97 reviews
All reviews (97)
Yelp (8)
Google (89)
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Shawn Savage
2 years ago
We had to say goodbye to our 16 year old dog Clyde on Friday. A vet gave us a choice about cremation. It's either group cremate or private cremate. If you choose'' private cremate'' you'll get ashes back about a week after. We spent 16 years with our dog. He's part of our family. We didn't want to leave him alone. So we called multiple places & all of them stated we could not witness the cremation. We started to feel hopeless and we decided to try one more phone call then we found this place. We came from Rochester MN. It was about an hour and an half drive. It was worth it. Thank you so much for the care and respect that you provided to us and our beloved dog, Clyde. Very professional and sympathetic. We would highly recommend a private cremation.
Laura Hennen
2 years ago
I could not be more thankful for Pet Cremation Services of Minnesota. My beloved dog passed away very suddenly and unexpectedly. I knew I wanted her to be buried on our family’s farm and a few days after she passed I decided that I wanted to have her body cremated. I called after hours and missed them and intended to call back the next day. They actually immediately called me back and with extreme empathy listened to my story and shared an overview of their services. My father and I brought her remains a few days later. They met us at our car and assisted my father in bringing in the box with my 60 lb. dog inside, gently helped me with the paperwork and offered us two drinks to go. I mentioned I wanted to place some of her ash in a necklace, so they even provided a small scatter box. Because I have that, we’ll spread our ash at our home and at our family farm. The details and empathy matter and I felt my family pet was as respected as if she were a human. I feel a great deal of peace now and extreme gratitude. Five stars is not enough! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Marlene Thomas
2 years ago
I called on a Friday morning because my boy died the morning of… Scott who answered the phone was so kind and when I met him with my boy in my arms; he took my baby very gently. I really appreciated the sentiment that was shown to me. Thank you very much it was also affordable.
Jill Weinand
2 years ago
The office is very clean and they offer a family room to say your good-byes. The staff were very compassionate. Would definitely recommend them and will bring our next dog to them too.
Deanna Culhane
2 years ago
Our beloved fur-baby passed away this weekend and PCS of MN was beyond accommodating. The way our whole family was treated from the beginning to the end of the process was truly amazing. I am forever thankful for everything this company did for us. The best part about the healing process was knowing our fur-baby was treated with care and she was even returned to us the same day. Our grieving process has been a difficult one as 13.5 years is a long time with our beautiful girl but having her ashes home with us has made the transition a little smoother. Thank you to PCS of MN for everything!
Clare Plamann
2 years ago
One of my pet rats died unexpectedly and I had no plan for what to do with his remains. Pet Cremation Services of Minnesota was incredibly helpful and they were able to take him in right away. They were supportive and understanding throughout the whole process and handled his remains with the upmost respect. I appreciate all their help and I know Arlo does too.
K.E. Connors
2 years ago
A valuable service in our community and worth the expense. I have had two pets individually cremated here, both times Scott made the process easy and provided me with what I wanted & needed those difficult days. Some of the details might not be for everyone (i.e. potentially having your well-loved pet's body overnight) but for me that final care deepened my bond to them and brought much closure.
Mariah Gonzales
2 years ago
Highly recommend this place. Very personable staff. Makes the process as easy as it can get! They have done two of my pocket pets cremation services and it was just great! Great company and great people!
Michael Patrick
2 years ago
We were treated with such respect and kindness. We were so thankful that our pet was treated with so much love and care. May he rest in peace. From the bottom of our hearts, Thank you so much. Pugsley's owners.
Taylor Sadusky
3 years ago
Absolutely incredible service. It’s so clear that the owner here genuinely cares and empathizes with his clients. Obviously losing your pet is difficult enough as it is and the kindness that exudes from this man almost drove me to tears in and of itself. I cannot express my gratitude enough for how smooth this whole process has been. I’d give him 11 stars if I could. We’ll definitely be back for all of our future pet cremation needs.
Amy Eckholm
3 years ago
Scott was great. He is kind and caring. My cat died in the middle of the night. I emailed them and Scott called bright and early and took care of my baby. I got her back the same day. Scott made a dark and painful day a little better. Thank You so very much.
Nicole Knutson
3 years ago
During one, if not the worst, moments of my life..Scott was so kind, compassionate, helpful and made scheduling very simple for me (even over a Holiday weekend). When the time came to help my baby go to heaven, Dr. Sara was absolutely amazing. So loving and tender with my sweet girl. Trissa (I hope I spelled that correctly), was also so kind and sweet. It takes a very special group of people to do what they do and helping in the ways they do, and they absolutely are soooo incredible and special. The process, although heart wrenching, was smooth as can be and I am forever grateful to this wonderful business. ❤️
mike dahlberg
3 years ago
Scott was great. Brought our dog Durgan to them and was able to pick up her remains the same day. Thanks again Scott for your kind and thoughtful words
Rose Ngo
3 years ago
Andre went above and beyond during this difficult experience. He was helpful, tactful and comforting. There is a private room to grieve/spend time with your loved pet. My cat passed away Friday night, I was able to bring him in on Saturday and pickup ashes on Sunday. I appreciate that they are open on weekends. The customized box for ashes was beautiful. Thank you, Andre.
