311 reviews
All reviews (311)
Yelp (18)
Google (293)
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John Sanchez
2 years ago
Fish department knows wat they doing ask anything to the guy there he’s helped me with everything my fish ???? are super healthy thanks
Marianne grandmont
3 years ago
The staff was great got what I wanted thanks
hannah lukens
3 years ago
Went there to get fried dough but closed
Diane Naoum
3 years ago
Got my dogs rabies shot without any hastle.
David Boyd
3 years ago
Very good selection of products...
Michael Jacobs
3 years ago
We had a Nail trim with Megan. She was fantastic from the moment we met. Highly recommend her, her calming energy works wonders. Thank you can't wait for our next appointment ????
Jenny T
3 years ago
Honestly, the store didn't have a huge amount of in stock items that I needed, but the employees were so above and beyond helpful that it didn't matter. Their knowledge and kind and helpful assistance made the visit a 10. I hope you appreciate your employees, they're really such an asset to the company.
Kyrsten Shedd
3 years ago
Why is there one Quaker parrot locked in a bare cage in an empty room?! This is blatant animal abuse. The worker said he's been there for "a while". These birds are smarter than the owner of this store and shouldn't be treated like this. It's bad for their mental health. Awful, I will not be coming back here and will be escalating this, not that I think Petco actually cares. They are social birds and don't deserve to be understimulated, underwhelmed, and locked in a cage alone with no toys or interactions. SHAME ON YOU!!! NOT A GOOD LOOK FOR YOU!!!
Leanne Silva
3 years ago
Bought 15 new fish... Within 24hours 3 died.. my kids were pretty devastated.
LouAnn Madrid
3 years ago
The person who works in the fish department it was very helpful and knowledgeable
Randall Sou
3 years ago
The store seemed clean but the shelves in some areaswere bare. It wasn't much help around when I was looking for assistance so I had to ask the cashier for assistance. The cashier brought me to the floor help who was busy speaking with friends. I asked for assistance to look for product and was told they don't have it because I've never seen that product before. My first thought is that the friends come before the customer so I'm not impressed. Maybe they don't have the product, but I didn't feel like I had undivided attention to meet the need for my reason being there.
sam youssef
3 years ago
Equestrian support people need to be more customer friendly.
Helen Muccitelli
3 years ago
Excellent selection, decent prices. In store grooming and Vetco by appointment, a very affordable way to give your pet basic preventive care. The Halloween costumes for pets are fire!
Wayne Graham
3 years ago
Nice places for you pets.
Vanessa Segarra
3 years ago
Had a terrible experience at grooming yesterday. My Maltese had a horrible haircut and when I complain the lady was very very rude to me. I almost cry when I saw my dog's haircut.
Ty Fountain
3 years ago
Nice seeing no food for hamsters, mice in filthy conditions, and some hamsters every time I come in, they leave ones who have obvious signs of dying and they do nothing about it. Oh and thanks Tim for the fantastic service! Stores disgusting and animals are stressed and dying. Nice to know when I came back they still were in bad shape and leaving them without food or leaving them while they suffer from what seemed like a tumor and one couldn’t walk. Girl who I spoke on the phone with cared, not the store manager whatsoever.
Jessica Somma
3 years ago
This petco is the cleanest, most organized, and best stocked petco I think I've ever been too
Heidi Scott
3 years ago
The manger in the grooming area is very polite and professional.
Doralis Rosario Santana
3 years ago
Excellent place for everything your pets need.
AJ Rides
3 years ago
Friendly staff… might need to have some more stuff
Jennifer Hart
3 years ago
I have been to nicer ones, don't know if it is having a hard time recovering from the pandemic or what but supplies seemed low
Randy Dallaire
3 years ago
Great staff eager to help you out at this location. Great store.
Kristie Gouveia
3 years ago
It has a great selection of foods for my cats and very nice employees.
Kevin McMahon
3 years ago
Great pet shop. Been going there for many yrs Got my old rescue dog there.
Trixie Lishious
3 years ago
The VETCO clinic is a JOKE! After booking an appointment on June 3, 2021, and sending me NUMEROUS text messages verifying that I would be in with my dog on June 24, 2021, they just sent me an email cancelling the appointment. NO TEXT MESSAGES, THIS IS A VERY UNPROFESSIONAL VET CLINIC. MAKES ME WONDER IF THEY EVEN GIVE THE CORRECT VACCINES. BANFIELD HOSPITAL, HERE WE COME! At least at Banfield, they DON'T CANCEL YOU SCHEDULED VET APPOINTMENT TO UPDATE YOUR PET'S VACCINES.
Cathy Naimo
3 years ago
I thought that the staff was very knowledgeable and helpful. I observed one of your employees assisting a very demanding individual who kept changing her mind. Your employee never lost her patience or showed frustration. She handled that customer like a pro. I wish that I had got her name. The department was fish . ???? Meg help me, she was wonderful as well.
Susan Lane
3 years ago
Went in today to pick a couple of cat toys. I was astonished. This Salem NH location is a disgrace. There was pet urine on the floor, boxes with merchandise half open everywhere and just a HUGE mess. Clean up your act!
Sofia Briskin
3 years ago
Excellent service. Very helpful and friendly staff.
KS<ARGO>SWA
3 years ago
Staff is always helpful even when they're under staff that makes the biggest difference of all.
John J Maloney
3 years ago
I purchased a pull toy tennis ball w/thick rope My friend destroyed it in 15 seconds
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Business Hours
Monday
10 AM - 6 PM
Tuesday
10 AM - 6 PM
Wednesday
10 AM - 6 PM
Thursday
10 AM - 6 PM
Friday
10 AM - 6 PM
Saturday
10 AM - 6 PM
Sunday
10 AM - 6 PM
Popular Hours
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Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Is this your business?