68 reviews
All reviews (68)
Yelp (23)
Google (45)
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Ayman Soliman
2 years ago
They usually do a good job with my dog, but a little pricey.
John M
2 years ago
This was our first time taking our 11 year old golden doodle to Troy Grooming. The groomer followed our instructions exactly as given. We are pleased with the results and will be bringing her back.
Elizabeth Smith
3 years ago
Troy grooming always does a fantastic job on our Ladybug
David M
3 years ago
I highly recommend Troy Grooming! Michelle does a great job with both our dogs and we are always satisfied. All the staff is friendly and professional. The facility is clean and safe. The haircuts last and they always come out smelling fantastic. They listen to the customer and set realistic expectations on what to expect. Prices are competitive with the going rates. Give them a try, you won’t be disappointed!!
Natalie Lane
3 years ago
We gave the groomer specific instructions on how we wanted our dog groomed, but they did not listen AT ALL. They shaved his fur way too short for his breed making him uncomfortable in any weather. When he was returned to us, his private parts were extremely irritated from the experience, when there was no need to shave the area. He was also never taken out to use the bathroom while being there for six hours. We will not be returning.
Gary Mcdonald
3 years ago
The service was excellent I would definitely refer them to other people
Alan Neuwirth
3 years ago
Our dogs look fantastic every time we visit. Both pomeranians have different style coats, and they work with both flawlessly. We will definitely be returning!
Jennifer Cottrell
3 years ago
First time going to this groomer yesterday was referred by someone who used to work with the owner. COULD NOT be happier!! The store was clean, staff was super sweet and attentive to my requests and the owner cashed me out and was so incredibly nice and welcoming!! My pet looked amazing and never seen her so happy at the groomer!! Highly recommend!!!
Toni Spencer
3 years ago
I wasn't impressed with the grooming for much as it cost. Even though he was matted and needed to be cut low that was a half done job. I won't be back
Jeffrey Friedman
3 years ago
Fair price, great cut, friendly staff.
Rachel Tallo
3 years ago
I was so nervous taking my dog to a groomer. My dog has a lot of anxiety around water, and is not calm in grooming situations, and is VERY fussy. But I was extremely lucky I found this place first from a referral. This place has been extremely clean, responsive, attentive, and actually took the time to listen to my concerns. Michelle gracefully and patiently took my Aussie into her hands, and she has managed to make each experience better than the last. He is getting better with trusting her after each visit, and he ALWAYS has the biggest smile on his face whenever I pick him up! The only thing I will say is they do get extremely busy, especially around holidays. It’s kind of impossible to book a last-minute appointment. I always book my appointment a few weeks, if not months in advance. But even when they’re busy, their quality remains consistently great! If you want a place that will treat your dog kindly, and takes the time to listen to your concerns, then I recommend this place!
Ashley Hayes
3 years ago
My dog always looks so cute! Like a little teddy bear ???? I bring her in every month and brush inbetween so she doesn’t get tangles. If you want a nice haircut make sure your dogs not all knotted up these girls aren’t in business to hurt your pet. They will brush your dog of course but knotts all over hurt the dog and they can’t always get those out. that’s why I bring mine on the recommended schedule. Trust me my dog was cut down once when I didn’t brush well but they will show you how to comb and brush if you truly want a poofy look. So happy with the services!
Research & Design
3 years ago
I've lived in Troy over 20 yes and love the way my dogs come away being happy & clean! CLEAN facility & the owner really is kind & loving! ????
Eric Knight
4 years ago
We've tried most of all the other groomers in the area and Troy Grooming is superior... It's like a spa for dogs. Highly recommend!
Cristian Teodoridis (Teo)
4 years ago
Very rude and unfriendly. In fairness, our experience may have been due to a bad employee and it may not be characteristic to the entire business. But I will not take any chances by going back.
Jeffrey Potter
4 years ago
They always do a excellent job on our standard poodle. Looks great every time. I feel comfortable going there as only one customer is allowed in at a time and everyone is wearing a mask. They are a 5 star place. I would recommend them.
Kelly Knickerbocker
4 years ago
Wonderful experience for my very nervous senior Shih tzu. Made her first visit there toouroughly enjoyable!!
Nick Wadenstorer
4 years ago
The staff their is so friendly! They have been taking care of my golden doodle for years. The shop is clean and tidy and they are very organized. I highly recommend them!
Shelley Belcourt
4 years ago
Troy Grooming has taken care of my 2 dogs for over 10 years. I've never had a bad experience. They do an awesome job!
Sweetsbysookie lee
4 years ago
I've been bringing my dog here for 4yrs now. After a traumatic experience at another pet grooming place I found Troy grooming, i explained to the owner what happened to my dog she was so caring! I love this place prices are reasonable and everyone is so nice and experienced.????????
Troy Kunst
4 years ago
They raise your price every year without notifying you. The last time they trimmed my dog it looked like they had literally spent about 10 minutes trimming his paws and didn’t do anything else. Liked this place but won’t be back based on their constant price increases and their willingness to charge full price for a poor job done. Save your money and find another groomer
Dan Cetnar
5 years ago
This place is wonderful. Angela and her staff are the best. We've been taking our dog here for almost 4 years and he comes home looking like a show dog every time!
Gina Sawchuk
5 years ago
Always great service for my kitty. Wonderful ladies and always able to squeeze miss pumpkin in
jaime leigh
5 years ago
Quick and easy to drop in. Very good with pets.
Laura Ferris
5 years ago
So nice to my pup! Will definitely go back for nail trims!
Mako T
5 years ago
I loved their job! They made my fur baby so pretty ❣️
marge ford
5 years ago
First time going to Troy grooming, very happy. They took my dog on my appointment time and was finished in 1 hour 45 min. They did an excellent job. I would recommend them to anyone. Thank for a king care of my baby!
Vicki Duggan
5 years ago
Did a great job with my old dog
Entel
6 years ago
They do not listen to your complaints.
Barb Marley
6 years ago
Been going here for a long time. Last 2 times, Ling still has hair around her butt that didn't get trimmed, her eyes teared up for 3 days after rcent visit. Not worth driving 1.5 hrs to have to trim it myself. It's too bad, this place used to b great.
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Business Hours
Monday
9 AM - 5 PM
Tuesday
9 AM - 5 PM
Wednesday
9 AM - 5 PM
Thursday
9 AM - 5 PM
Friday
9 AM - 5 PM
Saturday
Closed
Sunday
Closed
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