PetSmart Mount Pleasant, Michigan

301 reviews

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Reviews: PetSmart (Mount Pleasant)

All reviews (301)

Yelp (6)

Google (295)

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Debora Beemer

2 years ago

An associate saw me with the new puppy I got yesterday, and he fell in love and was very helpful in helping me find what I was looking for

Jaden Hanks

2 years ago

i’ve been to this store multiple times, the employees always seem miserable, the customer service reflects that. i’ve been to other petsmarts, none as miserable as this one seems to be. employees don’t seem eager to help customers with their needs, but when they do help, their “advice” seems to often times come off as condescending and rude.

maya cooper

2 years ago

Staci in the grooming salon is the best! My dog looks wonderful and she was very accommodating and friendly!

Mary KippRoth

2 years ago

Get place for pet stuff

Brett Perhase

2 years ago

The store was clean and the staff were friendly.

Robert Reece

2 years ago

Over priced and what sales I did find i was told it was a mistake and it's almost impossible to find someone that works there

Dayle Greening

2 years ago

My daughter loves looking at the reptiles and hamsters!

lindsay dunevant

2 years ago

Always have what I need

Jodean Salisbury

2 years ago

Visiting the store today was very busy, today was adoption day for all the kittens and big cats. It was fun to watch the children check over the animals.


2 years ago

Didn't buy anything here but they definitely have a wide variety of items, and a good place if you're specifically looking for mice or birds.

Ali Bakir

2 years ago

My first time at pet smart. It's clean and they have everything

Meredith Olsen

2 years ago

The staff are always helpful and the groomers do a wonderful job with my two dogs.

Veronica Pinkerton

2 years ago

My pup loved it! She was in heaven!! Nice and clean!

Amanda Harding

2 years ago

Would have been nice to have been helped. Little guinea pig coulda had a new lost.

Christina Ramirez

2 years ago

Absolutely amazing customer service! We just adopted a dog and we wanted to make sure we got everything she would need but needed some guidance. There were multiple employees that helped us. I would definitely recommend others to go here. We will be back for our every need for our new family member!

Jordan Ciofani

2 years ago

Always friendly & always have a decent selection of animals & supplies.

Kelly Waters

2 years ago

Same as most pet smart..

Lauryn Hill

2 years ago

Sad for the animals that live here before they find forever homes.

Hannah Herron

2 years ago

Micheal helped us get our fish and was rude while doing it. He didnt listen to what we wanted so we ended up with the wrong fish, we were made to stand behind a line that we did not have to stand behind a few days ago. Also flopped our fish on the table and didn’t hand it directly to us

James P

2 years ago

Staff is friendly, have a decent selection.

Linda Kelly

2 years ago

Looked for specific dog bed that was on their website. This store did not have, but did purchase another one that was on sale. Fresh pet food bags were almost gone. Usually Pet Smart is a one stop for us but not this day.

Rafael Orta-Vazquez

2 years ago

Good service. Easy enough to find what your looking for

Trever Collins

2 years ago

Asked too many things when at check out Other than that went well

Ron Miner

2 years ago

Convenient all in one pet store.


2 years ago

Got dog leash had what I needed

Anthony Hagen

2 years ago

Very professional, well organized and knowledgeable staff. The store was clean and very well laid out. I'll go back

Aubrey Scott

2 years ago

If I could give 0 stars, I would. Don’t ever take your dog to the grooming salon. They don’t know how to schedule appointments, they’ll tell you they have openings, and when you go in they don’t have anything available so it was a huge waste of your time. You’ll finally schedule an appointment but then the techs will LUNGE at your dog and corner it to “see if it will attack” her. They’ll grab at their faces and touch their teeth and cheeks when you go in for a nail trim… Unacceptable behavior from “groomers.” No other grooming salon will do that to your pet. I have done a lot of work with my rescue dog to make him okay around strangers and she might have just undone all of that work. (Not all the techs are like this, but it’s enough for me to never come back into the store)

Hannah Miller

2 years ago

Archie was wonderful and great at handling my nervous pup!

jennifer stachowiak

2 years ago

It's a small pet smart. I have a ferret and they do not carry lots of her supplies.

Stephanie Turner

2 years ago

The sweetest lady checked us out ☺️

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PetSmart, Michigan, Mount Pleasant

4218 E Blue Grass Rd

Business Hours


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


10 AM - 7 PM

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