Westwood Hills Animal Hospital Grand Rapids, Michigan

127 reviews

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Reviews: Westwood Hills Animal Hospital (Grand Rapids)

All reviews (127)

Yelp (8)

Google (119)

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Mallory McKenzie

2 years ago

They were friendly and timely. Lucy was in and out for her vaccines very quickly, which was good as it's stressful for her leaving home.

Jennifer Ann

2 years ago

Great staff! They take excellent care of animals in their care, I would highly recommend them. They did a wonderful job mentoring and assisting us while raising a litter of puppies???? Every staff member was more than willing to answer any and all questions we had as well! After calling almost every vet in town, they had the best prices and location as well.

Candy Petrides (Tajak)

2 years ago

Kind and caring staff. Clean and respectful. My cats don't like going but they get great treatment.

Darcie Froman

2 years ago

They all were very good with our dog Benny.

Taffy Beachwood

2 years ago

I found the personal to be very cold and unfriendly. Their prices are outrageous. Please don’t take you pet here. I felt taken advantage of and my beloved pet was not properly cared for and died.

Sara Cawley

3 years ago

The staff is so very kind and caring. We affectionately call one of our dogs Wild Kingdom or Honey Badger bc of how much she dislikes the vet. They always treat her with kindness and understanding. Love this place!

Andrew Huster

3 years ago

Very friendly staffing. Answering questions and giving good advice when needed, even if it was hard advice to give. Was beyond helpful with my families dog throughout the years.

Karen Wright

3 years ago

Everyone here was kind. The offices were clean. My dog was treated with care by the entire staff.

Ashlee R. Novitsky

3 years ago

We had a great experience at our first appointment! The staff is all very friendly, and the office is very calm, and clean. Dr. Barczak, and her tech were very helpful and really took their time to explain everything and go over all our questions/concerns. I really appreciated that the pricing info was given before hand, and all of our options were explained us. The visit was very affordable. I'm so glad we found a great vet!

jordan knowlton

3 years ago

Been bringing our dogs here for years, never had to deal with Dr. Sharon henn, will not be returning. Brought my olde english bulldogge in for a cut on his paw pad, it took this dr 4 times to get a bandage on while the assistant had my dog in a headlock, of course he is going to flop around. She kept getting frustrated, even swearing. The bandage fell off by the time we got home. They also charged me $113 for medication on chewy for less than $20.

Liz Litchfield

3 years ago

I've always had a great experience with this vet. My cat does not do well with car rides, so I chose this place merely out of promixity. I couldn't be more happy with the staff. They were very patient with my sassy kitty and I really appreciated how they took their time talking me through procedures and billing. I never felt like I was being rushed and I had all my questions answered.

MaryLynn Sanders

3 years ago

Professional, nice, and great service while helping my furbabies stay healthy.

Tim O'Malley

3 years ago

I really appreciated them following up our visit with a phone call a couple of days after we saw the doc. Our cat is back to his old self. His very demanding and aloof personality has returned.????

Misty Bower

3 years ago

We love our Doggo Doctor and ALL the staff here! They are great with our lil pibble baby????

Precious Davis

3 years ago

I love them Westwood hills animal hospital is amazing when I have any questions regarding my dog I can call them and they always get right back in touch with my dog was sick they do not hesitate for me to bring her in I have nothing bad to say about them they're amazing

Katht Weber

3 years ago

This is where I take my fur babies. Trust them!

Rowen Woods

3 years ago

I cannot recommend this office enough. The staff are all incredibly kind and friendly people, and you can tell they truly love the animals they work with. They are very affordable, and incredibly up front about cost, which I appreciate greatly. Westwood hills is hands down the best vet I have ever taken my pets too.

Jodi vonRosen

3 years ago

Everyone here is knowledgeable and helpful, and their services are reasonably priced. They've put my mind at ease when I'm worried about my pets

Karen Leiter

3 years ago

These ppl are great. Very personal with our babies.

Elissa Hughes

3 years ago

Best vets in town. Dog and cat mom.

