Healing Hands Small Animal Emergency Hospital Twin Falls, Nevada

Great doctor and great staff. Just have to be a bit patient is all

Thanks for taking care my old buddy.

The vet gave us his personal story, concern and opinion on our dogs situation to help us make decisions. The vet techs are very friendly and they took great care of my dog while he was in, They also allowed us to visit him while he was …

If I could give this company a negative 5 star I would. All they cared about was the payment. I was told my dog has a heart murmur, and couldn't be sedated to put in few …

I had taken my Pom into a local vet for testing for Diabetes. She had been urinationg on the floor. They took blood work and urun sample. Told me it would be 2 days before they got the results. That was Wed. They closed on Friday. I thought they would call anyway. No call. By Sat my Pom wasn't eating. Sunday she only wanted to sleep and her breath was terrible. I called Healing hands. The got her right in had to run all the tests again because couldn't contact my doctor. They had the results in less than 30 minutes and was placed on IV's. She was in complete failure. She is still on IV's, not sure if she will make it. I had to take her to another vet because my local vet is now closed for the rest of the week. Healing hands only takes care of an animal during emergency time and your regular vet is not available. They have no staff to monitor your vet during the day. Thank you Healing Hands for trying to save my little girl. Both Healing hands and the Shoshone vet said if she would of been started on the insulin when she was still eating, she would of had a good chance to live a good life and she would NOT of had to of been put on IV's IF she makes it. She was still eating when I took her to the local vet on Wed. Maybe in 2 weeks, I might get the test results back from my local doctor. Both places charged about the same amount for the test's around $200.

Our dog died the day after Christmas and we needed to get her cremated, this place charged us $300 to have her cremated but we would have to pay extra for us to keep her. How horrible is it to have your dog die and you don’t even get to have anything to remember her by. Horribly heartless place. The only thing they are helping is their own pockets.

I called at approximately 9:45 PM on a weekend because my 15 year old Springer Spaniel had bloated and was in really bad shape. I couldn't get a hold of my vet due to being referred to this place. When I called the office, first off, the person that answered the phone did not identify themselves as the emergency clinic, I had to ask if I had contacted the right place. I explained what was happening to my boy and she placed me on hold and came back and told me that the vet WOULD NOT take my case. I finally got him into a vet in Buhl and I lost him that night. Emergencies if it fits their schedule.

These guys are so kind and gentle! They helped our bully out Tonight and they got him right in no wait and were so good to us! We highly recommend!!

Very compassionate!!!! They are very understanding and treated our beloved baby as one of their own. I would recommend this place to anyone!!!

Hands down, the most genuine veterinarians and staff. They absolutely care about the well-being of the animals and do everything they can for each one, from the moment they walk in, to the moment they leave. Very impressed. Thank you all for your help. My mother came in with her 12 year old Pomeranian and they were so helpful and so kind. Can’t say enough great things about them.

I love this hospital. They were extremely helpful and super fast for an ER clinic. I would definitely recommend Healing Hands!

This is a wonderful place! The Doctor and staff are all amazing and they really care about pets here. I have a new puppy and haven’t been able to find a vet because nobody is taking new patients and I’ve had a couple close calls with her and this wonderful place has been a godsend. Thank you to all.

My cat started to struggle a lot with some gastrointestinal issues. His regular vet was scheduled out several weeks. We tried to make it until that point, but Sunday before Labor Day he was experiencing a lot of pain and wasn’t doing well. I live in Nampa and tried the two emergency vets in Boise. One was understaffed and longer accepting new patients for the day and the other said it would be a 6-8 hour wait. I drove to Boise where after an hour of waiting we still had not been triaged. I heard a tech tell another party that had been waiting for triage since before I got there that it was now a 10 hour wait for non-critical cases. I found this place in Twin Falls and explained what was happening. The tech consulted with the vet and suggested I bring him in. I made the 2 1/2 drive. They were kind and patient. The cost ended up being less than what they quoted. I made the trip back home afterwards with a kitty that was feeling better. In all it still took me less than 10 hours to drive there and home and to get him treated. Probably saved me money too. Nearly a week later they called to check to see how he was doing, which I appreciated. Overall, great experience.

An excellent vet who, on short notice, took care of my orange tabby who was constipated. To the people at Healing Hands, thank you very much. -Steven J. Jaurequi

Healing Hands is truly a blessing. Twin Falls Vet. and Valley View Vet. suggested taking him there. Thank You Dr. Lavallee and all of the ladies for your healing hands.

What’s the point of having an emergency vet if when you call, no one answers? I’ve called every vet in magic valley and everyone one of them say to call this number. I called this number 5 times and no one answered. Luckily my dog made it until I could get him into a vet when they opened this morning.

Brought in my cat when told by other vets that we should take him here for immediate help, been a few weeks and he is back to his normal self. This place is a blessing!

During the 4th of July weekend, my sweet dog had gotten a UTI. I was terrified as it started on the Saturday morning and I knew AT BEST he could be seen maybe Tuesday morning. I frantically searched for a vet, ready to drive 2.5 hours to Boise to get him treated asap, only to find this place and get him in an hour after I called. They were so good with him (and he totally had a huge accident that they cleaned up). They even called us a few days later to check on him, something his regular vet doesn't do. I was ready and willing to pay $500 and the cost was under $150, considering it was 1.) a holiday weekend, and 2.) required lab work, I was pleasantly surprised. My baby boy healed completely and I am so happy he didn't have any major damage to his kidneys or go septic.

