Big Sky Animal Medical Center Great Falls, Montana

Such a disappointment. Disorganized, unprofessional, expensive, inconsistent.

The veterinarians and staff are fantastic. They really care about their furry patients and their patients’ owners. It is always a pleasure going there.

Staff is super friendly and professional during the visit! Thank you all for what you do!

They took such great care of my kitties my rat and my dog. They really do care about your animals and helping them to get better. I would 100% recommended

Dr. Scherr is absolutely amazing! He was thorough and professional throughout the enitire surgical process.

A friend recommended this place to us a while back, and I won't take my pets anywhere else, now. Very compassionate, great with different animals (even rabbits!). Went in yesterday and they had to put my cat down; I couldn't afford the fees and they still helped him anyways. Thanks to everyone on staff. ????

I appreciate that they got my dog into urgent care. However, the vet that we saw really didn't respond to anything I said, I don't think she even made eye contact. My dog had blood coming from her rectum and was quite sick. I would have liked an explanation more than 'oh she has a tummy ache'. I would have liked to talk about what to feed her, but she was in and out of there ASAP. Gave the correct treatment for her, tho.

Don't be late! Had an appointment and due to unforeseen circumstances (Dead Battery in the vehicle) I was running about 6 to 8 minutes late. Contacted them to let them know I was running late, and they said "You will have to reschedule"! They have back to back appointments. My thoughts are if you are that tight on schedule, you will not spend the time to be through on my appointment. Found a different place to take my pet.

I had an emergency visit for my cat. Even though we had to wait our turn it was a nice environment and not stressful for my cat or myself. It would have helped my wait time if I'd called ahead since I was coming in from an hour away.

Blown away at how professional and empathetic the entire staff was at Big Sky. Cannot recommend highly enough.

Cold and absolutely no empathy. Didn't act like cared about animals like other vets I have known. Couldn't seem to listen to my questions because gave same answer to totally different questions. Definitely didn't deserve their high charges and then wanted another 700 to 900 to leave my little dog for treatment that they couldn't even say would help. Looked like they would have thrown him in a cage with questionable treatment and then ignored him. Only good thing I can say is I was given pain medication so I could keep him comfortable when he came home where he knew he was loved. Two thumbs down. More if I had more!!!

Had emergency with my dog they are sit up well to respond to that kind of situation but believe me they are not cheap

Excellent doctors and staff. Absolutely the best care—from routine check-ups and vaccinations to surgery. Has a boarding kennel which is a big plus. The staff reminds me of upcoming visits and calls the following day to make sure Jax is doing ok.

I took my cat in and he needed surgery. Agreed to the cost for surgery but nothing was mentioned about weekly charges for the next 8 weeks. A representative told me about care credit mentioning no interest for 6 months and no minimum monthly payments. Later found out that the interest charges begin immediately and if the $70 monthly payment is not paid on time there is a late fee every month. Very disappointed to be fed lies about the care credit. Since I was told there was no interest or monthly payments my bills has now sky rocketed due to misinformation. If you do not want to be lied to and misinformed about future billing every week after an event, I DO NOT RECOMMEND!!!

Had a scare with our dogs on a Sunday. We called ahead to let them know we were coming and we were taken back right away. Dr. Adrian was so great, he had wonderful bedside manner and explained everything to us, not to mention the dogs loved him. The techs were excellent with explaining our medications and were so great with the dogs. I was pleasantly surprised with the cost, it was extremely affordable especially on a Sunday emergency call. I just moved to Great Falls and I will definitely be using Big Sky from now on.

Everyone was very helpful and accommodating. Thank you for helping our puppy feel better.

