be sure to pick up one of the body sprays for your pup. They all smell great!

Loved the way they treated my fur baby! Had a great experience loved the haircut and the staff were all so friendly and informative!! Will definitely be back thank you Jeter for all your help.

I’m a fairly new dog mom and this is my first grooming location experience. The Bark Shoppe checks all the boxes, affordable, friendly, reliable and convenient! I personally have never had a bad experience with them or their team. With my inexperience, I love that they took their time with me and essentially provided me with the tools to properly care for my fur baby. My dog goes in looking a bit raggedy and always come out looking like a Superstar, haha. I also like that when they miss your call, they’ll give you a callback. Shoutout to J, he’s the best front of the house specialist. Always welcoming and in a great mood. Book with them you won’t regret!

Love the service very professional best price excellent love the way my mom dog look she’s happy I’m happy HIGHLY RECOMMEND

This is the only place I take my pup and trust them with making my pup look sharp! Thank you Bark shoppe and all the amazing employees that work there!

My dog hates getting groomed but The Bark Shoppe has the magic touch! Brittany did an excellent job! My Bebe looks like a teddy bear????

I got a charge after 2 weeks I went to take my baby for a spa day OK THAT WASN'T MY CHARGE SO BE CAREFUL

Britney was professional, compassionate, and understanding of my dog's needs. He's never looked better.

Good work, nice service, Jeter muy amable! great job

Even though my dog needed to get more off than I would’ve wanted, they were very professional and gave recommendations on how to prevent matting in future

My poodle has never looked better!! Best haircut she’s ever had. Everyone working was so kind and down to Earth. Definitely going back!!!

I brought my poodle here. I show them examples and ask them a haircut as close as possible. Now, my dog looks like a mouse. I definitely do not recommend.

I enjoy taking my Mia Brittney did an awesome job. The staff is friendly and willing to help.

Can not wait to get my dog groomed here. Every dog I seem come out of there looked as if it was going to a AKC dog ball.......lol.....Grooming craftsmanship

They cut my dog’s ear during grooming and they refuse to admit the mistake. Not only they aren’t professional and untrained groomers, their work ethic and moral conduct are questionable. The pictures clearly show it’s a cut from the grooming. The left ear has a hole! We took our dog back to the shop right away and the guy took a look and said it wasn’t a cut. The owner Melissa, via email, denies that the wound happened at their shop and said it’s a pre-existing scab. This is an unacceptable attitude and I’m utterly disappointed. The shop literally gaslighted me. It’s inhuman to not take the responsibility of cutting my dog’s ear. Another customer, Alexandra Santos, had a similar experience, you can find her review here if you keep scrolling. Her dog was groomed and came home with its paw bleeding from unproperly cut nails, and the owner DENIED the accident, GASLIGHTED the customer and took no responsibility. This is absolutely inhuman and unprofessional. Please don’t take your dog there.

I have never written a review before, but after experiencing *such* an incredible lack of professionalism from the owner, Melissa, and the guy that answers the phone..I have to write this. My lady n I noticed a cut on my dog’s (Choco) ear when we got home - you can clearly see the dried blood and section of his skin missing in the photographs, along with the idiot hair cut he received. It *clearly* looks like the groomer used scissors or clippers and came WAY too close to C's ear. It's as clear as day. Yet both the guy on the phone and Melissa continue to deny there was any wrong doing and have insinuated that I am to blame. They made us bring C in to be inspected - They took C into a room alone and proclaimed it not to be a cut. Phone boy *insisted* it's not a cut numerous times but then was "nice enough" to issue a $30 refund. I insisted to speak to the owner even though phone boy didn't think it was worth the effort. They have since issued us a full refund, but I want to reiterate that they continue to deny any wrong doing. This is SO infuriating.. I trusted my dog with these people, paid them $80 for a service, and instead of doing a good job, my dog gets cut, they deny any liability and gaslight tf out of me. Save your time, money, and your beautiful, loving, pups. DON'T waste your time here. You can read Melissa’s asinine email response to this and judge for yourself what kind of person she is, along with the kind of service you’re likely to encounter.

Always a pleasure when I bring my pup here

10/10 experience! I 100% recommend.

Excellent Experience, such a friendly staff .

I've taken my 6 month old dog here 3 times now and each time has been a great experience. The staff is always super nice and groomers ask questions to make sure you're getting exactly what you want. They are fast and my dog always comes out looking great and like he had a good time. Happy to support such a great local business.