PetSmart East Hanover, New Jersey

271 reviews

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Reviews: PetSmart (East Hanover)

All reviews (271)

Yelp (57)

Google (214)

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Lisa Anne Clarke

2 years ago

Good selection. Nice people. In and put in 10.

Birnalisi Baez Dosili

2 years ago

Everything you need for any pet they have. You can also adopt a pet. ????

Adrian D

2 years ago

Kirby was at the pets hotel do they even interact with the dogs when they are at the hotel im worried that they dont

Matias Perez

2 years ago

Person at the register helped me look up what I needed and was helpful!

Benjamin Gonzalez Jr.

2 years ago

Service is ok, even though short staffed they come through. Know what to buy, it can get pricey depending on your particular hubby.

Melissa Garcia (Melli)

2 years ago

I love the staff and the petshotel here. I trust them with my pup and she airways comes home exhausted from all the fun.


2 years ago

Came in yesterday for a festive holiday collar for my Labrador. As soon as I entered the door I was acknowledged. I love that! Just a hello makes any customer feel welcomed thank you to cashier 731536 he was very sweet and patient! Maybe he will recognize me from the purchase lol!!!

Parker Wahle (regulad)

2 years ago

Constant stock, abundance of options. No real issues

Jen Cooper

2 years ago

Everything you could possibly need

Clint Copes

2 years ago

Nobody working on duty to help. Someone did ask after I was leaving.

S Nyegaard

2 years ago

Very friend and helpful staff

Paul Ireifej

2 years ago

I have yet to find a smart pet in this PetSmart. Not ONE dog can do my taxes!!!

Eliane Matamoros

2 years ago

They took care of my furry baby so well. He got a shower, pictures and videos were taken. Totally recommend

Melissa Diaz

2 years ago

It’s a great store. The only issue right now due to COVID is staffing. I signed my dogs up for their doggy hotel (day care) and next day they have kennel cough. So I had to pay a vet bill for both my dogs kennel cough. The staff working there are very kind. I wish I would have gotten photos like they said they would do.

Rey Perez

2 years ago

Obviously a place for your pets needs and for some things pricey. Very difficult to find the fresh step crystal cat liter at any of these stores, one would think that a particular brand would get more shelf space or at least stocked more. Regardless of that usually staff are pleasant and helpful store is clean and check out is usually quick.

Eric Dewes

2 years ago

We take advantage of their doggy day care. Great people and a great program


2 years ago

Great service.. Vets are very knowledgeable answered all my questions.


2 years ago

Found all I needed for new pup

Cee MM

2 years ago

Great service grooming and hotel

James Moore

2 years ago

The help was great and the store is very very clean

Jessica Willis

2 years ago

I waited over a week for my dog’s appointment and an hour before my appointment I received a call saying the groomer called out, so no one can cut my dog’s hair and the next available appointment is the following Saturday. This place is highly unprofessional and needs new management and staff, just horrible ????????????????????????

Yuri Martinez

2 years ago

Nice costumer service ????

Pranay Singh

2 years ago

Good Boarding and Day Camp service. The staff at this location are great and very friendly.

William S.

2 years ago

I took my schnauzer for grooming at this PetsMart location, and it was the WORST schnauzer's grooming I ever seen in my life. Everything was wrong, and LOWEST quality. SHAME ON YOU PETSMART!!!!

Valerie Bates

2 years ago

Very happy I pick up my cat's medicated food dropped the pup at the hotel and camp. Very satisfied with them.

B.I. H

2 years ago

They have great pet items. There's also a catnip like powder to help potty train kittens.

Miro Aguirre

2 years ago

Wonderful, except prices are a little high.

Jeannie Mark

2 years ago

This PetSmart has such a great selection of stuff and is always well stocked. The employees are super friendly and helpful. We purposely drive 20 minutes out of our way to come here.

Robert Santangelo

2 years ago

Terrific grooming services. Highly recommend Shannon.

Vicky Norton

2 years ago

It ain't my local PetValu (RIP) but it did have big boxes of milkbones and more selection.

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PetSmart, New Jersey, East Hanover

190 Route 10 W

Business Hours


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


10 AM - 7 PM

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