Croom Army Vet Portage, Michigan

50 reviews

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Reviews: Croom Army Vet (Portage)

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C Walker-Vann

2 years ago

We called upon Dr. Croom for her Last Wishes services for our 14 y/o Lab mix. Dr. Croom and her staff (Toni) were prompt and responsive to our request (weekend hours). Toni made the completing the necessary paperwork easy and seemless - she communicated our information quickly and accurately to Dr. Croom. Dr. Croom herself was fantastic - professional, caring, courteous and sensitive to our entire family and our needs. She clearly cares about pets and their owners and helping all through a very difficult time. Thank you, Dr. Croom for providing such services to families such as ours.

Becky Bil

2 years ago

Dr. Croom is very compassionate. We are blessed to have her services available when it was time to say goodbye to our dog. Our experience was very personal because we were able to keep our dog home and not take her to a cold impersonal clinic.

Hannah Thomas-Gentz

2 years ago

We could not find anyone to come to our home to put our dog to sleep. He was 15, moving around poorly and painfully, and losing all control of bowel and bladder. We live pretty far out in the country, so between wanting to have him at home and our location, it was near impossible to find a willing vet. Dr. Croom came to our home and was so kind and respectful. She understood how hard it was for us and gave us just the right information, talking, and silent space. We would highly recommend her for any pet needs! Her professionalism and communication is unmatched.

Mandy Hayes

2 years ago

I cannot say enough kind things about Dr. Croom and her staff. I was not a client, but needed an at home euthanasia for my dog. It was simple to make the appointment online through her website. The staff sent excellent follow up communication to help me understand what to expect during my appointment. When she and her assistant arrived, they acted with professionalism, compassion, and empathy. They both went above and beyond in my eyes, and I thank her from the bottom of my heart for helping my family in our time of need. I would absolutely refer her to anyone!

Omar Brown

2 years ago

Awesome vet took great care of my dog

Wendy Gregor

2 years ago

Dr. Croom provided wonderful care for our dog at the end of her life. Maisy had a brain tumor and we were unsure how long she would survive. Suddenly, on a Saturday, she stopped eating and drinking. By Sunday morning we could tell she could not wait until Monday to be put to rest. We reached out to Dr. Croom and she came to our house at noon, on her day off, with other plans, to help us out. We were so grateful for her putting our needs above her own plans, making a trip to our home and helping Maisy. So thankful!

Wayne Patterson

2 years ago

Thank You Dr. Croom, our experience with your service was excellent. Euthanizing a pet is never easy and you went above and beyond to make it the best experience possible!! Bella's urn and keepsakes are beautiful. Thank You again for your kind and caring service!!

Brittany Chaney

2 years ago

I spent hours calling around to find a vet to get my dog in as soon as possible for breathing issues. We didn’t feel it was urgent enough to take to emergency hospital but knew she needed to be seen soon. I called Dr. Croom, she was able to let me know what she thinks might be going on and let us know that the treatment she was getting at a vet clinic we were going to was wrong. She gave solid advice and took time to seek out potential problems and ask symptoms. She didn’t have to do anything for me but she did and we are so grateful. Thankyou so much! Highly recommend Dr. Croom. ❤️

Amy Drum

2 years ago

It's taken me almost 8 weeks to write this review and my heart is still heavy with grief. When it came time to put our beloved Dinah dog to rest after 15 wonderful years, I knew doing it in the comfort of our home was the only way we could properly say goodbye. Dinah was so deserving of only the best. It was important for her little brother Finn to be there to comfort her and to help him understand what was happening. Dr. Croom's number was shared to me after multiple failed attempts of finding a vet to carry out our wishes. From the moment I spoke with her assistant on the phone to set up the appointment, I knew they were going to be easy and calming to work with during such a difficult time. I can't thank Dr. Croom enough for her compassion and empathy shown to us while saying goodbye to our furry family member. Her services were much appreciated and I'm so very thankful for her help in making such a dreadful day just a little easier for our family. She took care of all the arrangements and made it easier to concentrate on what was important. We loved the special gifts and personal touches Dr. Croom and her staff included with the services. Keepsakes that will forever be loved, just like Dinah. Thank you from the bottoms of our hearts. Sincerely, Dan and Amy Foster

Sharon Brown

2 years ago

Great vet. Will come to you which helps if you aren't driving.

Dee L

2 years ago

Dr Croom helped us say goodbye to our sweet kitty in such a gentle and compassionate manner. An overwhelming time was made so peaceful and loving. Thank you Dr Croom and staff.

Cheryl Trupp

2 years ago

Saying goodbye to my 18 year old dog was beyond painful. Dr.Croom and her vet business helped me get through it with some very peaceful memories. I am grateful for the organized, thoughtful process.

