Willowbrook Veterinary Clinic Saint Louis, Missouri

84 reviews

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Reviews: Willowbrook Veterinary Clinic (Saint Louis)

All reviews (84)

Yelp (9)

Google (75)

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Maryrose Meluso

2 years ago

Love Dr. Applewhite and her team

Carla James

2 years ago

Anytime I bring my babies here, they are treated with love and care and they get the job done. Dr Sympson is wonderful at her job. I woild not go anywhere else but here.

David Toole

2 years ago

A great place with an incredible staff. Everyone there is caring. Highly recommend!!

Tonia Scherer

3 years ago

First, I rarely leave reviews unless I feel moved by the attentiveness or quality of a business. I have certainly felt both from Willowbrook. I was initially associated with this vet after I adopted a dog from the local county shelter. I was told by the shelter my dog would need to undergo heart worm disease treatment and it would be covered by a wonderful local organization as long as I took him to their local vet (Willowbrook). After visiting Willowbrook for testing it was confirmed twice, over the course of 6 months, that my pup did not have heart worm disease. Such a relief. He was a happy and healthy dog and showed no signs of it, either. He has also been on a preventative that Willowbrook recommended (please make sure your dogs are on heart worm preventatives!). However, he recently had a weird itching/ biting attack that caused me to call his vet out of concern. Dr. Symspon, who I had seen in the past, was not available that day, so I left a message with the woman who answered. She said they were very busy but the other vet, Dr. Applewhite, would get back to me by the end of the day. She also told me to text photos of what my dog was doing to himself. I really appreciated this thoughtfulness. Surprisingly, Dr. Applewhite called me back a couple hours later. She listened carefully and let me vent all my concerns and made me feel like Bowie (my dog) was her biggest concern in that moment. Once I brought him in, she discussed the potential causes of his itching and told me the best and cheapest route to go to rule out what his potential "allergy" or cause was. After asking her to examine a few spots Ive noticed (which she did not hesitate to do, despite that not being the reason for my appt) she later confirmed he had mast cell cancer and potentially another type of cancerous tumor. I was heartbroken but also felt relief for having an answer and a clinic who took the time for me and my dog. I could make this review longer by explaining all the other ways Dr. Applewhite and Willowbrook helped out here, but I wont right now. I called back today and the human who answered my call, Laura (I think), was equally patient and understanding as I expressed my recent concerns and plan to schedule his surgeries. I know how busy vets are right now so having that "bedside manner" with the patience and sympathy is refreshing. I live in STL City and have tried to find closer vets since first rescuing my boy, but I some how ended up back here, and this has been the kindest, most patient, and positive experience I could ask for, during a time of stress with my buddy. I find it worth driving to West County for the service they have given thus far.

Audrey Alston

3 years ago

Love Dr Applewhite. She takes very good care of my pets

Cindy Bragg (Cindy B.)

3 years ago

I love this place! They are really awesome with my Nala bear. They give her exactly what she needs every time and the best advice too! Thanks Dr. Applewhite,and the AMAZING rest of the staff!

Denise Levine

3 years ago

My 14 year old passed yesterday and the staff were incredible.

Lisa Eberle-Mayse

3 years ago

So wonderful! They have provided awesome care for our fur babies for many years. They have been extraordinarily kind and empathetic when we have had to make the difficult decision to euthanize our sweet ones. Highly recommend.

Matthew Boyett

3 years ago

We've been customers/patients of the great medical staff here for quite a few years now and I would only hesitate to recommend them because I don't want them to get too busy. We've had regular run of the mill visits with them, we've welcomed a new furry family member with their help, and we've also said goodbye to another furry one with the assistance of Willowbrook as well. They are friendly, professional and handle themselves with elegance. Prior to Willowbrook, we had tried a few other vets nearby, and either because of high prices, bad attitudes, and/or ineptitude, they just don't stand up to the high bar of the team at Willowbrook. I hope the employees get a chance to read this as my family truly appreciate the great job that you do. Either you really love what you do and it shows, or you're doing great at faking it. Keep up the good work.

