PetSmart Salem, New Hampshire

283 reviews

Book an appointment

Online booking unavailable.

Please call

(603) 898-8232



*with JustAnswer

Reviews: PetSmart (Salem)

All reviews (283)

Yelp (19)

Google (264)

Newest First

Newest First

Oldest First

Highest Rated

Lowest Rated

Tracey Torchetti

2 years ago

David the manger is a great hard worker knows everything in here helped me right away find my pet food for my pets he is very knowledgeable smart guy

Miles Kanode

2 years ago

We buy most of our dog and cat food here, as well as occasional dog grooming, and we also came here for beginner dog training. Overall well stocked, supply chain issues being what they are. Our trainer is very knowledgable and accommodating of our sometimes crazy schedule. All the staff are so friendly, and the manager is great. Our pup loves them all!

Milissa Mailloux

2 years ago

So much fun to shop here

Chelsea Shafranek

2 years ago

Sold a guinea pig as the wrong gender, with a respiratory infection.

angela marie

2 years ago

Always pleased with the service and variety of pet products!

Alicia Asdigha

2 years ago

Left my puppy there one time. There was a nice young man there carrying a hockey stick while watching several pitties, a couple small dogs & my puppy. I assumed the hockey stick was for doggie control & I was turned off by that. Additionally, WHEN I went back a few days later to pay (the hockey stick carrying employee did not know how to use a debit card) ...there was one woman in the office & many barking dogs outside. I asked her if she was working alone & she stated yes. If she is in the office.. who is observing the dogs outside? I will not take my puppy there again. Not enough staff for safety. Lastly...some dogs are able to get over the wall by the front door...I saw a few walking on top of that wall! The single glass front door is the last barrier to the outside traffic. The front door entry looked like an accident waiting to happen. Was not safe enough or attended well enough for me to leave my pup there.


2 years ago

Excellent. Everything you need for your pet in one place, even advices

Evan Russo

2 years ago

Decent pet supply shop. Prices are a bit high compared to their website

Judith Nemeth

2 years ago

Great place lots of good dog food to choose from. And lots of toys for your pups.

Nancy Bohane

2 years ago

I went here today and there was a male worker who was super helpful, super understanding, and really nice! Defintely a very nice place to shop! And great customer service!!!!

Michael Bettencourt

2 years ago

Quick and easy staff a little slow

Donna Cook

2 years ago

We actually went to Banfield Hospital for my dog.

Faceted Dreamer

2 years ago

Clean and wheelchair friendly it, slightly expensive, I think.

Kevin Frechette

2 years ago

Their groomers are awesome. They really helped us out huge with our cat. They also gave us great advice and our big boy in on the mend.

Larry Morton

2 years ago

Bought my icey and flames little guys here

Michelle Bedard

2 years ago

I have been there many times and every time I have gone, the associates there are very friendly and helpful. They also have a huge selection to choose from. I highly recommend them!

Judy Gilliam

2 years ago

A bit pricy but lots to choose from and Banfield vet is good


2 years ago

Great place to have your pets groomed. Also to buy natural pet food and train your pets. You can also adopt dogs and cats there. I highly recommend them

Mark Murphy

2 years ago

Typical of chain pretty stores. Nothing special, but had a good price on cat food.

lynda derouin

2 years ago

Always clean, always stocked and helpful staff.

Bobby B Good

2 years ago

The staff was very caring and helpful.


2 years ago

Prompt and courteous pick up service. Thank you nice folks! ☺️

Minerva Matos

2 years ago

Really good store. I found all that I need for my fishes!

Rosa Sastre

2 years ago

Great place my( Bella )loves it she knows the place already????

Ryan Cardona

2 years ago

Got what you need for pets, friendly staff.


2 years ago

i’ve never been to a place that has made me leave wanting to write a review. every time i’ve been in this location the staff are always in awful moods and not helpful at all.

Juan Romero

2 years ago

Needed some food for my sons gecko and they had plenty in stock

Julissa C

2 years ago

No winning at all during the hours I was there. Too long waiting for a drink, and it was not good as before. At least in Plainridge there was better luck.

Jennifer Hart

2 years ago

Item did not ring up correctly but it was fixed based on our word


2 years ago

Great. They price match and I got the item I needed for 65% off the original price.

show more reviews

PetSmart, New Hampshire, Salem

290 S Broadway

Business Hours


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


10 AM - 7 PM

Is this your business?