88 reviews
All reviews (88)
Yelp (7)
Google (81)
Newest First
Newest First
Oldest First
Highest Rated
Lowest Rated
RENEE x
2 years ago
I loved bringing my cats here over the years. (Recently moved) but under Dr. Jackie Sprague's care, my cats were always treated well. I never had a bad experience with the staffing either. My boy cat was diagnosed here with an allergy disease. They gave me information and educational print outs in regards to his diagnosis. They could get him in for his steroid shots and anti biotics during flare ups. My girl cat even got fixed and microchipped too! anyways, love this place and I will dearly miss them as my vet.
Madison Stoevsand
3 years ago
We had made an appointment for our dog to get his 16 week shots. 6 days before the appointment I received a phone call from Diane and she said they needed to move our appointment to Tuesday 11/16. I said that was fine. She then called me back to tell me she would get him in on the original date scheduled. When we showed up to his appointment they told us we have an appointment on Tuesday not today. I told them I still had the voicemail from the receptionist that said we could keep our original appointment (see attached photo). I am beyond disappointed my family has used this vet for years!
Michelle Borgeson
3 years ago
Best care I've found for my rare breed dog.
Lakesha Owens
3 years ago
Very caring and concerned for my dog!!!
Kayles Cleaning
3 years ago
My dog needed assistance and they turned us away
Andrew Versalle
3 years ago
The service is great, and they're great with my pup. Unfortunately, they're pretty pricey but that might just be the way of the world now. Either way, been taking my little guy, Hubert, here since 2018.
Sherri Black
3 years ago
When you think of the word hospital, you think that it would be to where you can bring your pet in for and emergency. Called here this morning and the person that answered the phone was more than rude not what she said but how she said it. It was my first time ever calling here because I thought it was a hospital for pets…. But I guess that it is just a regular clinic, but the business name says hospital not pet clinic lol. But for some reason this rude lady on the phone thought that I should have known that you need to be a client of their vet practice even though I did not know that it was just a clinic and not a hospital.
Hannah Lowder
3 years ago
It was my dogs first visit with them and from what I was told he was unaware that he even got shots and was trying to lay in their laps.. thats my silly boy! Thanks for making him feel relaxed and at ease.
James Rustler
3 years ago
This place is consistently closed during what they list as normal business hours. I am guessing they have a lunch hour, but it's not advertised anywhere. You only find out when you pull in to pick your items up before work multiple times and can't get a hold of anyone. Terrible service, I'll be switching vets.
Peggy Grogan
3 years ago
Had to have our precious dog put to sleep. They were so kind and caring. Thank you all. Always hard to say goodbye.
Rob Elder
3 years ago
Took care of our little demon dog like pros.
Mousie Mouse
3 years ago
The best place to take your animals.
xokatxo
3 years ago
Love them! They are so nice, and great with our hyper Jack Russell.
Eileen McCormick
3 years ago
In Sept 2020 when I was planning a trip home from Florida I called ahead, sent pictures and set up a schedule for needed surgery for my Yorkie. I completely trust Dr Ingrid and the staff and was willing to drive 1200 miles for my girl to have the best. They are family and truly care for our "kids".
Julie Bayne
3 years ago
We had to lay our sweet pug Lola to rest. They were very compassionate and gave us all the time we needed to say goodbye. We thank you from the bottom of our hearts for making it as easy on us and her as possible.
Tres Bennett
3 years ago
The staff does a great job with my animals but damn they about break the bank....
Zachary Whitaker
4 years ago
Very nice staff and always provide the best experience. I would highly recommend.
Penelope Moore
4 years ago
I've been taking my pets (cats & dogs) to Lakeshore Animal Hospital for years. Dr. Karen has been our go-to vet for this entire time and her love of animals always shows. She always explains things thoroughly and the office staff frequently follows up with a phone call. And speaking of the office staff, they are just as friendly and nice as they could be as well!
Warren Haas
4 years ago
Was the second appointment for my poor Lollipop. They were so nice to her and took out most of her stitches but had to leave a couple in. The staff is great and they truly love animals.
Sheryl Anderson
4 years ago
Great care! Very professional and caring ❤
Shelly Williams
4 years ago
The whole staff is so caring and knowledgeable!!!
Samuel Wiegers
4 years ago
No Emergency clinic, so cat was bleeding to death, and it was not taken seriously but the same with all Muskegon animal hospitals.
Cirila Phillips
4 years ago
Love the Vets and the staff is wonderful.
Melissa Patricio
4 years ago
I absolutely LOOOOVE the staff and so do Vinni and Luci
Luann-Harmon Morton
4 years ago
Everyone was so awesome with Snickers. I felt he was in very good hands. They brought me in to show me how to give him his insulin.
Glendon Sutliff
4 years ago
Not amazed. That's because you wouldn't even see my cat. I took her elsewhere. If anyone wants a reference for a good vet, contact me.
Gail Hutchinson
4 years ago
I only take my babies here! They go above and beyond.
char schroeder
4 years ago
The entire staff is amazing. My 14 1/2 yr old cat was diagnosed with diabetes last year & they have been so helpful in his treatment & care. I have taken other furbabies of mine to them as well & I high recommend this practice. A most caring & compassionate staff...
Cari Hurst
4 years ago
Love this office. Nice and friendly staff. They care about you and your animals! Never makes me feel dumb for not knowing everything about animals ☺️
Paul Powers
4 years ago
Great caring and kind people will be back.
show more reviews
Business Hours
Monday
8 AM - 6 PM
Tuesday
8 AM - 5 PM
Wednesday
8 AM - 6 PM
Thursday
8 AM - 6 PM
Friday
8 AM - 5 PM
Saturday
Closed
Sunday
Closed
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Is this your business?