280 reviews
All reviews (280)
Yelp (9)
Google (271)
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2 years ago
Tasha did a fabulous job grooming my standard and I will be using her from now on....really awesome!
Beth Russo
2 years ago
Staff is so friendly and helpful.
Akili P
2 years ago
Everything was great for a bath and a brush and a sani cut! No issues as of now!
Sharon Mosby
2 years ago
Not a great selection of fish
Kay Simone
2 years ago
Went to my local PetSmart today, and had my tank water tested. I was given the okay that it was ready, and I purchased a total of 5 GloFish Tetras. The green one died 40 minutes after I got it home and I returned it for another. Upon my arrival back home from the store, I found the other 3 tetras dead! This isn’t my first tank, and I carefully conditioned my tank & prepared it for the tetras. I’m currently getting a refund & I will no longer be shopping at this PetSmart.
Jessica King (Dar)
2 years ago
Here 6 days a week still LOVE it
Kelvin Reed
2 years ago
I visit for Banfield and dog food. Good prices and perks as a frequent shopper
Lindsay Jones
2 years ago
This store needs some serious attention. The saltwater fish looked awful. Not to mention there is a decent sized Niger Trigger fish in 5 gallons that should NOT be in a tank even 10 times that size. There were no lights on the saltwater fish and the fish that weren't obviously stressed (glass surfing) looked faded and ill. The pocket pets(hamsters, rats and such) smelled terrible and one was straining with diarrhea(assuming wet tail)... I will be going out to Madison from now on. This store is just sad and disgusting.
M.J. Johnson
2 years ago
Their grooming Salon is great.
Kim Tobias
2 years ago
PETSMART IS THE BEST! Excellent CUSTOMER SERVICE AND MY ORDERS ARE ALWAYS IN STOCK! THANK YOU PETSMART!!
Dilley Miller
2 years ago
Came in 15 minutes till closing and got this Gecko. They were more concerned with closing on time, which I get. But we were standing in the same spot and knew what we wanted for about 10 minutes. No help, suggestions, recommendations or anything. But hey, hopefully we got the right stuff? EDIT: Apparently you're supposed to get a brochure and they're supposed to make sure you have everything the first time you buy a pet. I came in for another Gecko and this was still not offered. Went to Petsmart in Flowood for a scorpion and different atmosphere. Associate is with you since by side and has all the information you need to be a first time pet owner. Very disappointed I even came to this store.
Rene “Trustnoone1” Rene
2 years ago
Heaven Denson went her for her first bath...
Annie Matthews
3 years ago
Good professional customer service.
Dawn Barr
3 years ago
Love the staff!! They really do care about the pets they take care of.
Debbie Lamkin (Debo)
3 years ago
We take our dog for yearly checkups! Always clean and friendly!
Elizabeth Garner
3 years ago
They've always been very neat nice to us at PetSmart had a great experience got
eva van
3 years ago
Dead fish on the floor they look like they've been there for days. Some were smashed.
Anna Christopher
3 years ago
Helpful, courteous, knowledgeable and professional. I never have to look for someone to help me, usually someone is only a row away. Frequently they are there, "do you need some help ". Very high praise indeed in this day where everywhere we go, I listen to excuses for poor behavior and work ethics as "so sorry we are short staffed".
Booker Robinson
3 years ago
Curb side service was good
James Broadwater
3 years ago
Found exactly what I was looking for. Staff helpful in finding my items.
Janice Maddox-Howard (Goldiejan)
3 years ago
Great selection of Fish,today. Clean well stocked store!
scorpio queen
3 years ago
Had to travel a long way but it was well worth it my fish are good and they are happy. Thanks pet smart
Robert Rosser
3 years ago
Stopped selling tropical fish a long time ago.
Christy Renfroe
3 years ago
No one greeted us coming in even though employees were standing there. The store had ZERO fish and when we were leaving empty handed no one asked us if we needed help finding what we were looking for.
Tekka Johnson
3 years ago
Have purchased two baby guinea pigs from here and they end up with skin issues/ringworm. The first one we brought back to exchange because of skin issues and the new guinea pig has the same thing. I'm not sure if they are changing the guinea pigs bedding enough at the store
McKnight Sara
3 years ago
Excellent service....Adam did a wonderful job helping me find the right kind of dog food!!!!
Kenzie La Costa
3 years ago
I love this Petsmart. Everyone is very kind and they have so much stuff. ❤ I would drive out here any day. Well worth it. The ladies at this Banfield are alot kinder. Except my girl with the tatts n gages works at both.
conneil hicks
3 years ago
It was great. Inventory was low but very helpful
Alicia L. Arrington-Thomas
3 years ago
It’s a good place to bring pets when they need to see other pets and their human(s). It’s easy to order online, but easier to allow your pet to be able to walk with you as you shop.
Quiana James
3 years ago
Sometimes they have what I’m looking for, a lot of the times they don’t. But the staff is really nice!
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Business Hours
Monday
9 AM - 9 PM
Tuesday
9 AM - 9 PM
Wednesday
9 AM - 9 PM
Thursday
9 AM - 9 PM
Friday
9 AM - 9 PM
Saturday
9 AM - 9 PM
Sunday
10 AM - 7 PM
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Is this your business?