49 reviews
All reviews (49)
Yelp (10)
Google (39)
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Kameron Green
2 years ago
Have used Banfield for years. They have always had friendly and helpful staff.
Erik O'Neal
2 years ago
Great service but pricey. In an emergency they have the best equipment.
Brendolyn Prince
2 years ago
The staff are very friendly and welcoming. The veterinarian was very informative and friendly as well. The Office was very clean and organized, very professional looking. I would recommend the to all pet lovers!
Margaret Moon
3 years ago
Vet and staff was very nice and caring
John Anthony
3 years ago
I love taking my dog there they do an amazing job. And is that is super caring and understanding
Ilene Bush
3 years ago
They treat your pet like ther own. Thank you Banfield employees for taking care of my Aubrey in her final days.
Rebecca White
3 years ago
They always take care of our fur babies Sadie and Winnie. Love Dr. Kraft, Dr. Bob etc.
Cady Patrick
3 years ago
Wonderful vets that truly care about your pets and work with you while being honest. They saved one of my dogs lives and treat my pets like their own.
Twinkle Davis
3 years ago
This location is awesome! Everyone is so nice here. I love Dr. Bob!! He is the best with my German Shepherds lol. Jo is really sweet as well! I'm always looking for her when we go or call. My dogs are very healthy with no problems. Thanks to all of their care given.
Jessica Davis
3 years ago
They were extremely kind and considerate, considering my baby's situation. Unfortunately the outcome was nothing short of tragic, but I felt that they were sincere and I would def recommend to anyone. And I will def be using them as my permanent vet for my babies. The staff and Dr went above and beyond to comfort me and my children. They even went as far as sitting with my girls while I said my goodbyes.
kayde Anne
3 years ago
Dropped to 3 stars due to rude phone assistance. Veterinarian services still good though.
M.C. Dembo
3 years ago
Compassionate, kind and caring folks. They've proven they care time and time again, most recently when I discovered my dog had worms. They made sure I understood everything and even though my plan don't include medicine, I feel blessed to have a vet I can completely trust. I will keep using them.
Tasha Allen
3 years ago
It was my first time with my new baby, Kadance, we had a wonderful experience, they are very freindly and made her feel very comfortable. Service was fast and accurate.
Ysatis Dickinson
4 years ago
They are really nice and my dog loves the staff but they don’t ever answer the phone!
Nicholas Stuart
4 years ago
We had to put our baby to sleep, and the staff was very professional and caring! I couldn’t have asked for a better situation when it comes to my animals care! I will continue to visit Banfield and have them take care of my other animals! Y’all are the best! Thank you for your compassion.
Julia Black
4 years ago
They all know my dog and they treat my dog so well here.
Jessica Purvis
4 years ago
Love love love everyone at Banfield! For our oldest cat we used a local private vet office, but then 3 years ago we found a kitten, male orange tabby.. we went into PetSmart to get him supplies & decided to get him a check up at Banfield while there. I wasn’t sure what to expect it being tied to such a large corporation, but was very pleasantly surprised how personal everyone was! From the receptionist to the nurses/vet techs to the doctors themselves, everyone was so kind & caring, knowledgeable & helpful! They took such good care of our kitten for all his needs from vaccines to neutering that first year of his life. Dr. Heaton is a great doctor! It’s obvious she really loves and cares about animals. She’s smart and humble and she listens and takes the time to go over everything. We just recently found another kitten and took him to a local private vet that we’d heard good things about and wanted to support local businesses during these tough pandemic times BUT it was nothing like Banfield. After one visit we were done with them and that day called Banfield where we knew we would get better service. Banfield charges reasonable prices and have great affordable comprehensive wellness plans that cover everything you need and make pet care affordable. So far I don’t know any local private vet that offers that....Dr Heaton & the nurse Tiffany gave our little kitten the best care. They were quick and thorough. Taking the time to explain what all he has to get done, why, and the costs and also gave us detailed paperwork/instructions. They loved on my baby and treated that time with him with no other distractions...it was no one else’s time but ours and he was the most important thing to them in that moment...They were super busy but still treated our kitten like he was there #1 focus and all his needs and any questions we had were just as important to them as they are to us. They’ve treated each of our kitties like they are as special to them as they are to us! Again, LOVE LOVE LOVE Banfield. Never had a bad experience with them. Kind, caring, detailed, thorough & knowledgeable treatment, no long wait times, and affordable!!
