VCA Hartland Animal Hospital Hartland, Michigan

Lost allvets they have no idea what they are doing staff unfriendly rude especially one lady

Have left a voicemail twice over the last week and messaged them on line about my dog's ear infection and still have not had a return call.

I unfortunately had to euthanize my cat here and that was the biggest mistake of my life. The staff there, one tech in particular named Kelly, made my very emotional experience much worse. She was VERY unsympathetic in a time where comfort was absolutely necessary. She was short with me and made it seem like this was just a nuisance to her. I strongly urge everyone who sees this review to take your pets elsewhere, especially in a time of need.

Dr. Watkins and her staff are just awesome! My five year old pup swallowed two socks that became lodged in his stomach. Dr. Watkins did not rush him into surgery, but eliminated all other possibilities without putting the puppy at risk. Once she verified her findings she immediately took the time necessary over a weekend to find the right surgeon to perform the extractions. Her services go way beyond being and exceptional Veterinarian, she has a true love and passion for the animals and their families. Thank you Dr Watkins, i am so grateful to have you as our Vet!!!

Very professional, polite and caring with my animals. I have all 4 of my babies who go here and they take extreme measures to make sure they are healthy and safe. I only knock off one star because i have to wait 10-15 minutes after arriving to be able to call in because the lines are ALWAYS busy.

Sadly, we decided it was time to put down our very senior dog-she was swas having trouble breathing and suffering. The staff was caring and empathetic - and so gentle with our dear Sophie...they've been taking care of her for years...Thanks to you all. You made a hard day much more bearable.

Apparently they have all the business they need. Scheduled an appointment for 8:30am as my dog started sneezing. Sat in the parking lot for 20 minutes, and was asked to continually wait. Saw only one dog be taken in. Asked if I could leave the dog and come back in an hour, the uncompassionate person reiterated a "company policy". Even though they knew there was a time constraint again no problem solving or concern. If my dog's issue was not concerning, please let me know. I'm not a stay at home "dog mom" so trying to work within the time that I booked. Four Season's was much more accommodating.

The VCA staff, technicians and doctors have been beyond amazing in accomodating us and caring for our sick kitten. The quality of care has been amazing. We highly recommend VCA for any/all pet services.

Dr. Layer is probably the most knowledgeable and caring vet I've taken my furbabies to in over 30 years. I've been coming here for over 7 years the staff are all very caring and compassionate. I drive a little longer to get here but it's totally worth it.

Our 16 year old cat became ill and we knew that we had to put him down! Devastated beyond belief, we walked in with Black Jack and they all were so caring, compassionate and gave not only our cat, but us as well -TOP NOTCH CARE. I will forever be grateful!

Love love VCA Hartland. They've taken such great care of our senior dog. He just recently had to have a benign tumor removed, and they took amazing care of him. I cannot recommend this place enough!

The doctors and staff are wonderful here! Everyone is so friendly, knowledgeable and helpful. I wouldn't go anywhere else.

I have been going to this clinic for many years with many pets the entire staff is great.

Got us in right away when our dog had an emergency. They did great, and saved our dogs life.

I have been taking my four dogs and two cats to VCA Hartland Animal Hospital for the last year. The Vets are all exceptional with their care and always explain the treatment options. The techs are always gentle when caring for my animals. …

We brought our cat here because she was sick, and having accidents. One of the girls was very rough with her carring box, and I felt like it put a lot of stress on kitty. We also had to leave her for a urine sample, but they didnt try to …