Pet Haven Animal Hospital Watertown, Massachusetts

If there is a problem, it is not possible to make an appointment. They don't help.

I've been going here for 10 years and I wouldnt go anywhere else. Even if I moved I'd still drive back for Dr.Campbell she goes above and beyond and truly cares about what's happening with your animals.

Don’t come here, they think they’re knowledgeable about dogs but are far from it. Extremely rude and don’t know how to handle big dogs. Told my friend off because my dog was excited. Stay away from this place.

Avoid here , tried calling to see if my kitten could be taken care of and if they had any openings the following day , guess that was hilarious to the lady who answered the phone

Great place, with caring vets and staff! Very attentive

I am a first-time cat owner who recently had to select a vet for the first time. The staff at Pet Haven were lovely and very helpful in finding an appointment time that worked with my schedule. When I arrived, the office was small, but all staff were masked appropriately and seemed to be taking distancing and other COVID precautions seriously. I also got to meet the office's resident orange tabby, who was quite friendly and definitely gave my cat something to focus on instead of her upcoming shots! We went in for a first exam and some vaccinations; the total cost came to about $200. Dr. McCarthy stopped in after the examination to answer some specific questions I had and to provide recommendations for ongoing vet care. Altogether, I had a wonderful experience. As a new cat parent, it can be intimidating and nerve-wracking to find a practice and get your cat checked out, but I am very glad to have found Pet Haven during my first go-round!

Really great people at Pet Haven. Stephanie is wonderful with all the fur babies that walk through the door. If I ever need anything, or have any questions, they always pick up the phone and are happy to answer any questions - which is really important for first time pet owners like us. Highly recommend!

Very friendly and great people!!

HORRIBLE. Don’t ever go here especially if you are low income! Wouldn’t do treatment for my dog even though they told me I could do a payment plan before hand! They suggested I hand the dog AND my cat over to them and give them up! Crazy!!

Brought our 11 week old puppy in for his first vet visit and everyone was very friendly, helpful, and professional. The whole visit with vaccines and some medicine was a little over $200. Will be returning for all our future dog care needs.

They are really reliable and patient.

Best veterinary clinic around. Great staff and amazing doctors who really care about your pets.

Dr. Deb is wonderful, the staff, equally fantastic!

Buster gets really great care here!

I don't know what we would do without Debbie. When our beloved Josie had to be put down 8 years ago my wife and I were devastated! Debbie came to the rescue. She had taken in 2 kitten boys and suggested that we take them home for the weekend. Boo & Paws have been with us ever since. 2 years later we took in 2 stray sister kittens Misty & Gray and Debbie has always been there to keep all 4 in the best of health. She is a dedicated professional!

Staff was/is most helpful & informative. I look forward to an appointment with my dog.

They are good with your pets, can be difficult to get an appointment due to small office and just a few Vet's. Some people prefer the intimacy of that however. There is off-street parking available.

vet and assistants are so caring

Been trusting my cats to Pet Haven for years. Wouldn't go any place else!

Brought my cat cuddles here few years ago and been with them since. Recently had my kitten Kisses brought in and they were fantastic with her. They had a pair of adoptable kittens in the front area that I want so bad. Great service, very friendly. They even send your pet a birthday card.

Lovely animal hospital. Staffs are very nice. And the best part is that they don't try to oversell things or pressure you into unnecessary and expensive tests

Dr Campbell and Dr. McCarthy are amazing and caring.

The best caring staff ever!

Clean, quiet accomodating and caring staff and excellent veterinary care. Prices are very reasonable and very easy to find.

Dr. Campbell is wonderful, she goes above and beyond!! She has a fantastic team. She has been taking care of my cat for 13 years and my two dogs since they were pups. I wouldn't go to anyone else.

Great people, great attitude. Clearly animal-lovers. Rarely wait more than a few minutes at appointments and their prices are fair.

Always friendly and take great care of our pug and tabby. Thanks for keeping our furry family members healthy.

We had a wonderful experience at Pet Haven. My five year old cat had an enormous growth between her ears. I'm from chicago and had seen vets in both boston and chicago. I was quoted no less than 4000 dollars-- not even including a biopsy. Just removal. We were devastated at the prospect of not being able to take the Best Care of PJ. ENTER, Pet Haven. Doc practically scoffed at mentions of the 1000s of dollars quoted by previous vets. She and her staff took wonderful care of my kitty-- which we could actually afford. PJ was instantly happier after the procedure. Her quality lof life has certainly improved. All thanks to Pet Haven. Waiting area is clean and comfortable. Staff is punctual, informative, and friendly. Great experience. Before and after photos attached

Very caring veterinary personnel. They care about the unwanted and homeless as well.

I found Pet Haven after a horrible experience at VCA City Vet. The experience was completely the opposite. Vet didn't pull a bait and switch and was straight forward about recommendations. Excellent care for my two cats. Highly recommend