40 reviews
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Yelp (10)
Google (30)
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L B
3 years ago
We boarded our 4 month puppy there a few months ago and received pictures and the staff was very friendly. I paid a little extra for her to be groomed and she did it the day we picked her up so she was nice and clean! My pup is now 7 months and I took her back just for a grooming appointment and as soon as we walked to the front desk she was wagging her tail so hard and the staff remembered exactly who she was even though she was only boarded there once. She seemed comfortable and her body language was showing it. She will be back to be boarded again in the winter and it’s nice to know she will be taken care of properly! Not only do we use this place for boarding but the grooming is always done amazingly too!
Spirit Fox
3 years ago
Very caring and professional. Highly recommend. Took all of our fur babies here when they crossed over.
Felicia Castaneda-Cardoso
3 years ago
This place is the absolute best in Michigan! They are so caring, empathetic, and compassionate about the loss of your furry family member! I have had two of my childhood kitty cats pass away on two separate occasions and they treated me with respect and accommodated all my needs each of those times. I live an hour from this place and I will drive anytime I need their services there is no one like them. Thank you for all that you do!
Jennifer Montague
4 years ago
We took our bulldog Monti whom had never stayed in a kennel before when we travelled to the Caribbean. Monti does not enjoy everyone's company but he came home looking like his usual healthy self. His care needs were met and we were super satisfied.. The individual runs are a wonderful feature. And close to the airport is convenient. Thank you AAA pet care!
Ciera Rinna
5 years ago
Always friendly, amazing job with my pets over the years, good pricing
Autumn Fontana
5 years ago
I’m writing this on the behalf of my mom, my Siberian husky was boarded here nearly two weeks ago when he came home he was acting strange and about a week later he had the runs and he was non stop sneezing. Now my German Shepherd caught it from him she’s acting strange and she’s sneezing now!! My parents brought his own bowls and they believe they didn’t use them!!
Justina Gering
5 years ago
Very professional and considerate of the family
Vanessa Dupuie
5 years ago
Aaa pet services was very nice and affordable when my 12 year old dog sophie crossed the rainbow bridge. They were professional and educated me with what was going on. They made the experience much easier during this sad time. I just wanted to say thank you so much i appreciated everything you did. I will be using there service in the future.
Koreen Brown
6 years ago
I was very nervous about leaving my fur baby because of a past exp elsewhere and the negative reviews. I really liked how I was able to walk my dog to and from his kennel he was staying in. I was able to see how clean it was. No smells what's so ever. He seemed happy when I picked him up. I gave him a bath prior to boarding and he was not filthy or didn't stink like the other place. So that also impressed me. The one woman who first checked (during our trial run) me in made me feel comfortable in my decision to board him. The other young girl could haven been a little energetic and shown some reassurance. But she was nice. I just wish they took more pictures outside instead of him in his kennel or offered walk times on Sundays and holidays. Other then those two concerns I would've given a 5* We will be back! He seemed happy. Thanks for keeping my baby safe
Jim Uechi
6 years ago
We boarded our dog for a few days and she escaped. They found her after a couple of hours later but still charged us the daily rate. We called to board her again for our annual trip. I recorded the call to be safe. I told them she escaped last time and I wanted to make sure they would still be willing to watch her. I was told it wasn't a problem and they grabbed her file and wrote in the dates. I reminded them again that she escaped the broken dog run last time and asked if they were sure they were willing to watch her. I was told yes they would take her. After that call I booked our plane tickets. 2 hours later my wife received a call saying they were no longer willing to board the dog. Plane tickets aren't refundable. So moral of the story - dogs can escape. I'm also glad I confirmed twice they could watch her.
Tina Hayward
6 years ago
I have been going here for 2 years, always got in with NO PROBLEM now it's no availability...I'm going to get another groomer....
