Miller Animal Clinic Lansing, Michigan

Great vet's, Great tech's, Bear is loved there!!

Best vet clinic I've been to

The message on the phone after hours said they had an on call Dr until 11 pm. So I spoke with the after hours operator around 8 pm and was told sorry there is no Dr available call MSU after hours animal hospital.

They take care of their animals really good reasonable prices

Post from weeks ago when we came here: The nicest most accommodating team! My pup is not the nicest at the vet and yet they still make him feel loved. I really appreciate their flexibility, love and guidance. Now: decided to move my dog to a new vet. I sat on hold for 20 minutes for them to tell me my dog would need to be sedated for all visits, which I would totally understand had they not said he did great just a few weeks ago. Very disappointed at how rude the receptionist was telling me I could go somewhere else just like that. I easily found a cheaper nicer vet. I sat again on hold for 20 to cancel my appointment and be respectful to let others take that time. But It was clear they don’t want or need my business as my appointment was cancelled by them without telling me it was cancelled. Clearly we aren’t wanted there.

I love this clinic, the staff are awesome!

This place treats our dog like family. Never had a bad experience there.

Good place to take your pet if it’s sick

Been going here for over 30 years. Love Dr Looney and Sharples

The staff always seems distracted

Always excellent service and smiling faces..

Awesome doctors who listen and truly care about my pets.

Always huge waits. Waiting in lobby forever. Then taken to a room and waited forever. Filthy. Not impressed.

I took my pets here for years and was generally pleased with my experience. I had a final visit and communications with them to provide my cat with medications during travel to leave the country. For a WEEK I called and they said they would call me back, and did twice in one day, but my voice-mail was full. I kept calling back, and kept being told they would let the vet know, and then finally the on-call vet said I would be taken care of morning of our trip and I arrive and the staff looks irritated and says they can't do anything for me. So...if you weren't going to help me, just tell me so I can make other arrangements. So frustrated and disappointed and feeling abandoned at the last step of my journey with them. UPDATE: It's been a few days since my last review and my experience worsened. I had requested a travel certificate as I was moving to Germany and needed proper documentation to bring my cat with me. I initially confirmed this with a vet there in May and they said it would be super easy and to come back a couple weeks before. So, I come back a couple weeks before and ask for a travel certificate. The front desk staff woman prints something out and hands it to me, and I ask if this is a travel certificate and she says "this is what we do" and I say okay so this will work for travel? And she says "yes, this is what we do." Okay so I must be good. Not at all. It's only by chance that I found a vet in Chicago to look at Lucy for travel meds mentioned below that the vet happened to ask where I was traveling to and asked if I had the proper documentation. Because of this, I had to cancel my flight and rebook while I waited for the right documents to come in. What a hot mess.

We've brought our animals there for the last eight years. They have a caring and attentive staff. We have an epileptic cat and they have done a great job on consulting with us on the best medication combinations to ensure she is doing well.

I was very disappointed with my last visit. I thought it was very over priced for my services, not very welcoming and the staff seemed like I was a nuance to wait on. Unfortunately I don’t think I will be returning.

Love how they care for your pet and are very plesent to be around

Great vets and staff mostly out of MSU vet program

they carw so much for my animal's

Over priced Shady business practices The staff make you wait for long periods of time. Avoid this place.

Miller Animal Clinic seems like a nice place upfront but when the bills come is when they show their true colors. At least give me an estimate before you charge me half my pay check.

Good, quality place. We have been taking our animals here for 14 years. Would recommend to anyone!

Great people who care about animals!

Exceptional! Love Miller Animal Clinic. Have been taking all my pets there for over 20 years. Highly recommend.

Is the the best animal clinic in Lansing Michigan if you've never been there come check them out

They take such great care of our pets !!

This place used to be good. It’s now a complete disaster. Called twice today concerning a test and if positive I would get medication. The reason I called twice is that I live 40 minutes away. Told if I got there before 3 pm they would have enough time for test and send me home with medication. Got there at 1 pm. Left with no test results and “if the results are positive you can come back tomorrow for the meds”. Sure everybody can just take a 1/2 day off work to come get meds... plus the 1/2 today. Time for a new vet.

I've been taking my pets here for a long time. Personally I've never had a bad experience. This is not an emergency clinic, I would not recommend calling/seeking emergency care here. Appointments have to be scheduled pretty far out, but they're busy; I get it.

Always been treated fairly, Dr Kooney is very good with all my pets and very good at explaining what's happening and or going to happen.

I love Dr. Tatnam-Lily. She has taken amazing care of my best friend.