My sweet baby wasn’t doing so well. We recently moved here and needed a Doctor that was very knowledgeable and caring for Cats. We found Dr Richardson. She talked our Samantha through everything she was doing to her, I loved that and made Samantha feel very calm. Sadly the diagnosis was good at all and Dr Richardson explained it so well but still not much we could do. That night we rushed her back and luckily Dr Richardson was still on duty. We had to help our baby cross. Dr Richardson let us take our time and cared so deeply. What an incredible Dr to have such an amazing heart. We and our baby are very grateful. You made Samanthas passing very relaxed for her, I am extremely heartbroken to have lost my heart & soul but I’m glad you were the one to help us. The staff is so wonderful as well, when they found out we were coming they were in deepest sympathy for us. The girls at the desk we very kind and made things very stress free knowing what we were about to go through. I would recommend this hospital to anyone that wants the best for there babies. We are clients for life. Jenn

I have a dog I rescued he bites Nd is very skidding they handled him well and mom and dad are happy and so is my baby

This is Ebba, When she was a puppy she got bit in the head by another dog and developed bacterial meningitis. She wouldn’t be here today if it wasn’t for this amazing vet clinic! This dog underwent her own little brain surgery. She is now about 3 years old and living a happy healthy life. This clinic didn’t give up on her and was willing to try. That’s all I could ask for! Not only try but they went above and beyond. Ebba still loves going to the vet today. Thanks to your incredible dedication and care!

We have only been here twice, once for a checkup, which the dr was very passionate and took the time to explain things to us. and just the other day I had to bring my yorkie in for an emergency visit. He had lost control of his hind end and legs and couldn’t move. Staff are very friendly and caring. The wait was long but is expected as a walk-in. There were others before us. The dr was very compassionate and looked him over very closely and watched the short video I captured of my little ones incident, which happed several times since the weekend. He watched him walk as well. Unfortunately my little one has a vertebra disease. The dr was very explanatory and what is the possibilities and outcomes if it worsens. So far our experience has been very good.

I brought my dog in after an accident and she needed an amputation. Dr. Blandford was so amazing and kind. He got Chica's surgery done and she is doing just fine. The entire staff showed a lot of compassion and care for my sweet girl. I cannot express how grateful I am for Big Sky Animal Medical Center.

Our dog was bitten by a rattlesnake around 10 p.m. at night and we had to rush her to Big Sky Animal Medical Clinic. She received excellent care. The vet and the tech on duty were very helpful and courteous and caring.

They were awesome. We were visiting town and needed vet services. Even though they were busy, they worked us in and got Cooper fixed up. The vet, techs, and staff were friendly, caring and professional. If you live in GF, we would recommend as your vet. If you need emergency services, they are the best solution. Cooper says thanks!!

Mine was an emergency visit and they took very good care of my dog. It was very expensive. When I asked the assistant how much it would cost to get my dogs teeth cleaned she said about $400 and said they were very expensive and she suggested I look for someplace cheaper to get my dogs teeth cleaned.Everyone was courteous and friendly and professional. I would take my dog back there again.

They truly do care! Leaving our dog while we went on a little trip stressed me out but finding out that the vet also kenneled dogs made us feel so much better! She was so happy to go and equally as happy coming home! For sure will be using them everything we go on a trip when she can't come!

I went in on Sunday and I wanted for over to three hours to be seen. I only seen the vet for 5 minutes, they wanted to draw blood and take a xray that costs almost $200. they took my cat out of room to do what ever it was they did, that made my cat even more stressed out. They gave my cat a medication that caused her to have a overdose. And when I called to ask about it the vet said it was not the medication it was due to me refusing to do a xray that was not needed. They did this knowing how it would effect my cat to try to get me to come back and spend even more money on a treatment that was not needed. I know that she was over dosed due to my own research and speaking with another vet. I am glad my cat survived thanks to the work of a different vet!

Had a sick dog after hours. The staff was very nice and helped calm both of us. The Dr made sure we understood everything he was doing and made sure he answered all our questions

My cat had urinary tract issues. I got daily calls about how he was doing.

The providers and staff really care about the animals foremost

Took my cat for a wellness check it was a quick and easy process. Great service here.