Finn Marcks

4 years ago

First time visiting, switched to this vet per a trusted friend's referral. Brought my 10 and 12 year old rescue cats in for their vaccines and check up. Staff was incredibly helpful and I can tell that they come from a place of authenticity and compassion for their clients! I didn't feel too intimidated to ask questions nor did I feel belittled like I have experienced at other vets. Thank you Westwood hills!

Zachary Burkum

4 years ago

Friendly and helpful staff have been taking good care of my cat since I moved to this side of town a couple years ago.

Sam Nemerski

4 years ago

Brought my 8 month old French bulldog in a couple months ago regarding an allergic reaction she was having on her neck. It was a complete waste of my time and money. Dr. Henn’s comment: “What do you expect? You have a French bulldog?” Was uncalled for and unprofessional. The advice I got from the visit was, “It could be anything but whatever you do, do not change her food.” After two months of investigating, I finally discovered that my dog has an allergy to chicken so it WAS her food all along. Not to mention the $40.00 spray they told me I had to get... $15.00 on Chewy. I truly think I would’ve been better off chatting with the agents on chewy.com instead of taking my dog in for that $150 visit. Most importantly, what makes you think I’m going to return when you make a rude comment regarding the breed of my dog? Time to look for a new Vet..

Matthew Cousineau

4 years ago

Very caring staff and decent prices I would say. Seem a little .ore expensive than my last vet but also more knowledgeable so it works out!

Kristina Kishkorn

4 years ago

I am not one to complain, but I just got off the phone with Amber (front desk) & was treated very poorly ☹️. I went there off & on for about 20 years & the original vet was awful. Our family dog ???? Beaumont was brought in by my house keeper & he was lethargic ~ I received a call & this Vet said I needed to get out there within 25 minutes or they were putting him down ????! Our dog lived another 4 years...I know. I have been deathly ill myself & my Father passed away in May 2011. I lost 2 of my girl fur babies & they lived to 18 years. My big Tabby, Charlie, was being seen for FUS & made it; but his after care was troublesome bc the costs were all so pricey! I had missed a few appts bc I was hospitalized & the clinic was not cool nor empathetic to my dire circumstances. As a result, they terminated my pet - Charlie - & mailed me his files. This is truly sad ????. I had completely forgotten about this whole saga & called today bc Charlie does need to be seen. Lo & behold, Amber answered the phone & was very hurtful & antagonist towards me & said she needed to talk with Dr Hen. I remembered how much money I had spent & how incompetent, overly priced & unprofessional this place is & called Standale Vet Clinic & it was night & day. Good riddance! Beware bc they are hit or miss & they nickel & dime you to no end! Dr. Innes is the best vet in GR & he never would treat you like this nor over charge you & take advantage of you while in the throes of despair bc ur fur baby is sick. ????????

Jennifer Dietrich

4 years ago

Dr. Henn and her staff were very helpful and of course very knowledgeable. You can tell they truly care about animals.

Jeanna Janssen

4 years ago

Great experience with Westwood Hills Animal Hospital. They have a fantastic team, Jen and Sam stand out with how helpful and caring they are with my dog. The team has helped me so many times with my dog's stomach issues, finding the right food for her and routine vaccinations/boosters. I can call with concerns or questions and they help me with great information and advice. Would definitely recommend.

Jacie Atteng

4 years ago

I was okay with the in office care my dog received. However, as soon as I need to transfer my records to a new vet because I moved, they ignored my first request and were extremely rude when I asked again a week later. So I guess once they know you aren't their patient anymore their true colors show...

Beth Briggs

4 years ago

I've been looking for a new vet for a couple of years, I've gone to different one's trying to find a good one since my last one closed up shop and moved out of state. It's very important to me that I find a great vet for my baby girl just like I would find a Dr I liked to care for my kids, husband and myself. We've only had one visit so far but I was extremely happy with that visit and I will surely be going back!

Anna Taylor

4 years ago

Dr. Henn and staff are lovely and were so great with my pet.

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Westwood Hills Animal Hospital, Michigan, Grand Rapids

3242 Leonard St NW

Business Hours

Monday

7 AM - 6 PM

Tuesday

9 AM - 6 PM

Wednesday

9 AM - 6 PM

Thursday

7 AM - 7 PM

Friday

9 AM - 5 PM

Saturday

9 AM - 12 PM

Sunday

Closed

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