Justine McArthur

3 years ago

We have a well... difficult dog. The Willowbrook staff has really worked with us on helping our 100lb monster get what she needs for care while keeping everyone safe. Thank you!

Golda Burke

3 years ago

Love the staff. The show love and support to their patients and their families especially during this crazy time of COVID.

CHEVALIER 33

3 years ago

Dr. Sympson is the most caring and professional veterinarian imaginable.

Cathryn Hutchens

3 years ago

The staff were very friendly and caring. They were professional, very informative and answered all my questions.

Mxx Kxx

3 years ago

My dog is my family and the people here treat him as such. They care about the animal and the owner. After a horrific experience with another clinic in the area, I am ecstatic that I found this Vet. Thank you Dr. Sympson and staff...

Rick Walker

3 years ago

Very efficient clinic and very professional people

Tammy Jones

3 years ago

Very nice staff and vets, highly recommended

Sarah Howell

3 years ago

If I could rate this place a zero stars I would. I am not sure how this place has good reviews. The first time I waited over an hour in the parking lot after my appt time.l, second time over 45 min. They were extremely rude and my pet has been to many other places (move a lot for work) and everyone loves him and tells him how great he is. This place both times has tried to drug him with “Valium” for no reason. My pet was extremely upset after going to this place both times. Animals always sense when something is off. Do NOT recommend. TO your RESPONSE: I 100% brought my pet there TWICE. And also both times was suggested to give my cat drugs for the appointment. Quit trying to cover up your unethical behavior. Also took my pet to another vet on the area, had zero issues for the same appointment. Clearly something is off.

Kristin Pirrie

3 years ago

The staff is using COVID precautions and makes the visit smooth and easy. The vet tech was kind and thoughtful toward my nervous pup. Thanks for working with him!

Wade Forrester

3 years ago

Terri and the entire staff at Willowbrook are the best. They genuinely care about your pet. My wife and I both highly recommend Willowbrook.

Jill Gainer

3 years ago

Dr. Sympson and her staff have cared foe our dog Bailey for 12 years. We live in Wildwood now and still make the trip to Creve Coeur to see her because she’s so amazing and just loves our dog.

David Cori

3 years ago

Very pleased with this business.

Beka Kin

3 years ago

Great staff and a clean building. They have three in house cats that are friendly and roam the building.

Charis Schneider

3 years ago

Dr. Levinson is amazing! He took my cat Luna in last-minute for a life-saving surgery. We’ve been loyal customers since moving to St. Louis. Definitely recommend.

Barbara Williams Stewart

3 years ago

I love this vet clinic! All the doctors are very caring and competent.

Deb Earp

3 years ago

Extremely friendly staff, who helped a within minutes notice!

Errin Johnson

3 years ago

We love this place! Sherlock is always happy to see Jackie!

James Lamkins

3 years ago

A Knowledgeable and nice staff. That Makes it a great experience, for my pet.

Jenn Wardlaw

3 years ago

The staff and doctors work tirelessly to give the best care and communication, even during these I save Covid times. Thank you!! You are so appreciated!!!

Jennifer Dixon

3 years ago

This is an AMAZING place. Everyone here really cares about your pet. They are very knowledgeable. I have taken all 3 of my animals here and will continue to. Superb service. *Jackie is also a great addition to the staff. Rockstar!!

Corie Burley

3 years ago

Friendly staff and prices are reasonable. Easy to get an appointment

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Willowbrook Veterinary Clinic, Missouri, Saint Louis

10459 Old Olive St Rd

Business Hours

Monday

9 AM - 7 PM

Tuesday

9 AM - 7 PM

Wednesday

9 AM - 7 PM

Thursday

9 AM - 7 PM

Friday

9 AM - 5 PM

Saturday

9 AM - 1 PM

Sunday

Closed

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