PetSmart Edison, New Jersey

I want to thank the gentleman with glasses who helped me with my crested gecko enclosure. Came in close to closing thinking that the tank was on sale and turns out it was on full price in store, I came a few days ago and it was on sale. The sale was only available online so I placed an order and the guy was able to get it for me within the 20 mins. He deserves a raise due to him taking the extra time & great customer service. Thanks again!! 01/19/22

THE STAFF IS VERY FRIENDLY AND HELPFUL & THE STORE IS NEAT AND HAS A GREAT SELECTION FOR ALL PETS

Love the pet friendly experience. My dogs love shopping at PetSmart

I took my dog ​​to this place so that they made a small cut and bathed her, I explained well that I did not want them to cut themselves a lot because I saw how they did it to another dog I told her look at that short no please I want it a little longer than there and when my husband went for her they gave her to him like this, they cut all her hair and cut a little on the skin, now my dog ​​is terrified it hurts when I touch her and that day she came a little aggressive which she It is not. Be careful I do not recommend this place they are not professional, I did not like the work they did and to top it off they charge a lot for that mess they did to my dog. ???????? The photo is from before when she had all her hair and later when they cut all her hair. That so sad ????

Took my dog here today for grooming and was so happy with the results! My dog is super anxious and as a result, I’m always nervous leaving him at the groomer but Allison was super helpful and kind. Would definitely recommend her to anyone and I’ll definitely be bringing my dog back here again and again. Thank you Allison!

I get my dog Dills nails done there. The girls always treat him great....

Can catfood iis always out of stock

Miss Grossman was extremely helpful she left her bag at my job however and I have no means of contacting her.

This is our go to place for all our pets, always has what we need and the staff is friendly and helpful

My favorite store. Everyone there is so helpful and friendly, my dog loves going there too..

Bought 2 fish two weeks ago. One just died. Will be taking it back. Disappointed. This happened last year and I didn't take it back.

The place is nice and clean but the exiting of the plaza is hell. Only one exit out of there and they share it with Walmart and Costco customers. Traffic and frustrating drivers.

VERY efficient layout; very neat/clean & SUPER FRIENDLY! Best of all they carry the REAL GRAIN FREE,limited ingredient, Blue Buffalo stuff????

Very clean, safe and welcoming. The staff is very friendly

Good collection of pet food. Staff helped me find what I needed. Satisfied.

The employees were friendly & helpful.

Siobhan is a fabulous trainer! The classes were well attended by many different breeds of dogs, and different owners. Siobhan handled every dog, every owner, and every situation with incredible professionalism. We are returning for more classes, as they are informative, and Roxy loves them.

Service was horrible today. The cashier kept chatting with her friend while people were waiting in line to pay.

Petsmart is always a good place to do business with and also banfield, the veterinarian clinic they have

The cashier was very friendly.

So wanted to like this place, since my pet used the drs services there, I figured it will be a one stop shop with pet training and grooming, grooming was a flop they didn't keep my appointment because they said my dog was nervous, I took her to a privately owned spa the next week and I had no problem there, my pet was extremely happy and so was I, they now have a life long customer.. After waiting for 2 weeks for the trainer to call me back to give me a date for training, I decided to call back then then double book me and had to cancel, I asked for a refund since I had already paid for the training in advance, she said she would call me back with the paperwork, been two weeks and still awaiting the phone call for my refund.. Poor customer service..

I wish I could give this place no stars. I thoroughly explained to Maria that we did not want to shave our dog as he had no mats or knots and just needed a simple haircut, we went over this topic thoroughly and extensively to guarantee she would not shave my dog. I go to pick him and he is completely shaved, my beautiful dog. When I go to ask her why she would do something like this, she just started crying instead of explaining why she would shave him fully when I explicitly said not to and she agreed he wouldn’t need it. This place is the worst. This is the second time they have refused to even ATTEMPT to groom my dog properly and just took the easy way out but left my dog so uncomfortable. I hate this place and Maria, she is the worst groomer. I will never take my dog here again.

Worst worst grooming service at Edison Persmart. People works in salon they are not pet friendly and place stinks so much. Had recently bad experience with Groomer name Maria she is the worst one at the salon. If you love your pet don’t go to Edison petsmart. They go easy way and don’t put any efforts to groom beautifully your pet. They shaved my dog and he had cut on his nose and he was bleeding and they told me my dog was scratching which never happened at home since he is with us. Don’t ever go here ????

My dog was groomed by Sharon, who did a very poor job on him. When I came to pick him up all four paws and both of his ears were wet. I asked Sharon about this and she said “he was in the cage drinking water”. I’m very dissatisfied with the job she did.

Love the fact they have a animal hospital in site.

One the best place for pets things

I’ve been buying my pets food here for 10 years and never had a problem and they always have it in stock. I don’t want to change my dog’s diet to any other brand. I love my Biljac dog food product. Associates are always helpful too if you need it.

Worst experience ever! Unfriendly! Unprofessional!! Glasses are very dirty. On my request please to clean up that I can see what’s inside (Chameleon), she/he (no idea), was so stupid cleaned OUTSIDE!! But the windshield was dirty inside from spraying!! Shut on the brain failed totally! With words—>> I can’t do anything (just cleaned up outside. My god... How stupid can be and don’t see what’s need to do that the windshield is clean again ????????‍♂️

I take my dogs here for the vet & its great. In & out! I also use their Grooming Salon which is also great. Both of my dogs have high anxiety and they do well here.But One of my dog's is on a prescription food diet and I can tell you this place never has it it drives me insane! I usually go there and they don't have it and I have to drive quite a distance to get it I'm going to start ordering online. Problem solved...

Very friendly staff and always help with purchase, price match where available.