Cam Spence

2 years ago

Dr. Croom helped make what was a very difficult much easier. She even adjusted her schedule up as my old dog was fading and in pain. She is very caring and compassionate person. I also learned she is a military veteran and I appreciate her service to our country.


3 years ago

Initially the service I received was great ! My dog had a virtual visit and home visit with shots. I was also prescribed a herbal supplement for chronic ear infections. The medication didn’t work so I called several times to discuss …


3 years ago

Our dog was in late stage bladder cancer and was in a lot of pain. Her CBD oil helped Grizzly stay with us a little longer with little pain. Her other supplements and products are great and she offers same day local delivery which was super …

margo owen

3 years ago

Dr Croom helped us with one of the most difficult decisions and did it with upmost respect and decency. Dr Croom is a compassionate and caring Doctor.

Jeremy Micheals

3 years ago

Dr. Croom and her assistant were extremely compassionate through the very traumatic experience of me losing my Cat to cancer. She helped me find a good, non invasive method of treatment to extend her quality of life and when it came to putting her down she made the process so much easier and less traumatic for me and my family. She is one of the best Veterinarians in the area and her prices are very reasonable.

Kent R

3 years ago

We are very grateful to Dr. Croom and her staff for helping us navigate the many exhausting and difficult steps involved in relocating our cat to Australia with us this summer. Through countless government forms and wellness checks, Dr. …

Kevin Barker

3 years ago

Dr. Croom was very friendly and professional. She happily answered all of our questions and was very calm and gentle with our cat even though he was feisty. Furthermore, having a veterinary visit in the comfort of our own home was …

Kevin S

3 years ago

We Love Love Love this Doctor and her Assistant. She came directly to our home and provided all the services in a safe, pet and human friendly manner. Services are done efficiently and every step is professional. I won't be using any other Vet ever again. Thank you Dr. Turnera Croom!!!!

Krista Prentiss

3 years ago

The best thing about Dr. Croom Mobile Vet is getting to see what they are doing. I loved being right there with my dog during the entire visit. Best of all, they come to you! Dr. Croom & her vet assistant Nolan are both so awesome! Don't take your dog to a random vet clinic, call Dr. Croom if you want a 5 star experience!

Kristy Arens

3 years ago

We recently had to say goodbye to our dog. Dr. Croom and her staff did a wonderful job communicating and coordinating with me throughout the whole process. It was a very difficult day for us, but Dr. Croom treated us with nothing but kindness and empathy. Thanks for letting us be there to say goodbye to our sweet girl and for making a difficult process a little easier.

Lisa Marie Ernst

3 years ago

Dr. Croom provided a last wishes euthanasia service for one of my dogs and I can't recommend her enough. She responded quickly, was available by text, answered all my questions, was flexible with scheduling and was kind and gentle with my dog and me as well. Not having to put my dog through the extra stress of going to the vet at the end of his life was so appreciated and being able to be with him in my own yard in the sun while he passed made an awful time a little bit easier. I am so grateful to Dr. Croom for making this possible!!

Deb Poirier

3 years ago

Dr. Croom and her tech that came to our house tonight were both very professional and empathetic to our situation. They handled the euthanasia of our sweet dog beautifully - excellent skill and compassion. It was a rough night for us and I’m so thankful Dr. Croom was there.

Michael Passer

3 years ago

When our beloved fifteen year-old dog's pain had increased and his quality of life had deteriorated to the point that it was time to let him go, Dr. Croom demonstrated sincere compassion and kindness before, during, and after the procedure. We are grateful to have had his last moments pass painlessly, in familiar surroundings with his family.

Mindi Thompson

3 years ago

Dr croom was called last minute during covid19 issues to come to allegan and help our baby boy (14 year old st bernard) cross the rainbow bridge. Everything went as planned and she was so generous of doing extra duties for us as a last wish …

tabby z

3 years ago

Dr. Croom is a life saver! Her and Imani were very professional and took care of our 2 furbabies. She also worked around my work schedule. So thankful I found her! ????

Tasha Dittmar

3 years ago

We were so thankful to find Dr.Croom when we had to make the sad decision to put our dog down. She answered all our question and was able to see us in a timely manner. During such a difficult time, we appreciated being able to do the euthanasia at our home, where are dog was most comfortable. The unique things she does such as saying a special prayer and giving us gifts to remember our fur friend, is incredibly sincere and thoughtful.

Theresa Hojara

3 years ago

Eleven days ago my husband and I needed emergency help for one of our senior dogs. Our Dixie had taken a turn for the worse and and we knew it was time to let her go. With it being later in the evening our choices were to either take her to …

Tiffany van hare

3 years ago

We were so glad to have found Dr. Croom, especially after having such a negative experience at the only emergency vet near us. Our dog Buster had been suffering from cancer and we were unable to move him. She made the trip to us at 11:00 at …

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Croom Army Vet, Michigan, Portage

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