81 reviews
All reviews (81)
Yelp (31)
Google (50)
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Barbara LaViska
2 years ago
I am a new customer to this grooming place and I must say that I am very happy with the fabulous job they did with my cat Max. He looks sooooo handsome! They were so patient and knew just how to handle him. I highly recommend them. I can't thank you enough!! I'm a customer forever. Barb
Chuck Vanteemsche
2 years ago
Very caring people pets love to go there
Vanessa Nault
2 years ago
They did a great job grooming my cat, very professionally done. We will be returning!
Sandra Long
3 years ago
Always caring with our dog and do a great job grooming him
Bernadette Capoccia
3 years ago
We are new to the area and we're looking for a dog groomer. We found this place called the grooming emporium in Lowell mass. I met with the staff and gave specific instructions on how to groom our Brittany dog. Within 30 -35 minutes they were done grooming our dog. When we saw our baby finnick and how they shaved off all his fur and left some bald sections we were speechless and in shock. What kind of business grooms a dog in that period of time when our last groomers took 3-4 hours to groom finnick. Now our dog is looking horrible and we have to wait for his fur to grow All back for him to look like a Brittany dog again. If people really care and love there furry babies do not take your pet to this place for any grooming services.
Desiree Terranova
3 years ago
The girls at this shop are so amazing! They always treat Ivan so well and every time he comes home he is so soft and smells so good all I can do is cuddle him. They are so professional and patient with me if I have any questions about the grooming process. I absolutely love this place and will bring Ivan back always!
Emily McConnell
3 years ago
There's not many people I trust with my little shih tzu, but I know that when I bring him here he's loved, spoiled, and pampered to the max! & Despite having sensitive skin, the products never make him irritated or itchy. I'm always impressed and happy with the service, and I refer everyone I meet with a dog!
Jane Jason
3 years ago
I have been bringing my dogs for nail trims and my Cavalier (now passed) for years without incident and with no complaints. However I recently brought my toy poodle and she came home with a burn or abrasion of some type on her face. I wasn't informed about it until I called from home after seeing it. The owner said she "patted the area with cold water," and something about the clippers and close shave. It seemed more of a crusty scab or dry glue on her. Naturally my dog scratched at it opening up a bleeding wound. When I called the owner back ..she argued with me that "nothing" happened to the dog after already telling me she addressed it at the shop with cold water. She then accused me of showing her a picture of the opposite side of my dogs face..lol.. My dogs nose in both pictures facing in the same direction is evident that it was the same side of her face. I just wanted to know what happened exactly so that I could treat the injury and all I got was denial and argument and a rant about being "transparent". There was ZERO transparency with my case, as well as accusing me of showing another area. I showed her pictures..clearly the same side of the face, the same wound. Because she put up soo much of a defense it was clear she was just trying to cover up the unfortunate incident. Also..I asked who did the grooming this time because I've never complained about a groom before, and this one was shoddy and messy. I won't return. You can take your chances, but if something does happen, chances are you or your dog will get blamed.
mya m
3 years ago
They are awesome 10/10 my Gemma hates her nails being done but not here ! Also saw that they groom cats and do color !
Judy Mackey
3 years ago
Great staff. Good products used. Very accommodating
Michele Salvanchi
3 years ago
They take great care of my cat!
Kyana Mora
3 years ago
They always take care of my fur baby! I love the small bandanas they put on after the cut.
Dianne Maxner
3 years ago
Been a customer for 10 years. Excellent service.
D-J WY
3 years ago
Always a pleasant experience. Pets get pampered.
Vanessa Burns
3 years ago
Excellent facility. They’re fast, polite, knowledgeable and amazing with my big nervous golden retriever
Tori Cafeteiro
3 years ago
This place is amazing and always treats the animals they groom with love like they are their own. I take my two cats here, and each time they come home happy and clean! The employees communicate really well with me through out the whole process, and I trust them with my animals. They are kind to the animals who come, and are always gentle. My cats are always nervous in the car but here they are at ease and love to get pets from the employees. I highly recommend this business for all your grooming needs for your animals.
Bekah Ferreira
3 years ago
They are absolutely amazing .
Ceit Geva
3 years ago
Really great with cats and dogs. They managed to shave my cat and file my dog's nails without them freaking out. Good price.
Danielle Torgersen
3 years ago
We have been taking to our girls to Grooming Emporium for over 2 years now. I can’t say enough wonderful things about these ladies. 1. Service: we are very picky and they have always done EXACTLY what we asked. The cuts specifically are always clean and even. 2. Experience: our girls are older and sometimes grumpy, but they are always happy when we pick them up. 3. Price: they are VERY reasonable. You will find it hard to beat if you compare other groomers in the greater Boston area. We moved and now drive from Salem, MA to Lowell to continue going to Grooming Emporium and trust me it’s worth it!
Larry Settles
3 years ago
They always do a great job. Very nice and always listen to any special requests that I give them. My favorite groomers out of 3 i have been too.
Sara Young
3 years ago
Just took my dog to get his nails trimmed there. The staff was so nice! It took 3 people to hold him down and he has bad anxiety when getting his nails trimmed. They did a great job and didn’t complain about how horrible my dog was. Their pricing is great. I would highly recommend them. Unfortunately, I need to get my dog sedated at a vet next time he gets his nails done but overall these people are equipped to handle difficult animals!
Thais Hale-Boucher
3 years ago
Amazing place will be back!
Ashley Rose
4 years ago
This is the only place that has been successful in grooming my stubborn anxious dog. He is difficult to groom and no other groomer has been able to finish trimming him except here. He's a rescue and gets scared being left places. They always do an excellent job and he isn't as stressed and anxious when he is done like he has been at other groomers we tried. The staff is very friendly patient and dog savvy. We only go here now, and I would highly recommend to other dog parents!
Carla Angeline
4 years ago
Nice facility. Came here for the first time since Hudson Groomery closed. Good pricing and easy to book. 5% off if you book in advance. No complaints at all my german shepherd adjusted nicely.
Carolyn M Mooney
4 years ago
Always wonderful experience for our service dog. Care excellent, grooming great, Flash, our Sheltie, loves coming here.
Eileen Callanan
4 years ago
Love the girls they really care about your pet.
GalxyStar_Gaze
4 years ago
I took my puppy there for the first time today (07/26/19) and the staff welcomed me with smiles. Tesla needed a haircut badly and they took care of him. I’m very happy with the results and definitely recommend them ☺️ Thank you guys ????
John Maxner
4 years ago
Professional grooming for all breeds and sizes. These women have been grooming our dog for over 7 years. We wouldn't think of taking him to another groomer.
Josh Jamer
4 years ago
TRULY THE BEST groomers! They have so much patience and love all of the animals in their care. Extremely knowledgable and professional. Total sweethearts!
Luz Duque
4 years ago
Good service, but my puppy was wet and smelled like humid. ????
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Business Hours
Monday
9 AM - 5 PM
Tuesday
9 AM - 5 PM
Wednesday
9 AM - 5 PM
Thursday
9 AM - 5 PM
Friday
9 AM - 5 PM
Saturday
Closed
Sunday
Closed
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