Steve Hansen
3 years ago
Our beautiful fur baby died Saturday after a brief illness. I called Pet Cremations, they were so compassionate as I cried through my questions. We took our baby in. They allowed us time to say our final goodbyes... Two hours later we were able to bring our boy home for the last time. Thank you very much. You helped make a horrible day a little easier.
Dori Gierczic
3 years ago
Scott was absolutely amazing and empathetic. After a tragic loss, he made this part much easier to get through.
Grey
3 years ago
I highly recommend this place. Very professional and compassionate. I have used this place before. John was fantastic.
Joel Gruhn
3 years ago
I didn't ever think I'd be writing a review for this kind of service. But when it came time, we were very pleased by the thoughtful, sensitive way we were treated. Scott understands the emotions that surround the loss of a dear pet. We are grateful for the unhurried explanation of our options, his concern for our budget, and the respect he showed to our sad little bundle. Five stars.
Cindi Kranz
3 years ago
I highly recommend them to anyone going through the difficult process of putting your beloved pet down. I had Dr. Sara and she was extremely caring and thoughtful when she came to our house to put our cherished Sophie down today. I know I will use them again when it's her sister's time and will hopefully be able to use Dr. Sara again. Thank you to all that I talked with and the gentleness that you all showed in this difficult time.
Apple Dumpling
3 years ago
The office was clean and they were just really nice and caring from the first phone call I made to them to bringing our dog in! Very sympathetic and gave us time alone with her before our final goodbye! Highly recommend!!!
Paul Johnson
3 years ago
Today was the second fur baby I brought here. clean, professional, sympathetic. Did a beautiful job of engraving Maggie's urn. I liked the fact that my pups wasn't put in a freezer. Dropped off at 11am and picked up 3 hrs later. John made the best of a heartbreaking situation.
Michelle Foster
3 years ago
Coming here was a positively amazing experience out of the heart-breaking and devastating loss of Tux. Our favorite cat and best little buddy Tux passed last night. We called quite a few places before deciding to come to Pet Cremation. And I'm beyond happy we found this place. Other places couldn't get us in this weekend nor offer same day service and we just couldn't bear leaving Tux. It was so important to us that he have an absolutely private, same day cremation. (Some places offer "individual" but that only means your pet is cremated with other pets in an "individual chamber" of a crematory. This place is a truly private cremation.) We could have stayed to watch, but chose not to. We had our beloved kitty back in an hour or so. I wish I remembered the man's name that was working. He was so kind and caring. It was a 2 hour drive for us one-way, and worth every minute to find such a compassionate service that respected our final wishes for our best cat, Tux.
candy stegora
3 years ago
Very compassionate people and respect what your going through
Peter Kim
3 years ago
Great business. Kind, compassionate, and more importantly - no upselling of any kind. The last thing a grieving pet owner wants to hear is a sales pitch for a fancy urn. Thank you for being a true gentleman, Scott.
Auntie Kei Kei
3 years ago
I cannot thank the staff enough for the services they provide. They were so patient everytime I called to change my appointment and to answer my questions. My dog passed at home prior to our appointment. Thankfully they were able to …
Christian Lewis
3 years ago
Reasonably priced, and the staff was professional and empathetic. Can't ask for more than that when you're going through a tough time.
B Marie
3 years ago
Extremely compassionate and was able to bring my baby home two hours after bringing him in. Sad covid had to ruin our final goodbye inside though.
Bailey Taylor
3 years ago
Super kind staff, told us exactly what was going to happen and even told us not to buy the earns they sell separate because they’re over priced. Got my kittys ashes in less than 3 hours with a wooden earn and a cute bag.
Billie Jo Berry
3 years ago
Andre was great to work with! He helped me through a very difficult time by being timely, kind and sympathetic to my needs. Thank you again Andre!
Cami Hopkins
3 years ago
While no one ever wants to have to use a service like this, when you have to, this is the place to go. Tracy (the vet who assited my pup to sleep) and Tony (the man who cremated my …
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Business Hours
Monday
9 AM - 4 PM
Tuesday
9 AM - 4 PM
Wednesday
9 AM - 4 PM
Thursday
9 AM - 4 PM
Friday
9 AM - 4 PM
Saturday
10 AM - 2 PM
Sunday
10 AM - 2 PM
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