My dog was hit by a car. I live in Gooding ID where there is ABSOLUTELY NO EMERGENCY PET SERVICES I was refused by the only 2 vets within 5 miles. I was forced to find a vet 45 minutes away near Kimberly. I was thankful that after 45 minutes of trying to find a reputable vet that would see my dog that my dog did not die on the way. The vet , Dean Lavallee DVM, (dark haired man) was cold , uncaring, and told me i should drive to Boise ID (over 100 miles away) as the spine was broken and the dog was paralyzed. His main concern was money which I repeatedly said would not be a problem and was willing to pay money in advance for any care she may need. They do not even provide overnight care for an animal. I would ONLY recommend this place in an emergency. I would not recommend this vet under normal circumstances but I was forced to see this clinic due to no other options being available. The staff and Dr. need to work on bedside manners. Do not see this vet unless absolutely necessary. It appears they more about money than animals. Only use as your last resort...which unfortunately was mine.I worked for a vet for 5 years and have never seen such an apathetic crew. My dog (Piper) passed away on 8/3/2021. She was only 7 years old. Thank you for taking my money and providing zero guidance on how to increase her odds of living.

They are horrible vet they don't deserve to take care of animals

Excellent Veterinary care. Took great care of my German Shepherd dog who was in pain.

My dog was behaving abnormally and having accidents in the house. Local vets we're all scheduled 2 weeks, to several MONTHS out since we didn't think this was an emergency. They recommended trying Healing Hands and I am unendingly thankful that we did. The staff here are friendly, efficient, and take great care of the animals. I could hear them talking to the animals, including my dog while we waited from the other room and they are always kind and compassionate. The Vet that worked with me was amazing. He listened to what I said, they looked at what I thought might be wrong first but it turned out that it was a much bigger situation. The entire process they communicated with me, showed me everything so that I could be sure of what they were saying, and they told me my options. They never pressured me to do anything that I may not have been able to do financially, but when I knew we were going to need to do surgery they helped me get the 3rd party financing squared away. They did great work and they honestly saved my dog. These people work hard in a stressful environment but do so much to make sure that the animals and the owners feel safe and are treated well. I hope to not be in a situation where I have to go back, but not because of them in any way. I honestly wish they could just be my regular vet service! Would give more stars if I could

The staff here is amazingly helpful and friendly, took my boyfriend and I’s dog Zeus here because of a bad ear infection and ear hematoma. They immediately took care of him, gave us several options and a quote. We saw them weekly for 3 weeks and had everything taken care of, at an extremely good price. We got quotes from other vets before coming to healing hands and they were extremely expensive and not worth our time. Highly recommend coming here well worth your time and money, they’re amazing to your animals.

I took my dog Zeus here for a Hematoma and bad ear infection. They were very helpful and had a couple options on treatment. I had gotten a quote from green acres vet for 1000$ And they wanted to do a surgery on him, the vet here at helping …

Never been here before, but sharing a good review cause it looks like one person got all their friends to smear this clinic after one bad experience and I dont think they deserve that.

I suspected that my puppy has Parvo and I called the two places I normally have taken my dogs to in the past. Twin Falls Veterinary Hospital said it would be over $500 for the exam and test, that's not counting the treatments. Green Acres just told me that they were all booked up for today and wouldn't even quote me a price, the only good thing they did for me today was give me the name to this place. Unfortunately because of health issues I was not able to go with her there, my Daughter, her husband, and her son took her for me. They gave me 2 options for treatment, I am very thankful for what they did for me and my puppy.

Had to find out the hard way we now have an emergency after hours clinic in our area. We weren't sure what was going on with our puppy, but he went from normal to barely alive in a matter of minutes. As soon as we arrived the staff rushed him back and got to work. He improved quickly then crumped again right before midnight, I was there and watched this staff work when my fur baby wasn't doing well. They all were calm and professional as well as stayed well after midnight to get him stable, then staff stayed overnight to monitor him. In the beginning I was given prices then things became more critical and I knew I assume care for whatever needs to be done. I feel prices were more than reasonable for the care provided and if it wasn't for Dr Lavalle and his staff my boy wouldn't be here today. Thank you Healing Hands for saving my baby and for being such an asset to our community!

The vet and staff were great, empathetic, and compassionate with my furkids. Brought my 2 dogs in at 11:00pm because they were hit by a car. They immediately got to work in a professional manner. If I had a complaint it would be that I wish they would have given me an estimate up front, but the vet did mention costs here and there while asking for the approval for X-rays and bloodwork during the process of treating my dogs and I had not requested an estimate at the beginning when I had brought them in so that’s not their fault, I was just surprised at the end price when it was all added up- but it was reasonable. I was absolutely happy with the care we received and thankful that we have an emergency vet in the twin falls area. Thank you guys at Healing Hands!

Dr Lavallee and his staff are all great. Any time my kitten has needed veterinary care I've always first left a message via their website. They always respond quickly and schedule an appointment to reduce my wait time. At the appointment Dr Lavallee was very calm, compassionate, professional, and thorough. By the end of the exam he was able to give me a diagnosis, treatment plan, and a full breakdown of the cost. When the recommended treatment cost more than I could pay Dr Lavallee was willing to work with me to keep the costs down to something I could afford without sending Blue home to suffer untreated. All of Twin Falls is very lucky to have Dr Lavallee and his staff at Healing Hands Small Animal Emergency Hospital! Thank you for all your help with Blue and keep up the good work!

We took our Odin there for possible parvo. He did have it, they were open on a Sunday kept him till the next day. The doctor called us and would update us on his status. They ran blood tests, he was on IVs and in good care. Our puppy survived and we couldn’t be more grateful for them. The pricing was not as high as I was expecting for emergency care either. They also called to check on him when he was home. Odin is now home and playing like a rock star.