Yvonne Pritchard
6 years ago
This place is horrible!! I had already had an awful weekend trying to save my dog which was unsuccessful and he died Tuesday morning. I only had $75 to my name, so I called to see if they would work with me. To my surprise, I was told yes, come with what you have and your pet and we will get it taken care of. Well, not so much. I fly there as fast as can to make it before they close. My PayPal debit card is not being read by their card reader. She tried a few times with the same result, unreadable. NOT DECLINED but UNREADABLE. So instead of having some compassion, and maybe keeping my dog till morning (because their closed by now) so I can figure out the problem, they make me TAKE MY DEAD DOG BACK HOME. That's right. I sat in their parking lot crying as they walked pass me to their cars and left. So I brought my dog home and left him in the backseat covered up and called another company who immediately came to the rescue. I am absolutely disgusted with the treatment I received yesterday, and will tell everyone to avoid them. This company has gone down hill over the years, and yesterday is proof of just how little they truly care about your pet.
India Graham
7 years ago
I loveeeeeee coming here . I take my dog here regularly. Missy always groom my dog, she's the best so sweet. Kelsey is great too she is always so fun and pleasant when I see her. I would definitely recommend aaa pet service to anyone! So if you have any doubt about going here wipe them out now. You won't regret it. Keep up the great work ladies!!!
Teresa Roy
7 years ago
Missy has groomed my Saint Bernard's for many years. She always does an excellent job. They have all loved her and are happy to see her. We have been pleased with all of the services we have used at the facility.
Public Abduction
7 years ago
I was really pleased with AAA. I brought my rambunctious 1 year pitty mix in to get some extra help with commands. I decided to sign him up for the 2 week board in training. Sending your furry friend away isn't easy, but the facility is nice, Missy was pleasant and professional. After dropping him off I felt comfortable. Having heard good word of AAA from my mother and grandmother, both having had their dogs trained here as well.....I knew my dog was in great hands. After his 2 weeks of training, picking him up, I was excited. Missy showed me the training she worked on with my dog and he listened!!!! He was doing so well! I am super pleased and it seemed like he had a great time while he was there as well!!!! Clean, fun facility and the staff is polite and experienced! Will be returning!
Megan Bercheni
7 years ago
If I could rate them 0 starts I would. I boarded my dog for 9 days, 9 entire days, he went with out any toys of his own, or any at all, no bones to chew on, nothing to comfort him, I requested him to be walked EVERY OTHER DAY, he was only …
Lolita Mathis
7 years ago
EXCELLENT SERVICE!! Missy and her staff in the grooming department are amazing. My Lhasa Apso Jazzy has been coming here for over 6yrs, and she always looks and smells great. Missy is very personable and always willing to accommodate my schedule and special request.
Linda Mashke
7 years ago
I have only used AAA for grooming. My Charlie just loves Kelsey, I will only let her groom my dog. She has been grooming her for 3 years now. Char Char always looks beautiful, feels and smells great! Plus when I pick her up, she doesn't run to the door, like let's get out of here. She likes going there and I like the grooming!
kevin kobielski
7 years ago
Great service, and very friendly. Also did training lesson and Missy was great with our English Mastiff. Thanks guys see you soon
Karen Walker
7 years ago
Just Wanted to Leave a nice review for AAA Pet Services.. I board my Cats and Dog here, I have Never had any problem with there service Always very nice My Animals love them all. Treats through the day walks (Play time in there Play yard.) Sometimes my animals are a little picking on eating, But they always made sure they ate there food or left down so when she wanted it she could eat. Always fresh water, Always Clean Kennels and Toys when left for them... I Myself Give AAA Pet Services My AAA+++.. Thank you for caring for my Animals with love like I do... Thank you Again... Sincerely ...Karen.
