Affton Veterinary Clinic St. Louis, Missouri

114 reviews

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Reviews: Affton Veterinary Clinic (St. Louis)

All reviews (114)

Yelp (20)

Google (94)

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Allison DeVore

2 years ago

Always a wonderful clinic for our cat. Affordable, patient, and kind, we always receive wonderful service from all team members.

Elizabeth Ramsey

2 years ago

I have 2 very fearful dogs and Dr. Brooks is always very patient and calm during their appointments. Highly recommend.

Ryan Griffore

2 years ago

Ares and Aria love going to the Vet. They are very accommodating, very attentive, and offer peanut butter of offset our dogs anxiety. I highly recommend bringing your pets here.

Matt K

2 years ago

Fast and good with the dogs.

Donna Stemler

2 years ago

The best bet our dogs have ever had. Staff is great and Tara Brooks is the bomb. Love her

Katie Brammer

2 years ago

My Bacon and I love Affton Vet Clinic! Wonderfully Helpful Kind Staff.

Sarabeth Smith

2 years ago

Amazing staff! I found a little lost dog and they quickly helped me to find his owner! They were very kind to this little guy and let me know what to do to help him until his mom could come get him. I am very grateful for their kindness and their help.

Cindy Zimmerman

2 years ago

Like usual, service was top notch! Wonderful staff.

michelle stewart

3 years ago

Great all around experience.. Took my cat there several times for wellness checks ect. They did a great job with her spay.. Very Clean .. Dr. Brooks and her staff are the greatest..

Sue Harris

3 years ago

Both my dogs are well cared for and they are reasonably priced

Maryellen Davies

3 years ago

Staff is very helpful and friendly. They love animals and provide excellent care for them.

Ken Stoecker

3 years ago

Love the work that goes on inside this place. My animals love the techs and the Dr.'s. They have helped in a pinch and alway look forward to seeing my two boys on their yearly check up. If you have a pet, this is the Vet for you. Check them out.

Kyle McGinty

3 years ago

Service was good. Understanding, Explanations need to be more direct, less ambiguous.

Sandy Hottovy

3 years ago

I enjoy l the staff.

Justin Mann

3 years ago

Dr. Brooks and her staff are great!

Beverly DeSchepper

3 years ago

Had found a dog and took her to be checked for a chip. They posted a picture on Facebook and her owner called me. Very happy ending

Gail Robertsong

3 years ago

Best Vet I have ever been to. They really care.

Michelle McKeever

3 years ago

My husband and I are so thankful for Dr. Frei and the staff at Affton Vet Clinic. Not only is their veterinary care top notch, they are patient, kind and compassionate. They recently guided us through a tough situation with our dog, Stan, and we are forever grateful.

Sarah Ruiz

3 years ago

The staff at Affton Veterinary Clinic were AMAZING. Everyone was very kind and helpful. The Vet Tech answered all of my questions and made me and my dog feel comfortable and calm. The Doctor was so helpful, she was through and honest with her assessment, and answered all questions I had. I knew my dog was in good hands and I would (and will) recommend this vet clinic to anyone!

Sam Goodman

3 years ago

My girlfriend previously left a review, I'm just writing another because both our pups had their checkups today and it was great per usual. I saw Dr. Frei instead of Dr. Brooks and she is just as amazing. Dr. Brooks clearly picked someone to join her practice who agrees with her compassion and honesty. My FAVORITE thing about this clinic is they will tell you their honest opinion, and the price before you do the procedure, whether it's a shot or test etc. There is no smoke and mirrors that other vets pull where they say "oh we don't know the exact price". It's normal to want to know how much you're spending, and they're very welcome to help. Today I asked about one of my dogs who has a little bump on his stomach, and they told me the truth, saying it's probably fine, but if I want it tested just to know for sure it would be $37. We gladly did it and our pup is safe. It's refreshing to actually be told the honest truth for once and have an upfront simple price. They are also so nice and willing to answer any questions, even if they're overprotective pet parent questions. All the vet techs are also great! We drive over an hour round trip to get here and it's totally worth it.

Michael Kennedy

3 years ago

Absolutely pitiful experience today. My wife and I had set an appointment for our two cats to receive their annual shots. The day before our appointment (Jan 13), we received an appointment confirmation call for Jan 14 at 3:30pm (both my wife and I were listening on speaker phone). On Jan 14 at 3:20pm, we receive a call asking why we are running late to our appointment. After apologizing and explaining that we both understood our appointment to be set for 3:30pm (and that we were already running a few minutes behind with the inclement weather), we told the woman operating the phone that we were on our way. She said it wasn't a problem and they would see us soon. Upon arrival at 3:38pm, the woman working the Affton Vet Clinic desk told us that the appointment slot was over and we were out of luck. She then proceeded to tell us that we were flat wrong as to what time was confirmed by their office the previous day (again, we both clearly heard 3:30pm and marked it in our phone calendars). Suffice to say we are disappointed with the inflexibility of the desk staff and their seeming inability to work with clients. Even more frustrating is their inability to accept any fault in telling us the wrong appointment time. We will have to strongly reconsider whether there is value in continuing to do business with this clinic. Their standard policy is to bill clients for completely missed appointments, which I readily have paid in the past when we've been the party at fault, so I am curious to see how they handle this one. 2/4/21 update: We received an invoice for the "missed" appointment today. That's the nail in the coffin for this place; we'll be taking our four pets to another vet going forward. If anyone at Affton Veterinary Clinic reads this review, you should strongly consider putting select members of your desk staff through basic customer service training. I typically give small businesses the benefit of the doubt, but showing a combative attitude toward customers never gets a pass. Guess I'll die on this hill.

Teri Butler

3 years ago

Where I take my dog and cat there very good Vet

Wendi Lutz

3 years ago

The Staff is great my fur baby always leaves happy ????❤️✌️

Kenneth “Richard Goesnya” Thomas III

3 years ago

What a great place for your fur babies. The staff is very knowledgeable and caring.

James Ehrenreich

3 years ago

saved my dogs life twice, need i say more. the best

colleen a

3 years ago

The only place we take our fur baby.

Dinorah Bommarito Pantano

3 years ago

I've been visiting Dr. Books for well over 10 years. She is a compassionate professional willing to help keep your furry family members healthy and well.

Chico Stuthers

3 years ago

Hello ???? ???? Thanks xoxoxo

Jeff Stephenson

3 years ago

Only place I will take my dogs. Doctors and staff are great. My dogs actually get excited about going to the vet.

John Fraley

3 years ago

Dr. Frei was awesome. Seems everyone working here was wonderful. My new veterinarian for Fred.

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Affton Veterinary Clinic, Missouri, St. Louis

8455 Gravois Rd

Business Hours

Monday

9 AM - 7 PM

Tuesday

9 AM - 7 PM

Wednesday

8 AM - 7 PM

Thursday

9 AM - 7 PM

Friday

9 AM - 5 PM

Saturday

Closed

Sunday

Closed

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