205 reviews
All reviews (205)
Yelp (8)
Google (197)
Newest First
Newest First
Oldest First
Highest Rated
Lowest Rated
Jeremy Caraway
2 years ago
Very friendly and knowledgeable staff. They had good quality and quantity.
Chris Rankin
2 years ago
Easy to navigate aisles. Found what I was after quickly, checkout is efficient. Staff was courteous and helpful.
Shannon Miller
2 years ago
bought fish and dog food. associate was very helpful. the person who helped with my fish was very knowledgeable about fish and I appreciated that expertise.
Jimmie Bradley
2 years ago
Just your friendly neighborhood pet store. We went to get some cichlids, and snails for our fresh water 65 gallon tank. Mikaela, i hope I spelled her name correctly, but they were very short staffed and she was amazing! Extremely helpful!! I am so grateful for her help. I recommend this store.
Jay Harris
2 years ago
Close to home and friendly staff. But haven't had my dogs favorite food In a while and dont seem to have a answer as to why.
gabrielle basco
2 years ago
Love the staff. I love the groomer and my daughter got a hamster and they're not expensive everything in there is not overpriced.☺️☺️
Andres Valverde
3 years ago
Always great customer service and clean
Savannah Moody
3 years ago
After driving an hour to drop my dog off for her grooming appointment they refused to see her without a signed copy of her rabies vaccination from her vet which is closed on a saturday. Even though she had a RABIES TAG on her collar from the vet.Kayleigh Faye was just extremely rude and yanked at my dog on the leash and made snide comments and rude remarks.I would not trust my animal with them after this.They groomed my other doodle last time and he was whining the entire way home and now I know why. Who knows what happens behind closed doors here.
Terry Sandlin
3 years ago
Fantastic place for everything your pet needs. The staff is always friendly and helpful. I shop here often ( almost weekly) and have never had a concern. Highly recommended this place!!!
Helaine Moesner
3 years ago
Tried to find help and nobody was available. There was no one to answer questions. Horrible store, very, very lazy employees who would rather sit around and chat than help customers..
Jay Blu
3 years ago
Great staff. Very knowledgable.good and healthy selection of fish. Dad needed help with a cat that has a rash (not fleas). Banfield was zero help. They dgaf if your pet is not a patient but a staff member quickly stepped in and walked us to the right aisle and explained several options. Did not get his name...sorry. on over to the fish aisle everything looked good. Will helped me with my questions. Again...great staff.
Heather Carr Kimmons
3 years ago
Loved how quickly we were in and out to pick up some dog food and the selection they have!
Joy Sheckells
3 years ago
Great and Informative Associates. They will go out of their way to help you! Well done!
Michelle H
3 years ago
Very clean, great staff that were very helpful.
Saige Morey
3 years ago
I loved the people there
Doll With A Dollar
3 years ago
We typically have okay experiences here. It’s sometimes expensive, but sometimes we can find sales and they have huge variety. However, today we went in to purchase some new fish, and even after asking for help, no one came to help us. Have no fear, we left to go to Petco where no one even said hello to us, so at least Petsmart has that going for them. If you’re looking for great customer service, I recommend Pet Supermarket by Publix in Daphne.
Pete DiPaolo
3 years ago
Something for every pet. Great selection of products. Wonderful services. Fantastic staff.
Sandi Cushway
3 years ago
Always have a wide variety of products at varying prices for whatever type of pet(s) you have. They typically have an adequate number of employees when I am there. Always very friendly and available to answer questions or help you find the perfect toy for your pet. One-stop shopping for your pet.
Shanygne Williamson
3 years ago
Has everything you need for your pet really, has different birds, reptiles, fishes on sale and also pets up for adoption, a name tag maker and huge variety of tags to choose from, they have plenty of accessories for your fish tank
Terri Cornelius
3 years ago
Skeeter had his teeth cleaned and wellness check up.they were great.took care of my baby.thanks
Julia Anne
3 years ago
Many items were out of stock. Cat trees are over priced compared to online prices at competitors.
Chandler Bryant
3 years ago
I feel bad for the bettas! I think Walmart took better care of there bettas when they had them than this place! Half were dead and still on the shelf and the ones that weren’t dead the cups were yellow and disgusting. I don’t think the employees know much about fish care cause the entire fish section is just sad. ????
Chris Crone
3 years ago
Always see the kitties. I have 3 or I would adopt.
lisa drury
3 years ago
Very helpful and friendly. Clean and had everything I needed in stock.
Lora Fannon
3 years ago
The sales associates were very nice and helpful. The dogs enjoy going in and looking and smelling the new treats and toys.
Theresa Banfield
3 years ago
Very friendly and very helpful
Lindsea Bishop
3 years ago
Could be more stocked, and offer more options
Taylor Jalbert
3 years ago
Made my cat’s wrist tumor worse
jeni ray
3 years ago
Wonderful with allowing pets in with owners, very good prices
April Brockmiller
3 years ago
I would give it 5 stars if I could find clothes for my puppies. Everything is too overpriced too.
show more reviews
Business Hours
Monday
9 AM - 9 PM
Tuesday
9 AM - 9 PM
Wednesday
9 AM - 9 PM
Thursday
9 AM - 9 PM
Friday
9 AM - 9 PM
Saturday
9 AM - 9 PM
Sunday
10 AM - 7 PM
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Is this your business?