Jasmine Mckinney
7 years ago
My dog Buffy (Maltese) has been going to AAA for basically all of her 7yrs of life, until about 2-3 months back when i decided NOT to bring my dog back again. I had really good service prior to whomever took over grooming for the past 2-3 months. The last time i brought my baby (buffy) in to get groomed i specifically told them not to cut my dog's fur short and to leave her ears the same length. I pick up my dog and it was the complete opposite of what i told them. I was extremely pissed off and they basically called me a liar and told me that i wanted my dog cut that way. I did not get compensated for anything or even an apology. My dog is my baby and i love her so much. She now barks at everything that she hears because her acoustic is now changed from her hair no longer being the same length. I will never bring my dog back there again. I definitely DO NOT RECOMMEND ANYONE TO BRING THEIR DOGS TO THIS CRAPPY PLACE THAT THEY CALL "GOOD SERVICE" BEWARE!!!!!!!!!!!!!!!!!!! If i could post this without giving one star i would. This place definitely does not deserve it
Cindy Cyr
7 years ago
I just want to thank them for the compassion & kindness they gave my son when we had to have our beloved Bull Terrier named Diamond cremated. She was our 4th dog cremated there. Its never an easy time to let go of a family member. Thank you
Lin Simms
8 years ago
PLEASE DO NOT HAVE UR PET CREMATED HERE WITH PAW IMPRINTS!!! Please!! After losing a beloved pet cat of nearly 18 yrs, AAA botched up her final paw imprints and then cremated her. They are very unprofessional !! When I showed them the botched up job that looked like dirty chicken scratch, the manager snapped, "WHAT DO U WANT US TO DO? Your cat is cremated!!!" The staff manager was EXTREMELY RUDE and UNAPOLOGETIC!. They offered a refund, and said they would REUSE the wax; I reminded them how INSENSITIVE that was, and after much debate they let me keep the ONLY semblance of my cat's imprints. The person who did the rush job admitted to being inexperienced and had to rush to get "IT" (referring to my cat). done. The place is NOT what it purports to be; their 3.6 star rating is DECEPTIVE and MISLEADING!! They are truly the bottom of the barrell in animal care, cremation and burial. They have no compassion for the families our beloved animals! .
Lori Mello
8 years ago
Love this place! I use the cemetery. All of my cats are buried there (and some day my dog too) and they have always been so polite and caring. Some people think it's crazy to mourn an animal but I treat them like humans and they understand that.
Sara Thornton
9 years ago
I am finally getting around to giving a shout out to AAA Pet Services. Dr. Mike Thomann is so kind and knowledgable! The staff is really wonderful. I feel like I am dropping my pets off with family. These are true professionals who love …
Savannah Ferrante
9 years ago
DO NOT TAKE YOUR DOG HERE! My mom paid to have him boarded for my grad party, and my mom dropped him off and asked them are you absolutely sure he can't get out? And they promised us there was no way he could have, what do you know he got …
Terrance Nickson
10 years ago
Have used these guys three times over the last 10yrs and Ive been completely satisfied especially wihen one of my dogs had a seziure which required outside medical care. They called and I authorized the transfer and no probems. Its a kennel …
LaDawn Martin
11 years ago
I'm a new pet owner and I am learning about grooming. My sister is an ex-breeder in another state so I ended up with two toy poodles. My 1st experience with grooming was with AAA Pet Services. 1st, when I called for appt I was misquoted the …
Torrey Blaze
11 years ago
To begin, the staff here is very shady. They provided no comfort or friendliness when business interactions are being made, or even especially when the pet is being dropped off. Something was alltogether rather very off with both …
YL TheOilStory
11 years ago
When I picked up my two cats from grooming on Friday and brought them home, I noticed on my male cat's front arm there where 3 bloody spots. When I looked closer not only were they open cuts that bleed but you could actually see the line of …
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Business Hours
Monday
8 AM - 5 PM
Tuesday
8 AM - 5 PM
Wednesday
8 AM - 5 PM
Thursday
8 AM - 5 PM
Friday
8 AM - 5 PM
Saturday
8 AM - 5 PM
Sunday
Closed
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