Hasan Almezel
4 years ago
They know what they are doing. If you have a pet, you must take it there for the best overall health!
Beverly Charles
4 years ago
Good place to take animal,nice people not like Springhill Vet unfriendly Recept. Overlooking Tech.
Michelle Williams
5 years ago
They took great care of my kitty Ski
Gabbie M
5 years ago
Awesome! I went in needing multiple things done for my dog and Melissa and Jo took wonderful care of me! Very friendly and welcoming ❤️
Gary Rose
5 years ago
Absolutely wonderful. We seen Dr Bob yesterday and I've seen bad reviews in the past but I can tell you that our experience was beyond excellent yesterday. Checked in and seen quickly staff was extremely nice and so was the doctor. They will tell you step by step how much things will be without having to wait forever to get a price. They work with you easily and explain everything very well. Would definitely recommend this place to anyone based on our experience here.
Heather Blair
5 years ago
I cannot say enough kind things about this branch. The Spanish Fort branch was our Home Hospital forever until we had to make a visit in a pinch, and this branch is much closer to home now. The entire staff is friendly, prompt, and informative. I really can't say enough good about them -- it is wonderful that they recognize your pet as soon as you come in -- they don't even need to ask their names. Dr. Bob won us over -- he shows genuine interest in the care of our pets, and is always sure to make time to consult us on everything in a very clear manner. Fast forward to a recent event where my pup needed immediate attention. Clinic Manager, Melissa showed genuine empathy as I was very upset and concerned - as soon as it was advised I needed to see a specialist, she got on the phone to find the place best suited for our needs and did all the leg work so that all I needed to do was get there. She also called that clinic each day to check up on my pet and follow up with me as well. There are no words for how touching this was for me, someone who views their pup as more than a pet.
Hope Sanders
5 years ago
Provides great care for our fur baby.
JOHN LOPER
5 years ago
Dr bob and ms jo and emily and dr heaton are all great people. They actually make me feel comfortable leaving my cat cookie with them and cookie loves them. Thanks to these guys cookie has been with us going on 14 years and is still very healthy for her age. Thanks to dr bob and dr heaton and all the staff there. I cant thank u guys enough for what you do. Thank u so much.
Kimberly Phillips
5 years ago
It was very pet friendly and relaxed and they answered all my questions and told me about different plans I could do for my puppy's needs. I encourage everyone to visit here
Lisa Jones
5 years ago
So these people completely botched my cat's neuter when my sister took him in. The poor guy was completely miserable for weeks and bled for days after. We've had other other pets spayed/ neutered at other vet clinics and never had an issue. They were apathetic when we reported the issue we decided to never bring another animal there ever again. They also renewed my sister's plan after she had told them she wanted to cancel and she had to raise hell to get petsmart to cancel it and refund the charge. Pretty much any other vet would take better care of your pet. Stay away from this place if you love your furry friends.
Merideth Landry
5 years ago
I have been with Banfield for 5 years now and they have been wonderful. I have never had a problem with them or their services.
Nina Robinson
5 years ago
I took my baby on appointment she had I sit in the waiting point waiting on a doctor it's took them forever to come in they forgot about me they Gave me a $15 discount
Tabatha White
6 years ago
This place is a joke first visit over$300 & knowing what the problem is Second visit $300 more because the dr that seen my dog was out sick so dr on duty had to rediagnose him what a scam they knew what the diagnosis was from the other vet Never again Staff have no clue I had been with banfield a long time with my other 2 dogs
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8 AM - 6 PM
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7 AM - 6 PM
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7 AM - 6 PM
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8 AM - 6 PM
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8 AM - 6 PM
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10 AM - 5 PM
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