Loving Hearts Pet Memorial Center and Crematory Eureka, Missouri

Last week we had to say good-bye to our very first dog. Losing Chauncey was/is one of the hardest things we've had to go through. We never had children so our pets are the closest thing we come to that, and in losing our "baby" the grief was practically overwhelming. The amazing staff at Loving Hearts was so kind and helpful and understanding, and helped us through this terrible time. The fact that they allow you to attend the cremation and allow for that kind of closure, if that's what you need, is nothing short of a Godsend. Other pet cremation companies came up with excuse after excuse as to why we couldn't be there with his body through the whole process (which made me question whether they were actually performing the individual cremation or if we would have gotten our pet's actual ashes back.) Loving Hearts went out of their way to make sure we could be there for the whole thing if that's what we wanted. We cannot thank them enough. They are the only pet memorial and cremation service we would ever recommend!

I had to let my sweet French bulldog Mabel return to the stars after 14 1/2 wonderful years. She was my “heart dog” and very important to me. My father is a funeral director and he highly recommended Loving hearts after knowing a person that worked there and said it was a wonderful place. When I called, the person I spoke with explained the process and was very thorough about everything which I appreciate in such a difficult time. After I arrived I filled out paperwork and was not pressured in any way to purchase anything “extra”. It’s heartbreaking when I hear of facilities that take advantage of people in times of need. When I brought her in I had an old tshirt of mine to go with her and a single red tulip from a bouquet my friend had sent me after she heard the news. I also had her bed and a plastic bone for her but they gently explained that it would not be able to go with her because of the materials it contained. When paperwork was through they had offered a last viewing. I was unsure how I would feel about it but they had her set up in a room on a plush bed just like she was sleeping, with the tulip in between her paws. It was absolutely beautiful and I’m so incredibly thankful that I had one last chance to pet her soft fur and sniff her little frito feet. It was closure for me that I didn’t realize I needed. She was ready to come home the next morning and I was given a time when she was being cremated and a certificate that it was a private cremation. The attention to detail and the compassion of this company will stay with me forever. The funeral service industry can be a hard and under appreciated profession but I will be eternally grateful for Loving Hearts.

We requested the private cremation and the service was complete in less than 24 hours. The staff was compassionate and professional. Special thanks to the young lady who guided us through the order process. She truly cared, patiently answered all our questions and was attentive to details. When ordering the clay paw print, we asked whether it is safe to leave it outside. The young lady remembered our question and let me know when I was picking up the urn that she consulted her manager and the clay print should be sealed, if left outside.

I received my Sparkys cremains on the day that I adopted him 8 years ago. I did not expect the pawprint or the certificates that were so lovingly given to me. Thank you to the whole staff and anyone who personally helped Sparkys journey.

We went here with our fur baby and they were amazing. They made the whole experience a little less painful because, they were so kind and loving towards our fur baby. We knew our baby was in good hands when we left. We will go to them if we ever need these services again and I highly recommend them. I couldn't of asked for a better place to take our baby to say goodbye.

We look our family member LULU in that had just passed away. They were quick to respond to me message and handled her cremation with respect and support. They took great care of her and our wishes and did a wonderful job. They understand how much she meant to us and delivered much more than what we expected. Thank you so much for taking such great care of LuLu.

The kindness and compassion we received at Loving Hearts after the loss of Hershey is the reason we hold a special place in our hearts for your staff. May you be Blessed, knowing you provide such comfort at such a time.

Megan at Loving Hearts saved.the.day!!! These people deserve the most kudos ever! I will be forever grateful to them for retrieving my baby & getting her cremated and back home where she belongs! Thank you so much for your empathy and courtesy!

The staff at loving hearts when above and beyond for us. We got our pets remains back within 12 hours. We watched the whole process and we are grateful loving hearts gives its customers that opportunity. Other places see you as a number and don't treat your pet with respect and wait over 2 weeks to have the remains done. Go with Loving Hearts and you wont be disappointed.

This place helped me through the losses of 3 of my babies...I had.beautiful private cremations for all 3 and the service and staff were beyond helpful and professional...They helped ease my loss and i thank them for it..I would reccomend them to anyone

What a wonderful experience I had at Loving Hearts. They treated me and my beloved Valentino with such respect. From the moment we pulled up, the staff met us at the car to transport my baby. The staff was very helpful in helping me choose an urn & memorial jewelry. The staff cleaned him up and laid him upon the most beautiful, soft blanket. I was then able to say my final goodbyes in a private viewing room. The room had a candle burning as well as soft, pretty music. They really treated my Valentino with the utmost respect and dignity. I received my beautiful, engraved urn and memorial necklace in less than a week and I couldn't be more pleased. They helped make everything a little easier during this very emotional and difficult time. I highly recommend Loving Hearts to anyone needing this service.

Thank you guys for the wonderful job you all did on handling my beloved Patches .

July 17, 2019, i lost my baby, her name was Chimi. She was my first dog and I absolutely loved her. .. I couldn’t stop crying. I couldn’t leave her at the place for her to be cremated. .. I couldn’t speak or even think clearly. They hugged me. They let me sit with her. Cremated her the same day. They were kind. They cried with me. I highly recommend Loving Hearts! Thank you guys for being there for me when I needed you!! I’ll never forget it

Our vet offered cremation services for our dog, Abby, which we wanted to do. When I received her ashes from Loving Hearts, I was brought to tears by the thoughtful extras they provided, all at an extremely reasonable cost. A complete surprise. They went way above and beyond what I expected.

Please take your family pet to Loving Hearts! Every single person who works there has the biggest heart and endless compassion! You can take your pet to their location, or you can have them pick up your pet and they treat the remains like human remains with rigorous procedures of identification to ensure it’s your pet throughout every step of the process and they handle your pet carefully and reverently. They offer a private room where you can watch the cremation, or just see your animal at the chambers entry way and then close the window to the room, giving you more time and another chance to say goodbye to your loved one before the cremation. You can simply wait for your pet to be returned to you right after the cremation process, or they will bring your pets cremains to your home, ensuring your receiving your loved one back. My pet and our family were treated with love, respect, kindness, compassion and professionalism! I only hope when I pass I’ll be treated with this level of love, care and attention! Thank you to the entire staff at Loving Hearts!!!!!!

I was offered their paw print memento through Banfield Hospital when I had to let our Old Man go. The results were sloppy. The name was crooked and the paw print was smudged and suspiciously one claw was missing. Made me suspicious that it …

After our husky passed we looked into a place to have him cremated and of all the places we looked at and talked to Loving hearts was who we went with. They were extremely polite and had a beautiful selection of urns and services to choose from. Pricing was nice and the staff even let up come after hours to pick up because we wouldn't be able to for a couple of days otherwise. Our urn was beautiful and worth the price and we ordered clay paw prints for the family and they were excellent quality. We will hopefully not need their service in the near future but will be back when we do.

Everyone is very compassionate and understanding on how hard a loss is. I would highly recommend them to anyone!

They were very polite and offer so many options. They were very kind when I lost my little boy!

I highly recommend Loving Hearts. We lost our cat Stimpy last Friday at age 14 and were treated with compassion and respect from the first call through picking up his ashes. The experience far exceeded a previous encounter with another pet crematory for our dog several years ago. There wasn't any pressure or rushing. We were offered a viewing and to attend the cremation but chose not to and remember him as he was. His ashes were returned in a nice plastic urn (far superior to the cardboard box our dog was returned in by the other crematory) The package included a certificate verifying a private cremation, a personalized memorial card, a coping with grief pamphlet and a velvet bag containing wildflower seeds to plant in his memory which was such a thoughtful addition, all in a nice box. The people at Loving Hearts made our grief a little easier to cope with.

We appreciate all the kindness we have received from this amazing place! The most dignity and respect!

I just got my clay paw print back from my vet and I can’t believe you guys charge $25 for this! It’s awful! Half of his paw is missing because it’s cut off the side of the circle! Shame on you guys! This is all I have left of my kitten who died of FIP and you’ve stolen this memory from me!

We brought our Maggie to them on March 2, 2019. The Staff was absolutely amazing. We were crying as we brought her inside and was met at the door by Sonja who started crying as well. I dont remember the other gentlemans name off hand, but …

This place is amazing. The staff is genuine and cares about your animal as much as you do. They made the closure process much easier. Thank you so much for doing what you do.

I have never felt so comfortable and trusting when it comes to cremating a loved one but they made the process as painless as possible and they treated my baby with all the respect she deserved. The staff there are really outstanding caring people and I would recommend this place to anyone!

This is a long review, but worth it. When I had to make the decision to put my 13 year old dog to sleep unexpectedly, …

I would recommend this place to anyone. The entire staff was so friendly and accommodating.

I had a wonderful experience with you all and I would like to thank you for sending me back my pets paw print

We had our cat cremated here and would recommend this place to anyone. Very professional,caring and understanding.

I was very impressed with the detail and thought that they put into our pets cremation. I would recommend them to anyone who is in need of these services. We will always miss and love Butch but we will have another great way to remember him by with all that they have done for us. Thank you Dan and Christine